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The Department of Revenue (DOR) issues many types of bills and notices to both business and individuals. Notices are meant to:
Am NIA will be sent to you if we believe you owe additional taxes. The NIA will give you the reason we believe your tax should be increased.
An NIA Information Request is sent if we need more information to continue processing your tax return. The request will tell you what information you need to send in. We may ask for more information regarding your:
An NIA Information Request isn't a tax bill. The request shows the amount of the credits that will be taken away if you don’t provide the information requested.
You have 30 days from the date of the notice date to send in all requested information. It’s important to include page 2 of the notice with your response.
If additional information is required, we'll send you another NIA – Second Information Request. Please be sure to submit all documentation requested with your first notice to avoid delays in processing your tax return.
If you don't respond, the credits described in the notice will be taken away. This may result in a bill, or a reduced refund
If you disagree with the notice, you can dispute it. To dispute a notice, you must first create an account on MassTaxConnect. You must attach the requested information to your dispute.
The Notice of Assessment (NOA) is a bill that is sent when we determine that you owe taxes. This could be the result of:
You have 30 days to respond by:
If you don't respond, you'll be sent a Demand for Payment.
A Statement of Account includes all unpaid liabilities for which we've already sent the taxpayer a NOA.
The Statement of Account may include a Demand for Payment section showing balances that remain unpaid after the due date of recent Notices of Assessment.
We may begin to use enforcement remedies to collect the tax owed if:
A demand penalty will also be added to the account at this point in the collection process.
We will send a monthly Payment Agreement Reminder to you if you have entered into a payment agreement.
The monthly payments are due within 10 days of the date of the notice.
You must make the minimum monthly payment in order for the agreement to remain in good standing.