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National TeleNursing Center staff

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NTC staff

NTC Associate Director
Randi Petricone, 
MSN, RN, WHNP-BC, SANE
Randi.Petricone@state.ma.us

Randi Petricone is responsible for developing and maintaining NTC Practice Guidelines and establishing systems for quality monitoring. Randi works closely with site liaisons at remote pilot sites to identify areas for systems improvements, policy development, and related education. She is also responsible for providing day-to-day management and leadership for the NTC teleSANEs and is an active NTC teleSANE. Randi began her career in emergency nursing and later earned her Master’s degree and obtained certification as a women’s health nurse practitioner (WHNP). She has over 10 years of experience as an OB/GYN practitioner at Boston Medical Center (BMC) and as a Clinical Instructor for the Boston University School of Medicine from 2008-2017. Randi became certified as a MA Sexual Assault Nurse Examiner (SANE) in 2014, performing over 80 cases to date for the Boston region. She also worked to refine the outpatient follow-up care system for sexual assault patients presenting to the BMC ED, and engaged in research aimed at improving medical student education regarding provision of trauma-informed care. Randi obtained a Bachelor of Science degree from Suffolk University and a Master of Nursing Practice from the Massachusetts General Hospital Institute of Health Professions.

NTC Educator
Rachel Preiss,
MS, RN, WHNP-BC, IBCLC, SANE
Rachel.Preiss@state.ma.us

Rachel Preiss is responsible for developing educational materials and presenting trainings that uphold practice standards for the NTC. Audiences for such trainings include NTC teleSANEs and nurses and physicians at remote sites who utilize NTC services. Rachel has been a MA Sexual Assault Nurse Examiner (SANE) since 2011 and is also an active NTC teleSANE. She has extensive experience in developing educational material and providing training to nurses, nurse practitioners, and physicians in both clinical and academic settings. Rachel has over 10 years of experience as a Women’s Health Nurse Practitioner in varied clinical settings and is an International Board Certified Lactation Consultant. She earned a Bachelor of Science degree from Manhattan College, a Master of Science in Nursing from Boston College, and a Post-Master Nurse Educator Certificate from Boston College. She has authored several publications and has received grant funding for her work in shared decision making for contraceptive counseling.

NTC Administrator
Leah Gillen, BA

Leah.Gillen@state.ma.us

Leah Gillen is responsible for day-to-day NTC operations. This includes developing mechanisms to promote seamless communication between the NTC and pilot sites as well as ensuring 24/7 NTC teleSANE coverage. Leah is also responsible for providing NTC technical assistance including hosting NTC training webinars. She graduated from Penn State University in 2013 with multiple Bachelor Degrees in History, Italian language, and International Studies. After college, Leah received a Fulbright grant to teach English in eastern Turkey, where she discovered her interest in public health while helping PHD candidates at the Ataturk School of Nursing edit their theses for publication.

NTC Co-Director
Cheryl Re, RN, BSN, SANE
Cheryl.Re@state.ma.us

Cheryl Re ensures consistency in SANE practice between the MA SANE Program and the NTC. Cheryl provides leadership regarding long-term sustainability of the NTC and she is an active NTC teleSANE. Cheryl is also the Associate Director of the Massachusetts Department of Public Health Adult/Adolescent SANE Program. She has been in this role since 2010 and oversees program operations, quality assurance, service delivery activities, and compliance with SANE protocols and Memoranda of Understanding (MOU) between MDPH and 30 designated SANE sites. She spends a great deal of time collaborating with community partners and agencies to bridge practice and communication gaps that can impact the quality of services provided to sexual assault survivors across the Commonwealth. Cheryl has presented several national webinars on the topic of strangulation and has presented nationally and internationally on the NTC Project. She received her Bachelor of Science degree from the University of Massachusetts—Boston.

NTC Co-Director
Joan Meunier-Sham, RN, MS
Joan.Sham@state.ma.us

Joan Sham is responsible for providing leadership for the NTC project together with Cheryl Re. Joan is responsible for communications between all project partners, federal funders, and the MA Department of Public Health, as well as overseeing all MDPH activities related to the project. She is also the Director of the MA SANE Program. In this role she is responsible for providing statewide leadership for SANE and Pediatric SANE operations in 30 hospitals and 8 Children’s Advocacy Centers. Prior to this role, Joan was the Associate Director of the Pediatric SANE Program and was responsible for the development and implementation of Pediatric SANE services in CACs across the state. Joan has authored several articles on the MA Pediatric SANE Program and the MA Pediatric Sexual Assault Evidence Collection Kit (MA PEDI Kit). She has presented nationally and internationally on the SANE Program, Pediatric SANE Program, and the NTC. Joan received her Bachelor of Science degree from the University of Massachusetts–Dartmouth and her Masters of Science in Parent-Child Nursing from Boston University.

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