Office Manager apprenticeship

Description of an apprenticeship as a Office Manager

Office Manager apprenticeship

DOT code: 169.167-034

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Coordinates activities of clerical personnel in establishment or organization: Analyses and organizes office operations and procedures, such as typing, bookkeeping, preparation of payrolls, flow of correspondence, filing, requisition of supplies, and other clerical services. Evaluates office production, revises procedures, or devises new forms to improve efficiency of workflow. Establishes uniform correspondence procedures and style practices. Formulates procedures for systematic retention, protection, retrieval, transfer, and disposal of records. Plans office layouts and initiates cost reduction programs. Reviews clerical and personnel records to ensure completeness, accuracy, and timeliness. Prepares activities reports for guidance of management, using computer. Prepares employee ratings and conducts employee benefit and insurance programs, using computer. Coordinates activities of various clerical departments or workers within department. May prepare organizational budget and monthly financial reports. May hire, train, and supervise clerical staff. May compile, store, and retrieve managerial data, using computer.

Work Process Schedule

Task Hours
A. Keyboarding/computer applications - supervision 400
B. Records management - supervision 400
C. Office procedures - management 400
D. Communication skills 300
E. Computational skills 300
F. Mail processing - managerial 100
G. Interpersonal/employability skills - managerial training 100
H. Computation skills - supervision 300
I. Accounts receivable - supervision 300
J. Accounts payable - supervision 300
K. Banking procedures - supervision 300
L. Payroll preparation - supervision 300
M. Inventory control - supervision 200
N. Auditing/reporting - supervision 300
(Every 2,000 hours = one year) total hours: 4,000

Related technical instruction
The Commonwealth of Massachusetts requires 150 hours each year of related technical instruction which must be mastered by the apprentice in order to successfully complete the program. For further information, please call the Division of Apprentice Standards at (617) 626-5409.