Office of the Governor Office Descriptions

Descriptions of the offices within the Office of the Governor to help prospective interns understand the organization.

Office of Access and Opportunity

Office Description: The Office of Access and Opportunity (OAO) was established within the Office of the Governor pursuant to Executive Order No. 559 to increase diversity and inclusion within state government. OAO operates with a focus on maximizing existing resources and offices to increase the employment and involvement of those within the minority, women, disability and veterans communities in state government, while also pursuing new policy goals to increase the equity of minority, women, disabled and veteran-owned small businesses in procurement and provisions of state resources.

Interns Will:

  • Assist with research work regarding supplier diversity and personnel diversity
  • Assist the Program Coordinators in application reviews for Commonwealth Diversity Fellows Program
  • Attend meetings and/or conference calls as needed, performing  regular administrative duties such as covering front desk, filing, and copying documents
  • Help Program Coordinators in developing agendas for weekly meetings

Candidate Criteria:

  • Self-motivated
  • Detail oriented
  • Committed to increasing diversity and inclusion for personnel 

Executive Office for Administration and Finance (ANF)

Office Description: The Executive Office for Administration and Finance (A&F), led by Secretary Kristen Lepore, is a secretariat within the executive branch responsible for developing and executing fiscal and administrative policies that benefit all residents of the Commonwealth. Working closely with Governor Baker’s Office, A&F is in charge of formulating and implementing state government’s operating and capital budgets, and managing the state's administrative agencies, including revenue collection, information technology, human resources, procurement, and state facilities.

Interns Will:

  • Assist with research on Legislative, communications and media briefings
  • Perform administrative tasks, and special finance and budgetary projects
  • Learn how the state balances the budget 

Candidate Criteria:

  • Exhibits a high level of attention to detail
  • Strong organizational skills
  • Experience with Microsoft Word, Excel, and PowerPoint
  • Strong writing and interpersonal skills
  • Can work well under pressure in a fast-paced environment
  • Possess a professional and positive attitude and balance multiple tasks effectively

Boards and Commissions (Appointments)

Office Description: The Commonwealth of Massachusetts has approximately 700 boards and commissions dealing with virtually every state department and public policy area to which the Governor will make approximately 3,500 appointments during his term. The Office of Boards & Commissions is responsible for screening potential candidates for gubernatorial appointment and works closely with both the Personnel Office and Legal Counsel to process all applications and recommendations and to prepare candidates for the Governor’s approval. For this reason, many undergraduate interns interested in a legal career often prefer to intern in the Boards and Commissions Office.

Interns Will:

  • Review and respond to correspondence
  • Analyze legal statutes which pertain to boards and commissions
  • Perform data entry
  • Update files
  • Draft appointment letters for the Governor’s signature
  • Correspond with constituents and appointees as well as assist in all facets of the appointments process as needed

Candidate Criteria:

  • Exhibits a high level of attention to detail
  • Strong organizational skills
  • Professional phone demeanor
  • Familiarity with Microsoft Word and Excel

*This office would be ideal for law students and non-law students seeking exposure to the legal community.

Cabinet Relations (Research and Policy Intern)

Office Description: The Cabinet Relations team is an integral part of the Governor’s Office that helps to implement the priorities of the Governor, Lt. Governor, and Secretariats in order to improve services for the citizens of the Commonwealth. The Cabinet Relations team works alongside secretariats to help develop policy, improve business processes, support strategic operations, manage performance goals, and to research best-practices and innovation in government.

Interns Will:

  • Collect and analyze internal and external data sources
  • Conduct research on other states and best practices
  • Perform Policy analysis
  • Conduct research on current and proposed policies
  • Recommend policy, operational or other solutions for consideration
  • Prepare materials for workshops, presentations, reporting, and other support materials as needed

Candidate Criteria:

  • High School diploma required; Bachelor’s degree in progress or compete required
  • Master’s Degree students in business, public policy, organizational behavior or other relevant area will be considered for higher-level policy projects and considered “Fellows”
  • Previous policy analysis experience preferred
  • Excellent analytic abilities
  • Excellent communication, writing, and people skills
  • Strong computer skills and proficiency in using Microsoft Office: particularly Excel, Outlook, Word, PowerPoint
  • Ability to maintain trust and confidentiality 
  • 15-20 hours minimum per week; Full-time options available
  • Background check, writing and PowerPoint samples requested for those selected to interview

Cabinet Relations (Strategic Operations Intern)

Office Description: As a member of the Cabinet Relations team, the Strategic Operations Fellow works with senior members of the team to support cabinet secretaries and agency heads on complex operational and service delivery challenges.

Fellows Will:

  • Define the scope of projects and clearly articulate issues at hand
  • Establish success metrics and reporting mechanisms
  • Plan timelines and identify resource needs for projects
  • Collect and analyze internal and external data sources
  • Recommend policy, operational or other solutions for consideration
  • Work across Cabinet Relations, Governor’s Office, and Secretariats
  • Prepare materials for workshops, presentations, reporting, and other support materials as needed

Candidate Criteria:

  • Bachelor’s degree required
  • Full-time, Part-time, and defined-term (i.e. 3, 6, and 12 month) opportunities will be considered
  • Students pursuing a Master’s degree in business, public policy, organizational behavior or relevant area of study may also be considered for a Fellowship position if able
  • Excellent analytic abilities
  • Strong organizational skills and ability balance priorities and multiple projects
  • Excellent communication, writing, and people skills
  • Strong computer skills and proficiency in using
  • Microsoft Office: particularly Excel, Outlook, Word, PowerPoint
  • Ability to maintain trust and confidentiality
  • 10-15 hours minimum per week; Full-time options available
  • Background check, Excel and/or PowerPoint samples requested for those selected to interview

Communications Office

Photography Candidate: Photography interns assist the Governor’s Press Office in photographing the Governor at events and in executive branch capacities. Interns travel to events throughout the state including press conferences, important meetings, tours of businesses or schools, meetings with foreign and US dignitaries and bill signings. Interns must be able to walk the fine line between getting the shot and being intrusive; they must be respectful of the event participants, and their surroundings.

Photography Candidate Criteria

  • Photography skills (preferably photography majors)
  • Ability to understand and learn digital photographic work flow and photo editing
  • Candidates with their own digital camera strongly preferred, but not required
  • Experience with Adobe Lightroom a plus, but not expected

Video Production Candidate: Video Production interns assist the Governor’s Press Office in filming and editing videos of the Governor and other members of the administration. Video interns travel to press conferences and events throughout Massachusetts, film sit-down recordings with the Governor, and produce videos telling the story of specific events or weekly agendas involving the Governor.

Video Production Candidate Criteria:

  • Proficient in videography, sound recording, and video editing 
  • Knowledge of video production and post-production with non-linear editing platforms
  • Familiarity with Final Cut Pro or Adobe Premiere & YouTube
  • Experience with Adobe After Effects a plus, but not expected

Online Strategy Candidate: The Governor’s Office relies on Online Strategy interns to collaborate with the Digital Director and the rest of the press staff to develop and sustain the Governor’s web presence. The goal of the Digital Director is to utilize online strategy and the Governor’s various new media platforms—from the state’s website, to the Governor’s blog, to his social media pages—to enhance the dialogue between constituents and their government.

Online Strategy Candidate Criteria:

  • Willing to learn about new media
  • Have knowledge of social media platforms (Facebook, Twitter, Instagram, Tumblr, Etc.)

Community Affairs

Office Description: The Office of Community Affairs is the link between the Office of the Governor and the public, seeking to foster communication and relationships across the Commonwealth. Community Affairs is in constant communication with community organizations, law enforcement and non-profit and private organizations with the mission of hearing their opinions and connecting the citizens of the Commonwealth to resources and information within the administration. Interns can expect a hands-on internship, building relationships with public officials within the state to achieve the common goal of serving the citizen and making sure that everyone’s voice is heard by the Governor’s Office.

Interns Will:

  • Assist with correspondence
  • Conduct research
  • Perform community outreach
  • Maintain the office’s database
  • Assist with the preparation and staffing of events both in and out of the office
  • Work closely with the Governor’s Office Youth Council

Candidate Criteria:  

  • Must be professional and a team player
  • Extremely organized and able to prioritize
  • Able to work independently and collaboratively
  • Personable
  • Innovative, and skilled at writing and interpersonal communications

Constituent Services

Office Description: The Governor’s Office of Constituent Services serves as the first point of contact between the public and the Governor's Office. Constituent Services responds on behalf of the Governor to telephone calls, letters and walk-ins from the people of Massachusetts and works closely with state agencies to resolve constituent issues. Constituent Services is also responsible for acknowledging individual accomplishments through the “Governor’s High Fives,” citations, issuing proclamations that increase public awareness about important historical and societal causes, and greeting letters for organizations in the state. Constituent Services interns can expect to gain a first-hand look at how state government works, and a very rewarding experience helping those in need.

Interns Will

  • Respond to all correspondences from the citizens of the Commonwealth
  • Assist with the issuing of monthly proclamations
  • Assist with the issuing of citations and “High Fives” to acknowledge great citizens
  • Draft Greeting Letters for event publication
  • Learn how to manage casework
  • Collaborate with all of the state’s agencies in an effort to help constituents
  • Work closely with all members of the Governor’s Office staff on behalf of constituents

Candidate Criteria

  • Good communicational skills, both in-person and over the telephone
  • Have an open mind when dealing with the citizens of the Commonwealth
  • The ability to multitask and adapt to new situations
  • A healthy sense of humor
  • Excellent writing skills
  • An interest in state government and knowledge of various state agencies is encouraged

Constituent Services (Western Massachusetts Office in Springfield)

Office Description: The Governor’s Office Western Massachusetts office in Springfield serves as the bridge connecting constituents in Western Massachusetts to the happenings in the State House. Constituent Services interns respond on behalf of the Governor to telephone calls, letters and walk-ins from the people of Massachusetts and will work closely with state agencies to resolve constituent issues. Students who are in their sophomore year of college in the counties of Franklin, Hampshire, Hampden and Berkshire are encouraged to apply.

Interns Will

  • Respond to all correspondences from the citizens of the Commonwealth
  • Learn how to manage casework
  • Collaborate with all of the state’s agencies in an effort to help constituents
  • Work closely with all members of the Governor’s Office staff on behalf of constituents
  • Cultivate important career skills while gaining first-hand knowledge of the workings of state government

Candidate Criteria

  • Candidates should have an interest in public service
  • Be familiar with current events 
  • Possess excellent phone and computer skills
  • Have keen organizational and communication abilities
  • Have a knack for thinking on one’s feet

How to Apply for the Springfield Office:

Your resume, cover letter, transcript and writing sample will be forwarded to:

Michael Knapik
Office of Governor Charlie Baker
436 Dwight Street, Suite 300
Springfield, MA 01103

Governor's Council

Office Description: The Massachusetts Governor's Council is chaired by the Governor and composed of eight councilors elected from their respective districts every two years. Massachusetts is one of the only states in which judges are appointed by the Governor, and they must all be approved by vote of the Governor’s Council. In addition to these hearings and judicial votes, the Council meets to act on issues such as payments from the state treasury, criminal pardons and commutations, and approval of gubernatorial appointments of various individuals, including clerk-magistrates, notaries, justices of the peace, and public administrators.

Interns Will:

  • Assist the staff in processing these nominations as well as notary public and justice of the peace applications
  • Answer phone calls and assist individuals regarding various appointments
  • Assist with pardon and commutation applications

Candidate Criteria:

  • Interns must display strong communication skills
  • Pay attention to detail
  • Exhibit maturity, responsibility, and professionalism

Governor's Council to Address Sexual Assault and Domestic Violence

Office Description: On April 27, 2015 Executive Order 563 established within the Office of the Governor a Governor’s Council to Address Sexual Assault and Domestic Violence to advise the Governor on how to help residents of the Commonwealth live a life free of sexual assault and domestic violence by improving prevention for all, enhancing support for individuals and families affected by sexual assault and domestic violence, and insisting on accountability for perpetrators. The Lt. Governor chairs the Council and its members consist of up to 30 members from the community, whom the Governor and Lt. Governor shall appoint or re-appoint for specific terms.

Interns Will:

  • Work to identify current practices that are efficient and effective in advancing these goals
  • Recommend ways of replicating and extending these best practices across all agencies and entities engaged with combating the problems of sexual assault and domestic violence in the Commonwealth
  • Consider methods of improving awareness of and access to services for those groups that may under-report incidents of sexual assault and domestic violence, sets annual goals and reports annually on the progress of the Council, including any findings or recommendations

Candidate Criteria:

  • Interns must display strong communication skills
  • Pay attention to detail
  • Exhibit maturity, responsibility, and professionalism

Information Technology

Office Description: The Information Technology is an ANF-IT department supporting the Executive Office (Governor’s staff) within the Commonwealth of Massachusetts.  The office ANF-IT operates with a focus on customer Support (Governor’s Staff) at all locations (State House, Western Ma. and Washington D.C.).  The office ensures that network connectivity is always up and with as little downtime as possible.

Interns Will:

  • Research tickets entered into our IT system (Foot Prints)
  • Administrative duties
  • Assist on various responsibilities assign by the LAN Administrator
  • Duties may involve Hardware, Software, Mobile Communication, Accounts, Printers/Copiers, Event setups

Candidate Criteria:

  • Knowledge of Windows 7 Professional Operating System
  • Knowledge of Microsoft Office 2010 suite
  • Basic Networking principles (TCPIP) knowledge and able to assist in troubleshooting
  • Understanding functionality of iPhone configuration (data and voice plan)
  • Some Travel may be require to our Western Office
  • Ability to navigate IT Ticketing System (Foot Prints)
  • Able to lift 35lbs

Judicial Nominating Commission

Office Description: Massachusetts is one of the only states where judges are appointed by the Governor, and the Judicial Nominating Commission (JNC) is the body responsible for screening all judicial applicants and nominees. The Judicial Nominating Commission serves as the Administration's screening mechanism for judicial candidates. The JNC is a non-partisan, non-political and non-compensated Commission composed of twenty-one distinguished attorneys from across the Commonwealth that volunteer their services on a weekly basis to the voting process.

Interns Will:

  • Review applications and discuss potential nominees
  • Attend Tuesday evening meetings, as well as Wednesday noon assemblies of the Governor’s Council
  • Assist with correspondence from candidate inquiries
  • Draft memoranda and press releases relative to judicial appointments
  • Perform judicial research and general office work

Candidate Criteria:

  • Excellent writing, communication and people skills
  • Ability to handle sensitive information
  • Discretion and attention to detail
  • Availability to attend JNC meetings on Tuesday evenings 5:30 – 8:30 PM (generally in Boston, but periodically in locations throughout the Commonwealth)

*This office would be ideal for law students and non-law students seeking exposure to the legal community.

Office Description: The Office of the Legal Counsel advises the Governor and senior staff on all enacted legislation and implementing regulations and collaborates with agency counsel and the Attorney General’s Office on litigation involving state agencies.

Interns Will:

  • Assist with drafting legislation and executive orders
  • Assist with overseeing extradition, clemency, other criminal matters and ethics issues

Candidate Criteria:

  • Ability to work in a fast-paced environment
  • Handle a host of legal issues that arise daily, requiring quick research, analysis, and response
  • Exceptional Legal research and writing skills
  • The Legal Office only accepts current law school students and recent law school graduates. Applications are accepted on a rolling basis and will be considered until all positions are filled. Students who are not in law school but are still interested in an internship with legal aspects should apply for the Boards and Commissions, Legislative Affairs and Judicial Nominating Commission Offices.

Your resume, cover letter, transcript and writing sample will be forwarded to:

Cathy Judd-Stein
Deputy Chief Legal Counsel
Office of the Governor
Massachusetts State House
Room 271
Boston, MA 02133

Legislative Affairs

Office Description: The Office of Legislative Affairs focuses on moving the Governor’s legislative agenda forward by sustaining relationships with state, federal, and local elected officials as well as advocacy groups. This office ensures that the Governor and staff are fully informed about all legislative matters, and acts as a liaison between the Executive and Legislative branches of government. Interns in Legislative Affairs can expect to witness the detailed process of legislation, entailing how an idea can become a law that is passed and affective on every citizen of the Commonwealth.

Interns Will:

  • Track legislation in progress
  • Handle legislative inquiries and communicate with legislators and legislative staff on a regular basis
  • Work closely with secretariats in tracking legislation and responding to inquiries from legislators

Candidate Criteria:

  • Legislative Affairs interns should have an interest in the legislative process and implementation of public policy
  • Excellent communication skills, both written and oral
  • Must already exhibit high levels of maturity, professionalism, and discretion prior to their arrival in the office
  • Prior knowledge of the basic legislative process is preferred but not required

*This office would be ideal for law students and non-law students seeking exposure to the legal community.

Operations - Advance and Scheduling

Operations/Advance Office: The Governor’s Operations Office handles all public events, press conferences, meetings, and appearances for the Governor, Lieutenant Governor and First Lady.  Once an event has been confirmed on the Governor, Lieutenant Governor or First Lady’s calendar, the Operations team coordinates all necessary logistics with event organizers and communicates the logistical needs to the communications team and any relevant agency. Operations team members also accompany the Governor, Lieutenant Governor and First Lady to all events.

Interns Will:

  • Research events, locations and meeting attendees
  • Correspond with event organizers
  • Attend walk-throughs with event organizers
  • Help staff with preparations for press conferences and events
  • Perform administrative tasks

Intern Criteria:

  • Interns must be discreet and professional
  • Attention to detail and familiarity with Microsoft Word and Excel
  • Should have prior office experience and display professional phone demeanor

Scheduling Office: The Governor’s Scheduling Office handles all event and meeting requests for the Governor’s time, effectively managing his calendar. They file invitations to the Governor, Lieutenant Governor and First Lady, track them through the acceptance and rejection process and communicate decisions to event organizers. The scheduling office is also responsible for coordinating between the communications office, operations department and event organizers for confirmed events.

Interns Will:

  • Manage the electronic tracking system of all requests received
  • Correspond with event organizers and meeting requestors
  • Work closely with the Governor’s scheduler to coordinate his calendar
  • Perform administrative tasks

Intern Criteria:

  • Attention to detail and familiarity with Microsoft Word and Excel
  • Should have prior office experience and display professional phone demeanor

Personnel

Office Description: The Governor’s Personnel Office processes and analyzes background checks and management-level personnel transactions for all Secretariats within the Executive Branch and across state agencies. The office reviews applications for certain constitutional and statutory appointments, reviews and approves one-day marriage designations, reviews and handles nominations of Justices of the Peace and Notaries Public, and handles other traditional human resource functions. The Personnel Office works closely with the Boards and Commissions (Appointments) office, the Administration office and the Legal Counsel.

Interns Will:

  • Assist in processing background checks
  • Review and approve One-Day Marriage Designation applications
  • Work with constituents in order to assist them with navigating the One-Day Marriage Designation process
  • Perform data entry and update files

Candidate Criteria:

  • Ideal candidates must have attention to detail and strong organizational skills
  • Should be able to handle highly confidential information responsibly

Washington D.C. Office of Federal-State Relations

Office Description: The Washington D.C. Office of Federal-State Relations for the Commonwealth of Massachusetts advocates for state interests and monitors federal actions that could impact the Commonwealth. The office serves as a liaison between the state and federal governments and interacts with similar offices representing Governors from other states, working through organizations such as the National Governors Association (NGA) and the Coalition of Northeast Governors (CONEG) to advance state interests.

D.C. Interns Will:

  • Conduct research and prepare briefing books
  • Attend meetings of the NGA and hearings and briefings on Capitol Hill
  • Perform administrative tasks

Candidate Criteria:

  • Interns are expected to have strong writing, organizational, and interpersonal skills
  • Must be able to work well under pressure and balance multiple tasks effectively
  • Must have a healthy work ethic and be energetic, independent, and unafraid to take initiative

*College students majoring in political science, public policy, and other social sciences will be considered year-round. Massachusetts ties preferred.

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