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Resources for student borrowers during COVID-19

More details on the COVID-19 Interest Waiver and Payment Suspension

COVID-19 Interest Waiver and Payment Suspension

The CARES Act temporarily suspended monthly payments, waived interest, and paused collections for federal student loans owned by the U.S. Department of Education through September 30, 2020. On January 21, 2021, the Biden administration announced that these benefits would continue through September 30, 2021. On August 6, 2021, the Biden administration announced a final extension of these benefits through January 31, 2022. 

For borrowers who are not in default, suspended loan payments will continue to count towards loan forgiveness under the Public Service Loan Forgiveness program and income-driven repayment plans.  

The payment suspension is automatic. However, if borrowers elect to continue making payments during the suspension, those payments will be fully applied to loan principal, once any interest that was outstanding as of March 13, 2020 is paid off. 

On March 30, 2021, the U.S. Department of Education expanded the interest waiver and pause on collections to include privately-owned defaulted loans in the Federal Family Education Loan (FFEL) Program.

For more details, please review the U.S. Department of Education’s FAQ. 

Qualifications for Interest Waiver and Payment Suspension

Please note that certain types of federal student loans are not eligible for the interest waiver and payment suspension, including privately-owned loans made through the Federal Family Education Loan (FFEL) Program that are not in default and Perkins loans owned by schools. While these loans may become eligible if they are consolidated into the Direct Loan Program, there may be certain disadvantages to consolidation. For example, consolidation restarts the clock on loan forgiveness under income-driven repayment plans, typically increases the total cost of a loan by extending its repayment term, and could result in a slightly higher interest rate. On the other hand, consolidating FFEL and Perkins loans into the Direct Loan Program may provide access to more affordable income-driven repayment plans.

Borrowers with non-defaulted privately-owned FFEL or Perkins loans who do not consolidate into the Direct Loan Program may still be able to temporarily stop their student loan payments through an economic hardship deferment or disaster forbearance, though in most cases, interest will accrue during the deferment or forbearance period.  Contact your loan servicer to determine if your loans are eligible for the interest waiver and payment suspension, and to explore what other options may be available to you, including income-driven repayment plans.   

Income-Driven Repayment Options

Regardless of whether your federal student loans are eligible for the interest waiver and payment suspension, you may wish to consider applying for an income-driven repayment plan. Borrowers can apply for income-driven repayment plans through the U.S. Department of Educations website: studentaid.govIf you are eligible for the interest waiver and payment suspension but apply for an income-driven repayment plan, your payments will remain suspended, and the non-payment months will count towards loan forgiveness under your income-driven plan.

Income-driven repayment plans tie your loan payment to your income and offer the possibility of loan forgiveness after 20 or 25 years of qualifying payments. Low-income borrowers may pay as little as $0 per month under income-driven plans. If borrowers do not currently have taxable income, they do not need to provide any proof of income when applying or annually recertifying for income-driven repayment.   

Borrowers who are already enrolled in an income-driven repayment plan can also seek an immediate recalculation of their monthly payment amount if they experience a loss of income.

Defaulted Federal Loans

The CARES Act, paused involuntary collection activity on defaulted federal student loans held by the U.S. Department of Education, including wage garnishments, social security benefit offsets, and tax refund interceptions. Additionally, payments were paused for borrowers enrolled in rehabilitation plans. On August 6, 2021, the Biden administration announced that these benefits would continue through January 31, 2022. 

  • If your federal tax refund was in the process of being withheld on or after March 13, 2020, your federal tax refund will be returned to you. 
  • Similarly, any portion of your Social Security benefit that was in the process of being offset on or after March 13, 2020 will be returned to you.
  • If your wages continue to be garnished after March 13, 2020, you should contact your employers human resources department. If the U.S. Department of Education receives funds from your paycheck after the wage garnishment should have stopped, it will refund your garnished wages to you.
  • Payments are suspended until January 31, 2022 for borrowers enrolled in rehabilitation plans, and each month for which a payment is suspended will be counted as if you made a payment for the purpose of the rehabilitation plan.

Additionally, on March 30, 2021, the Biden administration expanded the interest waiver and pause on collections to include privately-owned defaulted loans in the Federal Family Education Loan (FFEL) Program. This relief will continue through January 31, 2022.

  • Any interest that accrued on your defaulted FFEL Program loan after March 13, 2020 will be waived.
  • The U.S. Department of Education is working to automatically return any offsets and garnished wages taken since March 13, 2020.
  • If you made a voluntary payment on your defaulted FFEL Program loan since March 13, 2020, you may request a refund.
  • If your FFEL Program loan defaulted on or after March 13, 2020, it will be returned to good standing, transferred to a federal loan servicer, and the default notation will be removed from your credit report. 

Please note that non-defaulted privately-owned FFEL Program loans are not eligible for this relief.

For more details about the U.S. Department of Educations stoppage of involuntary collection, please review the U.S. Department of Educations FAQ. 

Private Student Loans

Non-federal loans made by private lenders are not eligible for the U.S. Department of Educations interest waiver, payment suspension, or stoppage of involuntary collection. Private loan borrowers who are struggling to afford their student loan payments should contact their loan servicers to determine what options are available to postpone or reduce payments. Many lenders are offering relief to borrowers affected by the COVID-19 crisis.

Other Resources

The Attorney General’s Student Loan Assistance Unit is available to help borrowers explore repayment options, including options to temporarily stop making student loan payments. The Attorney General’s Office also continues to advocate for more relief for struggling student loan borrowers. 

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