About the Operations Office
The Building Operations Office located in Room 130 is available during regular business hours to respond to questions regarding the following concerns:
| Air Circulation | Graffiti | Pests |
| Air Conditioning | Hampers | Plumbing |
| Air Quality | Heating | Plumbing |
| Blinds | Keys | Recycling |
| Cafeteria | Leaks | Restrooms |
| Ceiling Tiles | Lighting Codes | Safety |
| Conference Rooms | Lights | Signs |
| Electrical | Lock Outs | Smoking Complaints |
| Elevators | Locksmith Office | Spills |
| Engineering | Cleaning Office | Temperature |
| Falls | Moves | Trash |
| Fans | PA Systems | Vacuuming |
| Fumes |
Contact Information for Customer Service:
Regular Hours: (413) 346-9124 Monday through Friday 8:00am-5:00pm
After Hours: (617) 727-1000 McCormack Building Control Center 24/7 Line
Additional Resources
Open PDF file, 2.15 MB,
Springfield State Office Building Occupant Handbook
(English, PDF 2.15 MB)