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Who Must Report Abuse?

Mandated reporters who fail to report elder abuse may be subject to a fine.

Mandated reporter information

Massachusetts law requires Mandated Reporters to make reports of suspected abuse to the Elder Protective Services program. Mandated Reporters may submit reports using the online reporting system when appropriate or make a verbal report by calling (800) 922-2275. If a Mandated Reporter makes a verbal report over the phone, they must submit a written report to the local Protective Services agency within 48 hours.

Mandated reporters are:

  • Physicians
  • Physician assistants
  • Nurses
  • Medical interns
  • Coroners
  • Dentists,
  • Podiatrists
  • Osteopaths
  • Social workers
  • Occupational therapists
  • Physical therapists
  • Psychologists
  • Family counselors
  • Police
  • Probation officers
  • EMTs
  • Firefighters
  • Director of a home health aide agency
  • Homemaker agency
  • Assisted living residence
  • Case managers
  • Health aides
  • Homemakers
  • Council on aging directors
  • Outreach workers

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