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File for unemployment benefits 

Have you lost your job? You may qualify for temporary income to support you while you look for a new one.

Request weekly unemployment benefits 

Did you file for unemployment insurance benefits? To stay eligible, you must make a request for benefits each week you are unemployed.

Respond to requests for information about your unemployment claim 

We may ask you for more information about your unemployment claim. Find out how to respond to questionnaires and submit additional documents to the Department of Unemployment Assistance (DUA).

Submit additional information to support your unemployment claim 

Learn how to upload or mail additional documents and information to the Department of Unemployment Assistance (DUA) in support of your claim.

Appeal your unemployment benefits decision 

Was your claim for unemployment benefits denied? Learn how to request an appeal.

Find a job with MassHire JobQuest 

Use the Commonwealth's online job bank to find your next job.

Stop your unemployment benefits 

Did you go back to work full time? Learn how to stop requesting weekly benefits.

Report unemployment insurance fraud 

Reporting fraud helps protect unemployment benefits for those who really need them. If you suspect someone may be committing fraud, report it to the Unemployment Insurance Program Integrity Department.

Reset your UI Online password as a claimant 

Learn how to reset your UI Online password if you have previously filed for unemployment benefits and cannot log in to your UI Online account.

Set up direct deposit for your unemployment benefits 

Do you wish to receive your unemployment benefits in your personal checking or savings account? Learn how to set up direct deposit.

Change direct deposit information for your unemployment benefits 

Learn how to change direct deposit information for unemployment benefits you receive in your checking or savings account.

Cancel direct deposit for your unemployment benefits 

Learn how to cancel direct deposit if you no longer want to receive your unemployment benefits in your checking or savings account.

Request your unemployment benefits 1099-G 

The 1099-G is an IRS form that shows the total unemployment benefits you received and any taxes withheld during the previous calendar year. You will need this information when you file your tax return.

Report a name change to DUA 

If you have legally changed your name, you must report that change to the Department of Unemployment Assistance (DUA).

Repay unemployment benefit debt 

If you have been overpaid unemployment benefits, you will receive a Notice of Determination from the Department of Unemployment Assistance (DUA). You will be required to repay the amount of benefits that you were overpaid.

Request attorney fee approval from the Department of Unemployment Assistance (DUA) 

Before an attorney can bill a claimant for legal services in an appeal, DUA must approve the amount of the attorney’s legal fees. This legal requirement applies only to attorneys that are representing claimants, not employers.

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