GIC Frequently Asked Questions

Q: What benefits/coverages are GIC members eligible for?

Visit GIC Benefits to review GIC benefit offerings listed by GIC member type. Note: Member eligibility and participation for these programs varies based on employer.​

Q: Where can I find information about the cost of my health insurance coverage? 

Costs for healthcare benefits are available in the GIC’s Benefit Guides or the MyGICLink Member Benefits Portal. 

Q. How can I view and update my benefits? 

Save time and paper by viewing your benefits online 24/7 and making changes to your benefits on the MyGICLink Member Benefits Portal. Learn more about MyGICLink. 

Q. When will Benefit Guides be available online? 

Updated Benefit Guides are available immediately before GIC’s Annual Enrollment, at the beginning of April every year. These guides provide GIC members with important benefit information for the upcoming benefits year (July 1st – June 30th of each year), including health insurance plan comparisons, rates, copays, important reminders, and more. 

Q: How can I find what health insurance terms like POS, PPO, HMO, Network, deductible, copay, and more mean? 

Visit GIC’s Glossary to learn about commonly used terms by the GIC.  

Q: Will the GIC be offering in-person health fairs?

Every year the GIC offers virtual health fair presentations, available immediately before Annual Enrollment begins at the beginning of April every year. 

Q: Can I use MyGICLink to enroll in or update my benefits during Annual Enrollment or during a Qualifying Event? 

Yes; All GIC members can enroll in or update GIC benefits using MyGICLink Member Benefits Portal. 

If you have not registered, please register in advance of Annual Enrollment.  

If you have not received a registration email for MyGICLink, Contact Us. For more information, visit bit.ly/Mygiclink. 

Q: Is there a mobile phone app for the MyGICLink Member Benefits portal?

No, but you can access MyGICLink on your mobile phone by going to mass.gov/mygiclink-member-benefits-portal; it is mobile-friendly.  

Q: What is the number at GIC if you need to speak to someone regarding your specific circumstances?

The GIC's phone number is 617-727-2310. 

Q. How can I sign up for MyGICLink? What should I do if I don’t know my registration pin?

Please review Find registration and pin instructions. You may also review the How to register & login video tutorial. Note: Make sure to provide the GIC with an up-to-date personal email address to receive a registration email for MyGICLink and to continue to have access to MyGICLink if you change agencies and once you retire.  

Q: Does GIC hold Public Information Sessions for GIC Coordinators?

GIC provides GIC Coordinators with an Annual Enrollment training presentation immediately before Annual Enrollment, at the beginning of April every year.  

Q: What municipalities and regional school districts participate in GIC?

A list of participating municipalities and regional school districts can be found on GIC's website at mass.gov/info-details/gic-participating-municipalities.  

Q: Does mental health fall under behavioral health?

Yes. 

Q. How can I find what network/tiers my hospitals are in?

You may review the GIC’s hospital list, which is updated at the beginning of April every year, for coverage information for each GIC health insurance plan. Be sure to consult the health plan's online provider directory or call the plan directly for more information on individual providers (e.g., tier designation and hospital admitting privileges). Find your health plan’s website. 

Q. If I enroll in or update GIC benefits during Annual Enrollment, when will my benefits be active?

The GIC plan year begins July 1st and ends on June 30th of every year. If you enroll in a health insurance plan during Annual Enrollment, your health insurance benefits will be effective July 1 of the year you enroll in. Note: New hires coverage effective date varies, please review the new hire coverage information.  

Q. If I am eligible for GIC benefits but not currently a GIC member how should I enroll in GIC benefits? 

You may enroll in GIC Benefits during Annual Enrollment or within 60 days of an Qualifying Event.   

Q. What are eligible qualifying events to update or enroll in GIC benefits?

Please review the Qualifying Events page for a full list of qualifying events to update or enroll in GIC benefits.  

Q. If I am a state or municipal employee, how can I confirm if I’m eligible for GIC benefits?

Verify eligibility by contacting your GIC coordinator using the GIC benefits coordinator list. If eligible, your GIC coordinator can explain what benefits you’re eligible for and help you enroll in benefits for the first time. Note: When you apply for benefits, please make sure to provide the GIC with an up-to-date personal email address to receive a registration email for the MyGICLink Member Benefits Portal. 

Q. I am considering adding a spouse or dependent(s) to my GIC insurance. Are there any resources you can share on the subject?

Yes. You can refer to the GIC Benefit Guides, https://www.mass.gov/lists/benefit-guides.

Q. Where can we get a 1099 HC?

Please contact your health plan for a 1099 HC.

Q. If I have a dependent turning 26, do I need to notify the GIC?

No. Coverage for enrolled dependents will automatically end on the last day of the 26th birthday month and you don't need to notify GIC.

Q. Do you have to be part of a union to have GIC coverage?

No. State and participating municipal benefit-eligible employees who contribute to a public pension system are eligible for GIC benefits, although eligibility for ancillary benefits (e.g., dental/vision) varies depending on employee type (e.g., union or non-union and active or retiree).

Q. Is the premium contribution percentage determined by date of hire or retirement?

Yes, it is determined by date of hire for state employees and date of retirement for state retirees. Please review the latest Benefit Guides for more information.  Municipalities determine their own contribution levels and can provide information on those percentages.

Q. Can new GIC members sign up for MyGICLink any time?

Members with a valid email on GIC records and enrolled in GIC benefits can register for the MyGICLink member portal to view their benefits anytime. You don't need to wait until Annual Enrollment.

Q. If I reduce the amount of optional life insurance I have, would I be able to increase it later?

As an active employee, if you decrease optional life insurance, you can apply to increase it later. You will be required to submit evidence of insurability subject to approval by the life insurance carrier. 

Q: I need a new or replacement health insurance card. What should I do? 

The GIC does not provide health insurance health cards. Contact your health insurance plan by visiting mass.gov/lists/gic-carrier-contact-information.

Q: Will there be materials available about next Fiscal Year plan design & rate recommendations? 

Any proposed plan design recommendations are presented at the winter commission meetings. All commission meeting materials are published on our website after each commission meeting. 

Q: When does the commission vote on next Fiscal Year plan design & rate recommendations? 

The Commission generally votes in February and March on proposed plan design & rate recommendations for the upcoming Fiscal Year (July 1st - June 30th of each year). 

Q. When are new health plan designs and/or rates available each year? 

New Fiscal Year health plan designs and/or rates are available on GIC Benefit Guides immediately before GIC’s Annual Enrollment in the beginning of April of each year. 

Q: I am having an issue with my health insurance carrier. What should I do?     

Members seeking assistance or guidance regarding an insurance matter should contact their health insurance carrier by visiting mass.gov/lists/gic-carrier-contact-information or calling the phone number on the back of their health insurance card. 

Q: Does the GIC offer a +1 health plan in addition to individual and family coverage?  

The GIC has investigated offering an individual plus one plan as well as an employee plus children plan. The challenge that the GIC would have in offering these, is that the premiums for families would increase significantly. GIC members often choose to cover more family members than other employer-sponsored plans, including other public sector health plans. 

The GIC will continue to evaluate its coverage tiers each year, and if it is determined that such a change would be advantageous to the GIC’s membership at large, it could be implemented in the future.  

Q: Do healthcare plans cover telehealth? 

Yes, telehealth is covered and health plans may utilize the same or new telemedicine subcontractors as their providers; contact your health insurance plan by visiting mass.gov/lists/gic-carrier-contact-information. 

Q: Is there a maximum number of people that can be added to a family plan?  

No, as long as they meet the eligiblity requirements. 

Q: Where would I find the deductibles and co-pays for each plan?  

Please review the GIC Benefit Guides.  

Q: If I switch health plans during Annual Enrollment will pre-existing conditions be covered?  

Yes.  

Q: Who do I contact to find out if a medical procedure is covered?  

Contact your health plan for coverage and cost information.  

Q: If I move out of my health plan’s service area, how will this impact my GIC benefits?  

You must live in your health plan's service area to be eligible for the plan. If you move outside of your health plan’s service area, this is considered a Qualifying Event to update your GIC benefits since you will no longer be eligible for the GIC health plan you enrolled in. 

Q. Are there limitations to the health plans available for remote workers? 

Health plan enrollment eligibility is based on permanent residence on record with the GIC for all employees (remote, hybrid, in-person). There are multiple health plans available to GIC members that offer coverage to in-network providers nationwide if traveling.  

For a complete list of GIC plan offerings and their residency requirement review the Health Insurance Locator Map on the GIC Benefit Guides to determine which plan(s) you’re eligible for.  

For details regarding health plan national networks/out-of-area coverage, contact the health plan(s). 

Q: Does a dependent moving to a state outside of New England (not for college) under the age of 26 still qualify to be covered as long as the "member" lives in MA?  

Yes, the dependent under age 26 still qualifies and must follow the plan's rules for coverage outside of the service area.  

Q: Is there consideration to cover acupuncture services? 

Acupuncture coverage is under consideration for future health plan design changes.  

Q: When I enroll in a health plan, how long does it take for it to be active?  

Enrolling during Annual Enrollment: Coverage is effective July 1st of the year you enroll. 

Enrolling during a Qualifying Event: Coverage effective dates vary depending on the event; if you are registered for the MyGICLink member benefits portal, you can confirm that your application has been  =approved along with the effective date of coverage. 

Enrolling as a new hire: Completed applications and required documentation must be received by the GIC no later than 21 days from your date of hire. If you miss the deadline, you must have a Qualifying Event or wait until the next Annual Enrollment period to enroll in GIC insurance benefits. 

· If you were hired on the first of any month, your benefits are effective that same day (e.g., effective date of hire is September 1st, your GIC benefits are effective September 1st).

· If you were hired on any day other than the first of the month, your GIC benefits will be effective on the first day of the following month (e.g., effective date of hire is September 6th, GIC benefits are effective October 1st).

· Please note: GIC premiums will be deducted from your paycheck. However, until payroll deductions can be initiated, you will be billed for your GIC benefit selections.

Q: What is the best way to find out if our providers are covered and what their copay would be, as we try to decide which health plan to choose?  

Review GIC’s Benefit Guides, contact the health plans, and view their provider directories online at mass.gov/lists/gic-benefits-contact-information. 

Q. If a dependent lives outside of New England, but the enrollee lives in New England, what are their plan options?  

Please review the health insurance locator map in the GIC Benefit Guides to determine which plan(s) you may enroll in.  

If you are a New England resident who covers dependent family member(s) who live in a state outside of New England, you may select the Total, Explorer and Plus health insurance plans – contact the plans for details regarding their national networks/out of area coverage. For all other health insurance plans, your dependents may only have emergency coverage while out of the plan’s service area. You should contact the health insurance plans directly for details.

Q. What are my health plan options if I live outside of New England?  

Non-Medicare members can choose the Harvard Pilgrim Access America plan option.

Medicare members can choose all GIC Medicare plan options except Tufts Medicare Preferred.

Q. What health plan is available for those living outside of the U.S.?  

Wellpoint Total Choice is the only health insurance plan offered by the GIC that is available for members living outside of the U.S.  

Q. Do all plans cover emergency services when you are traveling outside of the U.S.?   

Yes; please contact your health insurance plan for details.  

Q. I am a new state employee and want to opt out of GIC health insurance due to having other health insurance coverage. Am I eligible for the GIC health insurance buy-out program? If so how do I enroll/apply? 

No; you must be enrolled in a GIC health plan in order to apply for the health insurance buy-out program. Information and eligibility requirements can be found on the Health Insurance buy-out program page.  

Q. When can I enroll in a GIC health plan?

Benefit-eligible employees can apply to enroll within 21 days of hire, within 60 days of a qualifying event, or during Annual Enrollment.

Q. How can I remove my spouse or dependent(s) from my GIC health plan?

You can apply to remove your spouse or dependent from your family health plan within 60 days of a qualifying event. Please refer to the qualifying event chart on mass.gov/gic for more details.

Q. Are members allowed to change their GIC health plan if they can no longer afford it?

No. Under IRS rules for employers offering pre-tax health benefits, once a plan election is made it is binding for the plan year.

Q. If a GIC member resides in MA, but their dependent resides outside of New England, which health plan covers both?

If you are a New England resident who covers dependent family member(s) who live in a state outside of New England, you may select the Total, Explorer and Plus health insurance plans – contact the plans for details regarding their national networks/out of area coverage.

For all other health insurance plans, your dependents may only have emergency coverage while out of the plan’s service area. You should contact the health insurance plans directly for details.

Q. If my spouse and I both are both eligible for GIC benefits as employees of the Commonwealth or a participating municipality, do we have to enroll in a family plan?

No, if there are no covered dependents, married state/municipal employees can have a family plan or two individual plans. Plan election changes can be made during the Annual Enrollment period. 

Visit mass.gov/lists/gic-benefits-contact-information for a complete list of your health plan’s FAQs, provider directories, handbooks, and more.

Prescription drug ID cards are mailed to subscribers and dependents, regardless of which health plan they are enrolled in, and will show the primary subscriber's name.

Note: If dependents covered under CVS Caremark or CVS SilverScript coverage would like to print a card with their name on it, they can go to caremark.com. Upon login, they would select plan & benefits in the toolbar and select print member ID card which would produce a card with that individual’s name.

Q. Can I use a non-CVS pharmacy for monthly prescriptions? 

Yes. You may use your preferred pharmacy for a 30-day supply of medication. For a complete list of pharmacy options, review the pharmacy locator map at info.caremark.com/oe/gic. 

Note: CVS Caremark will allow two 30‐day fills for long‐term medications at your regular pharmacy before being asked to switch to 90‐day supplies. If you want to keep filling your long‐term medication prescriptions at your current pharmacy in 30‐day supplies without paying the full cost, you must opt-out once your new plan starts by calling CVS Caremark at (877) 876‐7214, option 2. 

Q: Is the new Rx plan mail order or only at CVS stores? 

Both options will be available to members, including the use of retail pharmacies other than CVS. 

Q: Would there be a price difference if I do not use a CVS retail pharmacy? 

CVS pharmacies typically provide the best savings for GIC members compared to other retailers. You can find prescription cost information using the check drug cost tool on the CVS Caremark website.

Q: Will there be a list of drugs that CVS Caremark covers, and which drugs they will not cover? 

Yes; the CVS Caremark formulary will be available on their website on the GIC Benefits Contact Information.

Q: I don’t see the option to enroll in the GIC’s Dental/Vision plan on the MyGICLink Member Benefits Portal. How can I enroll in GIC’s Dental/Vision plan?

If you don’t see the option to enroll in the GIC’s Dental/Vision plan on MyGICLink, this means you are not eligible for the GIC Dental/Vision plan.

The GIC Dental/Vision Plan is for state employees who are not covered by collective bargaining or do not have another Dental and Vision Plan through the state. The plan primarily covers managers, legislators, legislative staff, confidential employees, and certain executive office staff. Employees of authorities, municipalities, and higher education are not eligible for GIC Dental/Vision coverage. Please contact your benefits office about dental/vision benefits that may be available to you through your employer/union.

Q: Can you enroll in dental insurance without enrolling in health insurance? 

Yes; if eligible, you may enroll in GIC’s dental/vision plan and not health insurance.

Q. Who manages state retiree dental and vision benefits? 

For eligible state retirees, GIC offers a Retiree Dental Plan and a vision discount program with Altus.

Q. What is the current dental/vision for union employees?

Please contact your union/employer for information regarding dental/vision benefits available through your union.

Q. Will retirees continue to have Dental and Vision coverage through GIC?

Yes, eligible retirees have coverage available through Altus, the current carrier for GIC's retiree dental/discount vision plan. More information can be found in the benefit guides or via Altus directly at 1.833.442.0411.

Q. Can state employees who are in a union opt to sign up for Altus dental and vision if their union provided coverage is inadequate?

No. Dental/vision coverage is typically offered through the union and therefore employees in a union are not eligible for GIC's dental/Vision plan with Altus. 

This benefit is available for active state employees only. 

Q. What is the plan year for the Flexible Spending Account benefit? 

FSA plan year information can be found on the Flexible Spending Accounts page. 

Q. What types of expenses can an FSA account be used for? 

FSA expenses information can be found on the Flexible Spending Accounts page. 

Q: Benefit Strategies will no longer be the Flexible Spending Account (FSA) provider for the GIC. Will my commuter benefits be affected by this? 

The commuter program is a separate program administered by the Office of the Comptroller. Please review their website at macomptroller.org/ for details.

Q: What disability insurance is offered by the GIC and who is eligible? Is long-term disability insurance available to all state employees who are eligible for GIC health insurance?  

The GIC offers a long-term disability insurance plan to GIC benefit eligible state employees. If you do not enroll as a new hire, you may apply to enroll at any time, subject to evidence of insurability. 

Q: Is there any long-term disability benefit available to municipal employees? 

Municipal employees are only eligible for health insurance through the GIC.

Q: I am planning to retire soon. What do I need to do?

GIC members enrolled in GIC benefits must notify the GIC of their retirement within 60 days of their retirement date by submitting the retirement qualifying event application on the MyGICLink Member Benefits Portal (recommended) or by completing the GIC Change Form 1A.

If you’re not enrolled in GIC benefits and you want to apply at retirement, you must apply within 60 days of your retirement date by submitting the GIC Form-1A and Form-RS application. You must also send a copy of the letter from your retirement board approving your retirement. If approved, coverage will not begin until you receive a monthly pension. 

Important: If your application is not received within 60 days of your retirement date, you must wait until the next Annual Enrollment period to apply.

Note: State retiree health insurance includes basic life insurance.

Q. How do I pay for my GIC benefits when I retire? 

As a retiree, you will be billed monthly for your benefits until the premium can be deducted from your pension.

Note: It is important that you pay this bill in full and on time to avoid GIC benefits termination for non-payment. If your benefits are terminated for non-payment, you will be unable to re-enroll until the following Annual Enrollment, which begins in April of each year. You may submit payment to the GIC using a credit card via MyGICLink or the GIC website, or you may submit a check to the address provided on your billing statement. 

Q: I am retiring before Annual Enrollment and am enrolled in GIC benefits; will I have to re-enroll in GIC benefits during the Annual Enrollment period?

No; however, the GIC strongly encourages members to review GIC’s Benefit Guides to actively shop and evaluate different coverage options during the Annual Enrollment period for coverage effective July 1st.

Q. I'm going to retire, do I need to enroll separately for the Altus discount program?   

No; state retirees enrolled in GIC benefits are automatically eligible for the Altus discount program. 

Q. Can state retirees increase their Basic Life Insurance coverage?

The Basic Life insurance coverage amount cannot be changed or increased.

Q. Is there a minimum period of time that my spouse or dependent would need to be on my GIC insurance for them to be on my GIC plan when I retire?

No. You can apply to add your spouse to your GIC health plan within 60 days of a qualifying event or during GIC's Annual Enrollment period.

Q. When should I submit paperwork to the GIC for my retirement?

Please submit your application for GIC benefits up to 60 days prior to your retirement date.

Q. When I retire, I plan on moving out of New England, should I enroll in a different health plan during Annual Enrollment?

If you are under age 65 and moving outside of New England, you can elect to change to the Harvard Pilgrim Access America Plan at retirement.

Q. Where can I find information about turning 65, Medicare, and retirement?  

The GIC's turning 65 video and other information about turning 65, Medicare, and retirement can be found here: https://www.mass.gov/info-details/medicare-enrollment-with-gic-health-coverage.

Medicare

Q. When does someone need to enroll in Medicare?

Retired GIC members are required to enroll in Medicare Part A & Part B and elect to enroll in a GIC Medicare Plan at age 65 or at retirement if over age 65.

Q. Do I enroll in Medicare through Social Security or GIC?

You must enroll in Medicare Part A and B through Social Security. Once enrolled in Medicare, you can then enroll in a GIC Medicare Plan through GIC.  Please visit https://www.mass.gov/info-details/medicare-enrollment-with-gic-health-coverage for more information.

Q: Does the GIC offer a Medicare buy-in for members who do not qualify for Medicare Part A for free? 

No; the GIC continues to evaluate options for our non-Medicare eligible retirees. There are significant and serious challenges to calculating and administering the substantial penalty payments required for individuals who do not have enough qualifying quarters of work to participate in Medicare. At this point in time legislative action would be required to fund those penalty payments for impacted retirees and all retirees impacted must agree to enroll in Medicare.

Q: My spouse is turning 65 and will apply for Medicare. What do I have to do about continuing coverage for my spouse through GIC?  

If you are retired, we will contact your spouse three months prior to their 65th birthday with information about applying for Medicare and selecting a GIC Medicare Plan.

Q. My spouse is under the age of 65, will they still be covered by their current GIC non-Medicare plan after I enroll in a GIC Medicare plan?

Spouses may continue to be covered by their current non-Medicare plan when the insured retiree enrolls in a Medicare plan. 

Q. I am retired and my spouse didn't contribute to Social Security; do they have to switch to a Medicare health plan at age 65? 

Your spouse will have to apply to Social Security Administration (SSA) to determine if they’re eligible for Medicare parts A and B.  If they’re not eligible, GIC will require proof of ineligibility from SSA.

Q. I am over age 65, still working for the state/municipality and enrolled in GIC benefits, do I need to enroll in a GIC Medicare plan?

No; as an active state/municipal employee, you will remain in a GIC non-Medicare plan until retirement.   

Q. My spouse is a state or municipal employee enrolled in GIC benefits. Am I eligible to apply for a GIC Medicare plan? 

No; Medicare plans are only available to spouses of retired state & municipal members with GIC benefits, age 65 and older. 

Q. My spouse is over age 65 and on Medicare. Can I add them as a family member to my GIC health plan?

If you are a retired state employee, you can apply to add your spouse to a GIC Medicare Plan during Annual Enrollment. Your spouse must have Medicare Part A and B in effect when you apply.

Q. If I retire, then switch to Medicare at 65 and my younger spouse continues with GIC benefits, will that be a single plan (not a family plan) for them?

If you retire and enroll in a GIC Medicare Plan, your spouse can remain on an individual non-Medicare plan until reaching age 65.

Q. If my spouse is retired, and on my GIC insurance, do they need to apply for Medicare Part A and Part B?

Spouses of retired state employees that are enrolled in GIC benefits, must enroll in Part A and B if eligible. 

Note: FSA is not available to retirees. 

Visit our GIC Medicare Enrollment page for information about Medicare enrollment, eligibility, resources for 65+ retirees, and more. 

Q: What is the new hire law and what does it mandate?

The law mandates that, effective July 1, 2024, the GIC reduce the benefits waiting period for new hires in the following way:

• If an employee is hired on the first of any month, their benefits are effective that same day (e.g., effective date of hire is September 1st, benefits are effective September 1st).
• If an employee is hired on any day other than the first of the month, their benefits will be effective on the first day of the following month (e.g., effective date of hire is September 6th, benefits are effective October 1st).

Q. When is the New Hire Law Reduced Waiting Period (RWP) in effect?

July 1, 2024.

Q. Who does the New Hire Law Reduced Waiting Period (RWP) impact? 

RWP impacts GIC benefit eligible newly hired state and municipal employees.

Q: Can a newly hired employee select a later start date for benefits, e.g., if the new hire still has benefits from their previous employer?

No. A newly hired employee must select benefits within 21 days of their effective hire date. If the new hire does not elect benefits within 21 days (e.g. hire date is July 1, 2024, benefits must be selected by July 21st)., they will not be able to enroll in benefits until the next Annual Enrollment period or within 60 days of experiencing a Qualifying Event.

Q: How many days does a new hire have to select their benefits?

A newly hired employee has 21 days from their effective date of hire to select their GIC benefits. If the new hire does not select benefits within 21 days, they will not be able to enroll in benefits until the next Spring Annual Enrollment or within 60 days of a Qualifying Event.

Q: Do all health insurance carriers send a welcome email to newly hired employees once the newly hired employee has made their benefit selections?

Yes.

Q: Is the MyGICLink member benefits portal the only way new hires can enroll in benefits?

No, but it is the preferred method and the GIC encourages exclusive use of the portal. MyGICLink is the most efficient and effective method for new hires to enroll in GIC benefits. 

Q: Does RWP apply to seasonal and/or temporary employees?

If the seasonal and/or temporary employee is eligible for GIC benefits, the RWP applies.

Q: Does this change impact employees transferring from another agency within the Commonwealth?

Employees that are enrolled in GIC benefits at the time of transfer to another agency can continue the benefits that they are eligible for through their new state or municipal employer.

Q: Will an employees' benefits end on the last day of the month following their employment termination date?

Yes, provided all their premiums are paid in full.

For GIC Coordinators

Q. What resources can GIC coordinators share with new employees hired after July 1,2024 to help them understand when and how to enroll in GIC benefits?

The GIC has a variety of resources available for GIC coordinators to share with new hires, including MyGICLink member benefits portal resource videos for registration/login and how to elect GIC benefits as a new hire through the member benefits portal.

Q: Why do coordinators need to obtain new hire email addresses?

Coordinators must obtain a new hire’s preferred email address to ensure that the new hire receives an email allowing them to register for the MyGICLink Member Benefits Portal. A “preferred email” address is one which the new hire has access to and checks regularly. The GIC encourages the use of a personal email address to continue to have access to MyGICLink if an employee changes agencies or retires.

There are several potential plan design changes the Commission is considering for July 1st, 2026. These changes have not yet been adopted and those decisions will not be made until February 12, 2026.
 

Q. There were several potential benefit design changes reviewed for FY2027. When does the Commission vote on them?

The Commission will vote on these potential changes at the next public meeting of the GIC on February 12, 2026. The meeting will be live streamed on YouTube and recorded for later viewing.

Q. Why is the Commission considering potential plan design changes?

Health care costs continue to rise and, with that, the GIC’s draw on the state budget also continues to grow. With this difficult fiscal situation, the GIC was given a savings target of about $100M and, as such, are considering these potential changes to meet that savings target.

Q. If the Commission votes yes on any of the proposed plan-year changes, when will those changes go into effect?

If the Commission votes yes on any of the potential changes, those changes will go into effect at the beginning of the new plan year on July 1, 2026.

Q. Where can I find the recordings and the presentation from the Public Information Sessions?

https://www.mass.gov/event/2026-annual-public-information-sessions-01-27-2026

Q. I want Commissioners to hear my feedback directly. How can I submit my feedback?

Please send your feedback to gic.info@mass.gov. GIC staff is reviewing all member feedback and compiling for Commissioners in advance of the vote on February 12th.

Q. Is the Commission considering elimination of GLP-1 coverage for the treatment of obesity?

Yes, this is one of the potential plan design changes the Commission is considering but has not yet voted on.

Q. What are the broad network health plans that will be impacted by the coinsurance increase from 20 to 40% in FY2027? 

If adopted, the affected plans would be HPHC Explorer, Access America, and Wellpoint's Total Choice and Plus.

Q. How will hearing aid coverage change for FY2027? 

Coverage will remain on all the Medicare Supplement plans for hearing aids, but it will revert back to a complex formula. The current benefit has a flat $1,700 coverage for both ears every two years. The new formula would be that the first $500 is covered in full, then member pays 20% coinsurance on the overage up to $1500 (this continues to cover $1700 total but in a different way). 

Annual Enrollment

Benefits Contact Information

Benefit Guides

Contact the GIC

Flexible Spending Accounts (FSA) For State Employees

GIC Benefits

GIC Glossary

Health Insurance Buy-Out Program

How to Enroll In /Update GIC Benefits

Life Insurance and Accidental Death & Dismemberment (AD&D) For State Employees & Retirees

Long-Term Disability for State Employees

Mass4YOU Employee Assistance Program (EAP)

Members Turning 65/Retiring

Pay Your Bill

Health Insurance Plans & Prescription Drug Benefits

Non-Medicare Health Insurance Plans

Medicare Health Insurance Plans

Prescription Drug Benefits

Dental & Vision Benefits

Municipal Retiree Dental Plan

Retiree Dental Plan & Vision Discount Plan

State Employee Dental and Vision Plan

Don’t see your question answered here? Please contact us using the GIC contact form and a member of our staff will reach out to you. Visit mass.gov/lists/gic-benefits-contact-information for a complete list of your health plan’s FAQs, provider directories, handbooks, and more.