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End User Hardware

Computing hardware and peripherals for Commonwealth employees.

EOTSS End User and IT Service Support


Support for Commonwealth end users and IT support personnel

The Details   of End User Hardware

Features   for End User Hardware

EOTSS provides a suite of services for Commonwealth issued end-user computers including procurement, deployment, asset tracking and monitoring, lifecycle management, troubleshooting and repair, surplus and disposal. Agencies have the option of choosing from a Desktop, Laptop or Tablet form factor and can include accessory options or bundles, such as dual monitors, docking stations, external Optical drives, carry bags and cable locks. Desktop and Laptop form factors come in Standard or Enhanced configurations designed to meet most end-user computing needs. 

Each device provides the EOTSS Standard Operating Environment. Standard Software or Configuration applied via SCCM Task Sequence Post Image.

How to request   End User Hardware

Please note: Internal agency IT Liaison (ITL) approval is required in order for EOTSS to process this request.

Request service via a ServiceNow request

More Info   for End User Hardware

Contact   for End User Hardware

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