Contractor resources
Contractors may walk in for assistance with their HIC registrations to the HIC Registration program at 1000 Washington Street Suite 710, Boston, MA 02118 on the following days: Monday, Wednesday and Friday ONLY from 10:00 AM - 3:00 PM.
All contractors, partnerships, and corporations that solicit, bid on, or perform residential contracting as a contractor or subcontractor on an existing one to four unit owner occupied residential property in Massachusetts must be registered as a Home Improvement Contractor (HIC).
Registration:
- Determine if you need an HIC Registration, CSL or Both
- Check if your work requires an HIC, CSL, or Both
- Step by Step Guide to Registration and Renewal
- Contractors: HIC Guide for Registration, Renewal, and Making Changes to your Registration
- Contractors: Registration and Renewal
- Contractor Registration, Certification and Training Checklist
- Required contract terms for a home improvement contract
- Construction Supervisor Licensing Guide
- Change your registered home improvement contractor address
Working With Homeowners:
- Understanding a Home Improvement Contract Video
- Contractors: Contract Content & Payment Terms Video
- Sample Home Improvement Contract Document
- Contractors: Performance of the Contract Video
- Deleading and Lead Safety
- 201 CMR 18: Registration and enforcement of home improvement contractor program
- 201 CMR 14: Home improvement contractor arbitration and guaranty fund
Homeowner resources
Understanding the HIC Program:
Before Hiring a Home Improvement Contractor:
- Homeowners: Check a Home Improvement Contractor (HIC) Registration Status
- Understanding a Home Improvement Contract Video
- Sample Home Improvement Contract Document
If Something Goes wrong with a Contractor:
- Homeowners: File a Complaint Against a Contractor
- Determine if the HIC Arbitration Program is right for you
- Apply for the Home Improvement Guaranty Fund
- HIC Arbitration and Guaranty Fund Resources
Additional Information:
Massachusetts home improvement law
A compilation of laws, regulations, and web sources on home improvement law by the Trial Court Law Libraries: Massachusetts law about home improvement
Proposed statutory changes to the HIC Program
As part of the Healey-Driscoll Administration's Mass Leads economic development bill, the Office of Consumer Affairs and Business Regulation recommends statutory changes to the HIC program that will increase consumer access and expand enforcement capabilities to better protect the public. Read the HIC Policy Brief.