Tax Help
By using the Internet as a customer service tool, the Department of Revenue is able to offer Massachusetts taxpayers and tax professionals one-stop access to a wide array of resources. If you need additional information not found within this website, please call our main information lines at (617) 887-MDOR or toll-free in Massachusetts at (800) 392-6089. Hearing impaired taxpayers can access DOR's Teletypewriter by calling (617) 887-6140.
Business hours are Monday through Friday 8:45 a.m. to 5:00 p.m. If you have tax questions during non-business hours and cannot find the answers you need on this site, please use the Contact us option on the top of this page and we will respond to your inquiry as promptly as we can.
24-Hour Automated Telephone Assistance
For taxpayer convenience, DOR offers automated telephone assistance 24 hours a day, 7 days a week for routine requests. For example, taxpayers can order forms, check the status of refunds or establish monthly payment plans to pay outstanding tax liabilities by calling (617) 887-MDOR or toll free in Massachusetts at (800) 392-6089 and accessing our automated system at any time.
Resources:
- Publications
The most commonly requested tax publications offered by the Department of Revenue - Massachusetts Tax Forms Filing AddressesWhere to send specific forms or payments.
Tax Professional Information
A resource for tax practitioners- Taxpayer Bill of Rights
Your rights as a taxpayer in the Commonwealth of Massachusetts - Tax Calendar
A quarterly listing of individual and corporate tax return and payment due dates
Help:
Certificate of Good Standing or Tax Compliance
Information on how to obtain proof of good standing with the Commonwealth
- Frequently Asked Questions:
Answers to questions about filing your Massachusetts state income tax return
Guide to Taxes - Income
An information resource for filing both original tax returns as well as amended returns or applications for abatement.- Guide to Taxes - Corporate ExciseProvides general information about Massachusetts tax laws regarding corporate excise tax.
- Guide to Taxes - Trustee Tax
Provides general information about Massachusetts tax laws regarding trustee tax
home.html


