How to File Your Initial Claim
Information to help you open a new claim.
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if you're filing for unemployment claim for the first time, please follow the steps outlined.
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Third-party agents not allowed to file claims on behalf of laid off workers.
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Step-by-step instructions for filing your initial claim.
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After you file a claim, a number of actions will be set in motion - some actions need to be taken by DUA while others need to be taken by you as a claimant.
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Unemployment Insurance is a temporary income protection program for workers who have lost their jobs but are able to work, available for work and looking for work.
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Information about employees covered and eligibility criteria under UI Law. DUA does not pre-determine eligibility. If you are separated from your job, you should file a claim so that your eligibility can be determined.
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Information is provided on how benefits are determined and calculated. However, benefits can only be determined once a claim has been filed.
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As a claimant, it is your responsibility to file weekly claims for Unemployment Insurance (UI) benefits and to keep us informed about your employment status. Failure to report employment and wages while collecting UI benefits may result in penalties and/or prosecution. You must also comply with other requirements, as indicated.
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To file a Combined-Wage Claim with Massachusetts as the Paying State, you must have worked and earned wages in the Massachusetts base period(s), as well as that of another state, prior to filing.
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If you are recently affected by a major disaster, you may be a potential applicant for Disaster Unemployment Assistance (DUA).