Employment Agency Program FAQs

Do Employment Agency Program staff inspect Registered Service Agencies as well as Licensed Employment Agencies?

Yes. M.G.L. c. 140, § 46A and 46Q gives DOS broad inspection authority over both licensed and registered agencies.

“The commissioner, or any duly authorized agent or inspector designated by him, shall have authority to inspect the premises, registers, contract forms, receipt books, application forms, referral forms, reference forms, reference reports, financial and other records of fees charged and refunds made of each employment agent, which are essential to the operation of such agency, and of each applicant for an employment agency license…”(M.G.L. c. 140, § 46Q)

The Employment Agency Statute requires that licensed agencies be inspected every six (6) months, and that an inspection of agency premises must be conducted before any new license may be issued. DOS Compliance Officers periodically inspect the records of registered service agencies.