Labor and Workforce Development Site Map
Workers and Unions
Job Seekers
- Public/Private Sector Jobs & Employment Information
- One-Stop Career Centers
- Career Center Seminar
- Job Hunting: Information to Help You
- Exploring Career Options
- Special Programs
- Publications for Job Seekers
- Massachusetts Labor Unions Apprentice Opportunities

- Career Centers Profiles by Region
- Summary of Online Services For Job Seekers
Apprenticeship Program
- Overview of Apprenticeship for Workers
- Forms For Apprentices
- Apprentice Policies
- Massachusetts Labor Unions Apprentice Opportunities

- Apprenticeable Occupations
- Apprenticeship Glossary of Terms
- Related Instruction
- Fire, Police and Correction Officer Brochure

Apprenticeship for Veterans- Overview of Apprenticeship for Veterans
- VA Form Procedures
- Veteran Apprenticeship Resources
- Veteran Apprentice Brochure

Office of Education and Vocational Rehabilitation - DIA
- Approved DIA Vocational Rehabilitation Providers - FY 2010
- Provider Application

- Contact The DIA Vocational Rehabilitation Review Officers
- Introduction To Vocational Rehabilitation Services
- Determination of Eligibility
- Is Vocational Rehabilitation Mandatory?
- Settling Prior To Determining Eligibility
- Retraining
- Am I Guaranteed A Job?
- What If I Need A Mechanical Device?
- Can An Insurer Provide Extra Money In A Lump Sum Settlement For VR Services?
- Payment For Vocational Rehabilitation Services
- Best Practices For Vocational Rehabilitation Providers
- Referral For Mandatory Meeting

- Mileage Reimbursement Form for VR Providers

Claimants
Unemployment Insurance (UI)
- Overview of Unemployment Insurance
- Overview of Unemployment Benefits
- How to File Your Initial Claim
- How to File Weekly Claim
- Issues with Claims
- Help With Health Insurance
- Training Opportunities Program (TOP) Section 30
- Help with Re-Employment
- Information on Unemployment Insurance Extensions
- Electronic Payment Methods
- Unemployment Insurance FAQs
- Unemployment Insurance Glossary
Workers' Compensation
- Injured Workers' Frequently Asked Questions
- Office of Claims Administration
- How Workers' Compensation Works
- Filing your Workers' Compensation Claim
- Regional Office Case Assignments

- Types of Benefits
- What Happens When The Insurer Denies Your Claim
- What To Do If Your Claim Is Denied
- When Your Benefits May Be Stopped Or Reduced
- What is a Conciliation
- What Is A Conference?
- What Is A Hearing For An Injured Worker?
- What The Review Board Does
- Further Appeals
- Lump Sum Benefits
- Do You Need An Attorney?
- Office of Education and Vocational Rehabilitation
- Workers Compensation Trust Fund
- Medical Providers
- I Need A Copy Of My DIA Workers' Compensation File
- The Maximum and Minimum Compensation Rate for Workers' Compensation Benefits
- Mileage Reimbursement Rates
Customer Service
- Unemployment Insurance Walk-In Centers
- UI Services Available by Telephone
- UI Phone Listing By Activity
- Contact The Rehabilitation Review Officers
- I Need A Copy Of My DIA Workers' Compensation File
- UI Problem Resolution
- Federal and State Agencies - Contact Information
- Finding a Legal Representative
- Division of Unemployment Assistance
- Tips for Weekly Claims Certification
Businesses
Workers' Compensation
- Employer's Frequently Asked Questions About Workers' Compensation
- Office Of Safety
- Office of Investigations
- Workers' Compensation Overview
- Insurance Requirements
- Exemption From Coverage
- Consequences Of Not Having Insurance
- Reporting Requirements
- Filing The Employer's First Report Of Injury/Fatality Form 101
- First Report Violation Notice
- How To Appeal A First Report Violation Notice
- Claims Reporting Process: From Injury or Work Related Illness To Adjudication
- Lump Sums
- Vocational Rehabilitation
- The Best Way To Reduce Your Workers' Compensation Insurance Costs
- The Americans With Disabilities Act (ADA)
Workforce Training Fund (WTF)
- Important Notice about Workforce Training Fund Programs
- Workforce Training Fund Overview
- General Program
- Express Program
- Hiring Incentive Training Grant Program
- Workforce Training Fund Regulations
- Workforce Training Fund Contribution
- Massachusetts Department of Revenue - Certificate of Good Standing
- Workforce Training Fund Training Providers
- Workforce Training Fund Partner
- Workforce Training Fund Panel
- Workforce Training Fund Contact
- Workforce Training Fund Forms
Attorneys and Insurers
Attorneys' Information For Workers' Compensation
- Document Management System (DMS)
- Attorneys' Frequently Asked Questions About Workers' Compensation
- Regional Office Case Assignments

- Regional Office Case Assignments - Map

- Best Practices Before the DIA
- Reviewing Board Decisions
- List of Cases Appealed to the Supreme Judicial Court

- Information On Interpreters
- Certified Interpreters List

- Secretary of State's Public Records Information
- Claims Administration
Insurers Information for Workers' Compensation
- Document Management System (DMS)
- Department of Industrial Accidents Batch Claim Submission
- Regional Office Case Assignments

- Assessments
- Denying An Employee Claim Form 110
- Forms That Can Be Filed Electronically
- Are Forms Available On A Disk?
- Injured Worker Misses An IME
- Non-Compliance With Vocational Rehabilitation
- COLA Offset
- Out-Of-State Providers
- Denying Pre-1986 Claim
- List of Exempted Corporate Officers

- Claims Administration
Medical Providers Handling Injured Workers
- Health Care Services Board
- Office Of Health Policy
- The DIA Does Not Pay Medical Bills In Most Cases
- How Do I Find Out The Workers' Comp Carrier?
- Medical Rates and Reimbursement Forms
- Can A Different Payment Rate Be Made?
- Balance Billing
- If You Receive Less Than You Should Have For A Procedure
- Medical Rates for Police Officers and Firefighters
- Do PPA's, HMO's and MCO's Affect Reimbursement Rates?
- Pharmacy Claims
- Out-Of-State Providers
- Can an Employer Pay a Workers' Comp Bill Rather Than Report It?
- Are There Established Treatment Guidelines?
Self Insurance for Workers' Compensation
- Office of Self Insurance
- Self Insurance Bond
- Bond Form

- Reinsurance Certificate

- Agreement of Deposit of Securities

- Blank Guaranty of Parent Co. Guaranteeing Subsidiaries

- Example of Guaranty of Parent Co. Guaranteeing Subsidiaries

- Addendum to Guaranty of Parent Co. Guaranteeing Subsidiaries

- Blank Guaranty by Parent Co. for Licensed Co.

- Example of Guaranty by Parent Co. for Licensed Co.

- Self Insured Questionnaire

- MGL c. 152, § 25B
- Rainbow Decision

- McMorrow Decision

Government
Resources for Veterans
- GI Bill Basics
- GI Bill Programs
- Active Duty (Chapter 30)
- Selected Reserve (Chapter 1606)
- Reserve Educational Assistance Program
- Kicker Program
- Veterans Educational Assistance Program
- Survivors' and Dependents' Educational Assistance Program
- Vietnam Era GI Bill (Chapter 34)
- Vocational Rehabilitation & Employment Program
- Benefit Payments
- Veterans Affairs Forms
- VA Form Procedures
- Links to Apprenticeship Resources
- Required Military Forms
- Key People
- Helpful Numbers
- under development
Departments and Divisions (EOLWD)
- Recovery and Reinvestment - Labor & Workforce Development
- Joint Task Force on the Underground Economy and Employee Misclassification
- Department of Industrial Accidents
- Department of Labor
- Department of Workforce Development
- Division of Apprentice Training
- Division of Career Services
- Division of Labor Relations
- Division of Occupational Safety
- Division of Unemployment Assistance
- Health Care Services Board
- Division of Dispute Resolution
- Board of Review
- Massachusetts Workforce Investment Board
- Workers' Compensation Advisory Council
- Massachusetts One-Stop Career Centers
- DUA QUEST
- Executive Office of Labor and Workforce Development
- Labor Market Information
EOLWD Contacts
- Executive Office of Labor and Workforce Development Contact Information
- Department of Labor Contact Information
- Department of Workforce Development Contact Information
- Department of Industrial Accidents Contact Information
- Division of Apprentice Training Contact Information
- Division of Career Services Contact Information
- Division of Occupational Safety Contact Information
- Division of Unemployment Assistance Contact Information
- Massachusetts Workforce Investment Board 2007-2008 Members
- Questions or Issues Regarding your UI Claim
- Joint Labor-Management Committee Contact Information
- Workers' Compensation Advisory Council Contact Information