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The MassHealth program provides comprehensive health insurance — or help in paying for private health insurance — to more than one million Massachusetts children, families, seniors, and people with disabilities.
Mission Statement
To help the financially needy obtain high-quality health care that is affordable, promotes independence, and provides customer satisfaction.
Important Update about the Unemployment Insurance - Medical Security Plan Message from MassHealth
Congress has now taken action to extend unemployment benefits. In light of this extension, individuals receiving both unemployment insurance and Medical Security Plan (MSP) will be able to continue receiving unemployment checks and their health insurance coverage through MSP through the extension period. MassHealth has, therefore, removed information update forms, specialized MBRs, and the special box on the VG Fax/Mail cover sheet that were developed for affected individuals to help them apply for other coverage. Affected individuals will continue to receive unemployment income and MSP/COBRA insurance through the extension period.
Providers and community agencies are advised to use regular application processes for all individuals.
New! Manage Your MassHealth and Other Health Assistance Benefits with My Account Page!
Is your household currently getting MassHealth, Commonwealth Care, Health Safety Net, Children's Medical Security Plan, and/or Healthy Start benefits? A new online tool called 'My Account Page' now lets your Head of Household (the person who signed the application for benefits) see and update information about the benefits your household currently gets without having to call MassHealth!
Interested? Learn more about My Account Page
Go to My Account Page
See and download the My Account Page flyer (PDF) | TEXT
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The POSC opened on May 26, 2009. It offers a Web-based environment that automates functions such as member eligibility verification, claim submission and status, claims processing, prior authorization, referrals, preadmission screening, online remittance advices, and reports.
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MassHealth, Commonwealth Care and Health Safety Net applicants and members can now hear details about their application or case over the phone 24 hours a day, seven days a week. They can use this new feature to find information such as case status (approved, closed, etc.), key eligibility dates (i.e., next review date) and items still needed by MassHealth to process their case.
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Information on how the Health Care Reform legislation/1115 Demonstration Waiver Amendment will affect MassHealth members and providers
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The MassHealth Drug List is an alphabetical list of commonly prescribed drugs and therapeutic class tables. The List specifies which drugs need prior authorization (PA) when prescribed for MassHealth members and also specifies the generic over-the-counter drugs that are payable under MassHealth.
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Information on the Health Insurance Portability and Accountability Act (HIPAA) of 1996, and how it will affect MassHealth.
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