Division of Health Care Quality
Mission Statement
The Division of Health Care Quality (DHCQ) is mandated by state and federal statutes to license and certify approximately 6000 health facilities to assure the delivery of quality health care services. Facilities include hospitals, nursing homes, rest homes, chronic renal dialysis units, home health agencies, hospices, ambulatory surgical centers, clinical laboratories, blood banks, clinics, rehabilitative services and state schools. In addition, DHCQ investigates complaints against health care facilities and provides the mechanism by which criminal action may be taken by the Attorney General. DHCQ also investigates all complaints of patient abuse and neglect in long-term care facilities.
Health Care Quality Topics
- Health Care Facilities and Programs
- Circular Letters
- Nursing Home Consumer Info
- Regulations, Amendments and Public Hearings
- Forms and Applications
- Public Information Request
- Primary Stroke Services (PSS) Hospitals
Programs
- Clinical Laboratory
- Complaints
- Facility Licensure and Certification
- Healthcare Associated Infections
- Human Embryonic Stem Cell Research
- Nurse Aide Registry
- Plan Review
Related Links
- Determination of Need
- Drug Control Program
- Emergency Medical Services
- Health Professions Licensure
- Infection Prevention & Control Program – Healthcare Associated Infections - Preliminary Report
- Minimum Data Set (MDS)
- Organ Transplant Services
- Outcomes Assessment Information Set (OASIS)
- Pharmaceutical and Medical Device Manufacturer Code of Conduct
- Public Health Council
- Reporting to the State
- Report of the Expert Panel on Healthcare-Associated Infections
- Serious Reportable Event
Announcements
- Appointment of New Director of the DPH Bureau of Health Care Safety and Quality
- Primary Stroke Services (PSS) Hospitals
- Serious Reportable Events in Massachusetts Acute Care Hospitals in 2008
- Changes in Ambulance Diversion Policies Effective 1/1/2009
- Substance Abuse Treatment Program Licensure Application
- New Nursing Home Consumer Information Page
- Controlled Substances in Schedule II-V Approved for LTCF Emergency Kits
- NHSN Administrative Set-up Online Training
- 2007 Nursing Home Satisfaction Survey
- Access to Emergency Contraception
- MASS COMM Trial Protocol
- Medical Spa Services
- Amendments
- Hearings
Contact Information
Division of Health Care Quality
99 Chauncy Street
Boston, Massachusetts 02111
Tel. (617) 753-8000
Website: www.mass.gov/dph/dhcq
Alice Bonner, PhD, RN
Director
This information is provided by the Division of Health Care Quality within the Department of Public Health.