News & Updates
- Ring in the Holiday Shopping Season with 12 Smart Consumer Tips
- Patrick Administration's Final Data Security Regulations Filed and Take Effect March 1, 2010; State Received Notice of More than 1 Million Instances of Exposure in Two Years
- Survey Finds more than 40 Percent of New and Used Cars for Sale Missing Mandatory Lemon Law Notice
- Patrick-Murray Administration Offers Financial Literacy, Credit Card Education to College Students through Project Credit Smarts
- New Rule Eliminates Most Prerecorded Sales Calls Starting Sept. 1
- Health Insurer Withdraws from Market, Will Pay up to $5 Million in Agreement with State Regulators
Publications & Reports
- Lemon Law Sticker Survey Results
- 201 CMR 17.00 Standards for the Protection of Personal Information of Residents of the Commonwealth
- Project Credit Smarts Presentation
- Executive Summary: Results of the Survey of the Auto Insurance Market After One Year of Managed Competition
- Government's Role in Broadband
- 2007 DOI Annual Report
Most Popular Searches
- Home Improvement Contracting
- Amended ID Theft Regulations, 201 CMR 17.00
- Identity Theft
- Auto Insurance Premiums
- Undersecretary Barbara Anthony Talks with The Boston Channel
- Foreclosure Prevention Resources
- Lifeline/Link-Up Discount Telephone Services
Turning the Spotlight on Financial Education
Gov. Deval Patrick recently proclaimed October to be Financial Education Month, turning the spotlight on an important issue. In this challenging economic environment, now is a good time for families to understand the need for strong money planning.
The Massachusetts Financial Education Collaborative has created a network of educators, financial industry representatives, regulators, and advocates to provide information on managing finances and avoiding dangers in financial markets. This effort will improve strategies to teach finances, and help reduce the feeling that dealing with finances is a painful subject.
You can find our consumer tips on financial matters here, and can find other financial information by going through our Consumer Advisories. Also, read about our college-based Project Credit Smarts, and find information about Financial Education Month events, including the Financial Education Summit on Oct. 28, here.
Watch Undersecretary Anthony Discuss Issues at The Boston Channel
Every month, Undersecretary of Consumer Affairs and Business Regulation Barbara Anthony (right in photo) discusses consumer issues with Susan Wornick of Channel 5. Recent topics include proposed federal gift card laws, shopping for auto insurance, and charity donations during the busy holiday season. To watch the videos, click here. (Updated Nov. 23.)
Select an Agency
- Office of Consumer Affairs and Business Regulation
- Department of Telecommunications and Cable
- Division of Banks
- Division of Insurance
- Division of Professional Licensure
- Division of Standards
- State Racing Commission
Key Resources
- Consumer Hotline 617-973-8787 or 888-283-3757 (toll free, in MA only)
- E-Mail us a question
- Winter Heating Help
- Federal Trade Commission
- Better Business Bureau
- Federal Communications Commission
- Subscribe to the Consumer Insider
- Information in Other Languages Informação para consumidores em português
Información para consumidores en español
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消費者參考資訊 - Opt Out Opt-out of pre-approved Credit Offers by calling 1-888-5-OPTOUT, which is a number established by the three major credit bureaus allowing you to opt out of most pre-approved credit offers.
- FirstGov.Gov