Welcome to the Office of the Child Advocate (OCA)
The goal of the OCA is to ensure that every child involved with state agencies in Massachusetts is protected from harm and receives quality services. We are here to listen to the problems you encounter and identify resources and strategies that can help. We also work with legislators, social workers, doctors, administrators, and other professionals to improve services to children and families.
OCA Files Report on DCF Employee Survey and Management Review
On March 31, 2015, the OCA filed an interim report with the legislature concerning its review of DCF management, including findings from a survey of DCF employees. Upon filing the report, Judge Garinger said, “DCF employees have spoken and we must listen. It is urgent that we reduce caseloads to 15 families per worker and retain experienced supervisors and managers. We have made progress in the last year but not enough -- a sustained commitment over a period of years is vital.” Read the full Interim Report file size 8MB file size 2MB.