Welcome to the Office of the Child Advocate (OCA)

The goal of the OCA is to ensure that every child involved with state agencies in Massachusetts is protected from harm and receives quality services. We are here to listen to the problems you encounter and identify resources and strategies that can help. We also work with legislators, social workers, doctors, administrators, and other professionals to improve services to children and families.

We invite you to explore this website to learn more about the responsibilities of the OCA . You can contact us to share your concerns or to give us feedback about your experience.

Slideshow Featured Content

  • Photo of children and sunset

    Summertime Safety Tips to Keep Kids Safe

    Learn about important information that will help keep your family safe this summer

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  • Picture of a African American baby sleeping in a crib

    Keep Sleep Time Safe

    By raising awareness about safe sleep and the prevention of sudden unexpected infant death, we can move toward the goal of making every sleep time safe for every baby in Massachusetts.

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  • photo of Governor Patrick signing House Bill 1432

    Raise the Age

    On September 18, 2013 Governor Patrick signed House 1432 “An Act Expanding Juvenile Justice.”

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    Foster Children and Medications

    Children and youth in foster care deserve our best efforts to make sure they grow up healthy and safe.

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  • photo of dad and daughter playing indoors

    Make Your Home a SAFE HOME for Your Child

    Parents can prevent injuries to their children by carrying out a home safety evaluation and putting child safety measures into place.

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The Ripples Group Releases Final Report on DCF Fair Hearing System

On June 29, 2015, The Ripples Group submitted to the OCA and the Legislature a final report concerning their evaluation of the DCF Fair Hearing system. Beginning in November 2014, The Ripples Group conducted an in-depth, fact-driven assessment of the DCF Fair Hearing system to determine whether it was timely, independent and fair.  Judge Garinger said, “The Ripples Group looked at the DCF Fair Hearing system through the lens of the appellant, the person affected by DCF’s decision.  While noting significant improvements, the report highlights key issues warranting further attention by DCF and the Legislature.” Read the Final Report  pdf format of Final Report
docx format of                             Final Report                .

OCA Files Report on DCF 2014 Parent and Guardian Survey

On June 22, 2015, the OCA filed a second interim report with the Legislature regarding its review of the 2014 DCF Parent and Guardian Survey. The OCA report, including recommendations, is part of the larger DCF management review the OCA has been asked to conduct by the Legislature with a final report due in early November of this year. Upon filing this interim report, Judge Garinger said, “The DCF survey provides valuable information about what former clients have to say about DCF policies and practices.” A copy of the DCF’s report on the survey results is available upon request. Read the OCA’s 2nd Interim Report. pdf format of Second Interim Report
doc format of                             Second Interim Report