Welcome to the Office of the Child Advocate (OCA)

The goal of the OCA is to ensure that every child involved with state agencies in Massachusetts is protected from harm and receives quality services. We are here to listen to the problems you encounter and identify resources and strategies that can help. We also work with legislators, social workers, doctors, administrators, and other professionals to improve services to children and families.

We invite you to explore this website to learn more about the responsibilities of the OCA. You can contact us to share your concerns or to give us feedback about your experience.

Slideshow Featured Content

  • photo of Governor Patrick signing House Bill 1432

    Raise the Age

    On September 18, 2013 Governor Patrick signed House 1432 “An Act Expanding Juvenile Justice.”

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  • photo of African American family playing in snow

    Wintertime and Holiday Safety Tips

    Learn about important information that will help keep your family safe this winter.

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  • photo of kids dressed as professionals

    EOHHS Launches eLearning for Mandated Reporters of Child Abuse and Neglect

    Mandated reporters play an important role in keeping children safe and helping families access important resources.

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  • photo of dad and daughter playing indoors

    Make Your Home a SAFE HOME for Your Child

    Parents can prevent injuries to their children by carrying out a home safety evaluation and putting child safety measures into place.

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  • photo of baby sleeping

    Keeping Sleep Time Safe

    The American Academy of Pediatrics has expanded its recommendations for safe sleep practices for infants less than 12 months of age.

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  • photo of girl speaking with adults

    Foster Children and Medications

    Children and youth in foster care deserve our best efforts to make sure they grow up healthy and safe.

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OCA Releases Report Concerning the Disappearance of Jeremiah Oliver

The Office of the Child Advocate has conducted an independent investigation into the disappearance of Jeremiah Oliver and DCF’s work with the Oliver family. The Child Advocate has concluded that the high caseloads at DCF’s North Central Area Office provide a context rather than an explanation or excuse for the repeated failures of the DCF employees. The OCA investigation included a review of DCF records and other documents and interviews with agency, union, and law enforcement personnel. The complete OCA report, along with the DCF Investigation Report of December 30, 2013, is available below.