Welcome to the Office of the Child Advocate (OCA)
The goal of the OCA is to ensure that every child involved with state agencies in Massachusetts is protected from harm and receives quality services. We are here to listen to the problems you encounter and identify resources and strategies that can help. We also work with legislators, social workers, doctors, administrators, and other professionals to improve services to children and families.
The Ripples Group Releases Final Report on DCF Fair Hearing System
On June 29, 2015, The Ripples Group submitted to the OCA and the Legislature a final report concerning their evaluation of the DCF Fair Hearing system. Beginning in November 2014, The Ripples Group conducted an in-depth, fact-driven assessment of the DCF Fair Hearing system to determine whether it was timely, independent and fair. Judge Garinger said, “The Ripples Group looked at the DCF Fair Hearing system through the lens of the appellant, the person affected by DCF’s decision. While noting significant improvements, the report highlights key issues warranting further attention by DCF and the Legislature.” Read the Final Report .