MassDEP Northeast Region
205B Lowell Street
Wilmington, Massachusetts 01887
Main Phone: 978-694-3200

Business hours

8:45 a.m. - 5:00 p.m. Monday through Friday, except state holidays.
See also NERO File Review Hours.

Directions

Printer-friendly directions to MassDEP Offices

MS Word 90 KB | PDF 60 KB

From Boston and Route 128 (I-95)

• Take Route 93 North to Exit 38.
• Turn right at the end of the ramp and proceed west toward Wilmington on Rte 129.
• Turn left at the second traffic light onto Woburn Street.
• Turn right at the first driveway which is a very short distance from the intersection.

• Take Route 93 South to Exit 38.
• Turn left at the end of the ramp and proceed west toward Wilmington on Rte 129.
• Turn left at the second traffic light onto Woburn Street.
• Turn right at the first driveway which is a very short distance from the intersection.

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General Phone & Email

Main Phone: 978-694-3200
Fax: 978-694-3499
Service Center: 978-694-3314
Email: dep.neroinfo@state.ma.us
Report a spill or environmental crime

Employee Directories

Print-friendly: MS Word 85 KB | PDF 22 KB
Online Employee Lookup: Web page

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The public may review the MassDEP Northeast Region's non-confidential files Tuesday and Thursday from 9:00 a.m. to 12:00 p.m. (except state holidays). Please review the File Review Procedures below and then request an appointment either by

• Submitting your request online
• Calling 978-694-3320; or
• Mailing or faxing a file review request form to MassDEP:
  MS Word 85 KB | PDF 40 KB

File Review telephone: 978-694-3320
File Review fax: 978-694-3497
File Review email: NERO.Service@state.ma.us

File Review Procedures

Important Information: All appointments must be confirmed. You may request up to eight file folders during one appointment. The request should be organized and complete to ensure the correct files are provided, so please research your site(s) before requesting an appointment.

Appointments are only established once you receive a confirmation from the Service Center. If the Service Center does not respond to your inquiry within a reasonable time, please re-submit your request. Due to the volume of inquiries received by this office, appointments are typically booked for the next seven to fourteen business days. If you have an urgent and compelling need to view files in less than this time period, you must speak directly with a staff member of the Service Center. Seats are limited and customers are served on a first come - first served basis.

Photo copies and faxes are available for 20 cents per 8" x 11" page. Fees vary for other size pages.

Only checks will be accepted and should be made payable to Commonwealth of Massachusetts. There is a $15 fee for returned checks.

Arrangements can be made to have files sent out to a copy service, which is recommended for any large documents.

If you are unable to keep your appointed time, you must call and cancel your appointment by 12 noon the previous business day.

NOTE: You can also access site information from MassDEP's Website.

1. Your name
2. Company name
3. Telephone number
4. Relevant information as detailed below:
   

   For spills of oil and hazardous material and contaminated sites regulated under MGL Chapter 21E, supply the

   • City/town
   • Street address
   • Site name (if applicable)
   • DEP Site/RTN # (if known)

For All Others (RCRA, Solid Waste, Right to Know, TURA, Air Quality, Wetlands, Water Supply, Water Pollution) be as specific as possible and supply the

• File # if known
• Complete name
• Complete address (business or residence)

Local Assistance

Environmental Issues Handled by Local Officials
Environmental Issues Handled by Other Agencies

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Richard Chalpin, Regional Director

The Northeast Region is the most industrialized and populated of the four regions (with almost three million residents) and is comprised of 84 cities and towns situated in northeastern Massachusetts. The region spans from the New Hampshire border south through metropolitan Boston to Quincy and is bounded on the west by a line that extends roughly from Ashland to Westford.

The industrial base is mixed, ranging from high tech companies along Route 128 to durable goods manufacturing and petrochemical firms in the greater Boston area. The region also is home to a number of large power plants, major airports and seaports, and the transportation network that supports those facilities and links them with economic centers up and down the Eastern Seaboard.

Although chiefly urban and suburban, the region includes rural areas to the northwest and southwest of Boston. Its coastline, including Boston's inner harbor and Cape Ann, and nine river basins - Charles, Ipswich, Merrimack, Mystic, Neponset, Parker, Shawsheen, SuAsCo, Weir & Weymouth - are the region's predominant natural features.

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• MassDEP Multi-Agency Energy Information and Web Sites
• Crow Lane Landfill, Newburyport
• Neponset River Dredge Spoils Project
• Wells G&H Superfund Site, Woburn
• Nyanza Chemical Dump Superfund Site, Ashland

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Bacteria Source Tracking Reports

The Bacteria Source Tracking (BST) program was established at MassDEP's Northeast Regional Office in 2007. The goal of the program is to improve the water quality in pathogen-impaired water bodies by locating sources of bacteria pollution and recommending appropriate remediation actions. These reports detail the results of sample analysis conducted in the given year. Updated September 2009.

Draft 2008 Bacteria Source Tracking Report
MS Word 2.6 MB | PDF 2.2 MB

Draft 2007 Bacteria Source Tracking Report
MS Word 3 MB | PDF 1 MB

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