NEW!

Jan 2014: Adobe Reader ver. 11.0.0.6 in both Internet Explorer AND Firefox does NOT work in eDEP. See Troubleshooting eDEP pdf format of    Troubleshooting eDEP  for assistance. 

Dec 2013: eDEP has added features to make your account more secure. To enable these features, eDEP will prompt you to review and accept the revised Terms and Conditions and then to set-up your security questions.  Learn more..  

 


eDEP Get Started and Troubleshooting

eDEP is a secure site for submitting environmental permits, transmittals, certifications, and reports electronically to MassDEP. With eDEP, you can fill out your forms online, save your work, return to it later, submit your forms online, submit over-the-counter payments for some forms, "sign" your submittals, and print out receipts of your transactions.

What forms can I file in eDEP?

eDEP regularly adds forms. See our list of available eDEP forms .

Whom do I contact for assistance with eDEP?

For assistance, please see the eDEP Contacts page .

What are the system requirements for using eDEP?

Windows PC

Most eDEP forms require Adobe Reader to display. Adobe updates this product frequently, so some Reader versions may not currently be compatible with eDEP. 

While eDEP will work on many systems, in different browsers and with varied Reader versions, Windows 7 with Internet Explorer 8 or Firefox 20 using Adobe Reader 11.0.0 is the most recent configuration to be tested and confirmed to work.

If you have any issues getting eDEP to work on your system, please consult the guide for Troubleshooting eDEP pdf format of    Troubleshooting eDEP   or contact the eDEP HelpDesk for assistance.

Macintosh

For system requirements and instructions, see eDEP on Mac Instructions . If you need further assistance, please see the eDEP Contacts page .

I am having problems opening forms in eDEP - what should I do? 

Windows PC

Please consult this guide for Troubleshooting eDEP pdf format of    Troubleshooting eDEP   or contact the eDEP HelpDesk for assistance.

Macintosh

For system requirements and instructions, see eDEP on Mac Instructions . If you need further assistance, please see the eDEP Contacts page .

 


eDEP Account Security

How is eDEP protecting my account?

 eDEP has added features to make your account more secure and easier to manage. 

To enable these features, eDEP will prompt you to review and accept the revised Terms and Conditions and then to set-up your security questions. 

What are the security questions?

The security questions help confirm your identity whenever you make changes to your profile or reset your password. After setting-up your security questions, you will be able to reset your password automatically. 

In some cases, you may also need to answer a security question when you sign your form. Certain forms are now subject to federal requirements for this additional verification. 

However, if you are completing a form that does not require such verification, then you will see no change when signing your form.