Reporting Elder Abuse & Neglect

Elder abuse includes physical, sexual, and emotional abuse, caretaker neglect, financial exploitation, and self neglect.

Elder Abuse reports can be filed 24 hours a day either online (see instructions below) or by phone at (800) 922-2275. Elder abuse includes: physical, sexual, and emotional abuse, caretaker neglect, financial exploitation and self-neglect. Elder Protective Services can only investigate cases of abuse where the person is age 60 and over and lives in the community. To report abuse of a person with a disability under the age of 60, call the Disabled Persons Protection Commission at (800) 426-9009. To report abuse of a person by nursing home or hospital, call the Department of Public Health at (800) 462-5540. Call 911 or local police if you have an emergency or life-threatening situation.

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Contact Information

Address

Executive Office of Elder Affairs
One Ashburton Place, 3rd floor, Boston, MA 02108

Phone

Call Specialist available Monday-Friday, 9:00 AM - 5:00 PM (interpreter services are available in 100+ languages)

Fax

Fax Number (617) 727-9368

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