• HST Office Overview

    In Massachusetts, the Human Service Transportation (HST) Office works to support and increase transportation options for consumers to access healthcare, jobs, social services, and a full range of opportunities within the community. We coordinate the transportation programs of six Executive Office of Health and Human Services (EOHHS) agencies, providing transportation to over 38,000 eligible consumers each year through a brokerage in partnership with six Regional Transit Authorities. We also partner with the Massachusetts Department of Transportation (MassDOT) to encourage community transportation coordination across Massachusetts through our mobility management work on the MassMobility initiative.
  • photo of Meeting of transportation coordination stakeholders from Central Massachusetts

    Regions Come Together Around Community Transportation


    From Berkshire County to Cape Cod and the Islands, regional groups of community transportation stakeholders are forming around Massachusetts. Called Regional Coordinating Councils, these groups include a wide range of members: transit agencies and transportation providers, human service agencies and community-based organizations, self-advocates and advocacy organizations, planning agencies and elected officials, employers and workforce development agencies, and others who participate in the community transportation network. They are part of a statewide initiative to improve quality and make services more efficient.

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