Doing Business in Massachusetts

Are you doing business in Massachusetts or just getting started? Our one-stop business portal has information, tools, and more - all intended to help you succeed in the Commonwealth.

Export Assistance

Learn how exporting can increase your sales and grow your business. The Massachusetts Office of International Trade and Investment and the Massachusetts Export Center can walk you through the exporting process.

Key Industries

Profiles of key Massachusetts industries:  Life Sciences, Finance, Information Technology, Manufacturing, Renewable Energy, Defense, Creative and Maritime.

Office of Business Development

The mission of the Massachusetts Office of Business Development (MOBD) is to strengthen the economy and increase job growth throughout Massachusetts by providing to businesses that are seeking to expand or locate in the Commonwealth a highly responsive, central point of contact that facilitates access to resources, expertise, and incentive programs available in the Commonwealth.

Permit Regulatory Office

The Massachusetts Permit Regulatory Office was established in 2006 to work with new and existing businesses by assisting with permitting, licensing, and regulatory processes.

Resources for Small Business

Hear from the Small Business Association on how to apply for business loans, learn how to contract with the governor or find a Small Business Development Center near you.  To determine which business assistance center you should contact to receive services, find the town or city where your business is located. If you are not currently in business, choose the town or city where you live.  To better serve the Massachusetts small business community, the MSBDC also has outreach sites in conjunction with chambers of commerce and economic development entities. For most small businesses this means that MSBDC services are no further than 30 minutes away. Appointments are made on a weekly or as needed basis, depending on site.  Contact the appropriate regional office or outreach site for further information. In addition there is an opportunity to submit your request on-line.

Small Business Purchasing Program

The Massachusetts Small Business Purchasing Program (SBPP) was established by Executive Order No. 523 in recognition of the importance of Massachusetts small businesses and the impact and challenges they face in today’s economy. The purpose of the program, as stated in the Executive Order, is “to support the existence and growth of small businesses which meet the Program’s eligibility requirements by providing them with special consideration within the Commonwealth’s procurement process for goods and services required by state agencies.”

Have a question and don’t know who to call?

Starting a Business

Topic

Agency

Contact

Website

Step by Step Guide to Starting a Business  Learn more
Incorporate, register a LLC or name a businessSecretary of State, Division of Corporations617-727-9640Learn more
File a “Doing Business As (DBA)” RegistrationCities and Towns Learn more
Small Business SupportOffice of Small Business and Entrepreneurship617-973-8543Learn more
General CounselingMass Small Business Development Centers413-545-6301Learn more

Growing a Business

Topic

Agency

Contact

Website

Business Expansion or RelocationMass Office of Business Development617-973-8600Learn more
PermittingMass Permit Regulatory Office617-788-3610Learn more
Professional LicensureDivision of Professional Licensure617-727-3074
Consumer line: 617-727-7406
Learn more
International ServicesMass Office of International Trade and Investment
 
617-830-5400Learn more
Exporting SupportMassachusetts Export Center617-973-8664Learn more
Doing Business with the GovernmentProcurement Technical Assistance Center617-720-3300Learn more
Certification to do Business
with the Commonwealth
Supplier Diversity Office617-502-8831Learn more
State PurchasingOperational Services Division617-720-3300Learn more

Employer Obligations and Support

Topic

Agency

Contact

Website

Hiring and Managing Employees  Learn more
General Support for EmployersLabor and Workforce Development617-626-7122Learn more
Unemployment AssistanceDepartment of Unemployment Assistance617-626-6560Learn more
Career ServicesDepartment of Career Services617-626-5300Learn more
Labor StandardsDepartment of Labor Standards617-626-6975Learn more
Workers' CompensationDepartment of Industrial Accidents617-727-4900
1-800-323-3249
Learn more
Attorney General, Fair LaborAttorney General’s Fair Labor Division617-727-3465Learn more
Employee Rapid ResponseDivision of Career Services617-626-5703
kmessina@detma.org
Learn more

Taxes

Topic

Agency

Contact

Website

General Business Tax Overview  Learn more
State TaxesDepartment of Revenue617-887-MDORLearn more
Federal TaxesFederal Internal Revenue Service (IRS)1-800-829-1040Learn more

Other Business Related Agencies

Topic

Agency

Contact

Website

Economic DevelopmentExecutive Office of Housing and Economic Development617-788-3600Learn more
Attorney General's OfficeAttorney General's Office617-727-2200Learn more
Attorney General, BusinessAttorney General's Business Technology and Economic Development Divisionbted@state.ma.usLearn more

I still don’t know what I need….

Topic

Agency

Contact

Website

General Business InquiriesBiz Team Line1-877-249-8326Learn more

 

Regional Support - For more specialized and targeted support, please contact the Massachusetts Office of Business Development and the Massachusetts Small Business Development Center Regional Directors for the region in which you are interested.

Regional Location AgencyContactWebsite
Central/North CentralMass Office of Business Development617-973-8600Learn more
 Small Business, Central Regional Office
John Rainey, Regional Director
Clark University, Worcester, MA
508-793-7615Learn more
Greater BostonMass Office of Business Development Learn more
 
 Small Business, Boston Regional Office
Mark Allio, Regional Director
University of Massachusetts, Boston
617-287-7750Learn more

Northeast

 

Mass Office of Business Development
Peter Milano, Senior Regional Director
Lawrence, MA
978-970-1193
peter.milano-sea@state.ma.us
Learn more
 Small Business, Northeast Regional Office
Margaret Somer, Regional Director
Salem State University, Salem, MA
978-542-6343Learn more

Metro West

 

Mass Office of Business Development
 
617-973-8600Learn more
Pioneer Valley & BerkshiresMass Office of Business Development617-973-8600

Learn more

Learn more

 Small Business, Western Regional Office
Dianne Fuller Doherty, Regional Director
Springfield, MA
 413-737-6712

 

 

 

 

Small Business, Berkshire Regional Office
Keith Girouard, Regional Director
Pittsfield, MA

413-499-0933 

 


Learn more

Southeast, Cape & Islands

 

Mass Office of Business Development
 
617-973-8600

Learn more

Learn more

 Small Business, Southeast Regional Office
Melinda Ailes, Regional Director
Fall River, MA
508-673-9783 

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