Doing Business in Massachusetts
Are you doing business in Massachusetts or just getting started? Our one-stop business portal has information, tools, and more - all intended to help you succeed in the Commonwealth.
Learn how exporting can increase your sales and grow your business. The Massachusetts Office of International Trade and Investment and the Massachusetts Export Center can walk you through the exporting process.
Profiles of key Massachusetts industries: Life Sciences, Finance, Information Technology, Manufacturing, Renewable Energy, Defense, Creative and Maritime.
Office of Business Development
The mission of the Massachusetts Office of Business Development (MOBD) is to strengthen the economy and increase job growth throughout Massachusetts by providing to businesses that are seeking to expand or locate in the Commonwealth a highly responsive, central point of contact that facilitates access to resources, expertise, and incentive programs available in the Commonwealth.
Permit Regulatory Office
The Massachusetts Permit Regulatory Office was established in 2006 to work with new and existing businesses by assisting with permitting, licensing, and regulatory processes.
Resources for Small Business
Hear from the Small Business Association on how to apply for business loans, learn how to contract with the governor or find a Small Business Development Center near you. To determine which business assistance center you should contact to receive services, find the town or city where your business is located. If you are not currently in business, choose the town or city where you live. To better serve the Massachusetts small business community, the MSBDC also has outreach sites in conjunction with chambers of commerce and economic development entities. For most small businesses this means that MSBDC services are no further than 30 minutes away. Appointments are made on a weekly or as needed basis, depending on site. Contact the appropriate regional office or outreach site for further information. In addition there is an opportunity to submit your request on-line.
Small Business Purchasing Program
The Massachusetts Small Business Purchasing Program (SBPP) was established by Executive Order No. 523 in recognition of the importance of Massachusetts small businesses and the impact and challenges they face in today’s economy. The purpose of the program, as stated in the Executive Order, is “to support the existence and growth of small businesses which meet the Program’s eligibility requirements by providing them with special consideration within the Commonwealth’s procurement process for goods and services required by state agencies.”
Have a question and don’t know who to call?
Starting a Business
|Step by Step Guide to Starting a Business||Learn more|
|Incorporate, register a LLC or name a business||Secretary of State, Division of Corporations||617-727-9640||Learn more|
|File a “Doing Business As (DBA)” Registration||Cities and Towns||Learn more|
|Small Business Support||Office of Small Business and Entrepreneurship||617-973-8543||Learn more|
|General Counseling||Mass Small Business Development Centers||413-545-6301||Learn more|
Growing a Business
|Business Expansion or Relocation||Mass Office of Business Development||617-973-8600||Learn more|
|Permitting||Mass Permit Regulatory Office||617-788-3610||Learn more|
|Professional Licensure||Division of Professional Licensure||617-727-3074|
Consumer line: 617-727-7406
|International Services||Mass Office of International Trade and Investment||617-830-5400||Learn more|
|Exporting Support||Massachusetts Export Center||617-973-8664||Learn more|
|Doing Business with the Government||Procurement Technical Assistance Center||617-720-3300||Learn more|
|Certification to do Business|
with the Commonwealth
|Supplier Diversity Office||617-502-8831||Learn more|
|State Purchasing||Operational Services Division||617-720-3300||Learn more|
Employer Obligations and Support
|Hiring and Managing Employees||Learn more|
|General Support for Employers||Labor and Workforce Development||617-626-7122||Learn more|
|Unemployment Assistance||Department of Unemployment Assistance||617-626-6560||Learn more|
|Career Services||Department of Career Services||617-626-5300||Learn more|
|Labor Standards||Department of Labor Standards||617-626-6975||Learn more|
|Workers' Compensation||Department of Industrial Accidents||617-727-4900|
|Attorney General, Fair Labor||Attorney General’s Fair Labor Division||617-727-3465||Learn more|
|Employee Rapid Response||Division of Career Services||617-626-5703|
|General Business Tax Overview||Learn more|
|State Taxes||Department of Revenue||617-887-MDOR||Learn more|
|Federal Taxes||Federal Internal Revenue Service (IRS)||1-800-829-1040||Learn more|
Other Business Related Agencies
|Economic Development||Executive Office of Housing and Economic Development||617-788-3600||Learn more|
|Attorney General's Office||Attorney General's Office||617-727-2200||Learn more|
|Attorney General, Business||Attorney General's Business Technology and Economic Development Divisionfirstname.lastname@example.org||Learn more|
I still don’t know what I need….
|General Business Inquiries||Biz Team Line||1-877-249-8326||Learn more|
Regional Support - For more specialized and targeted support, please contact the Massachusetts Office of Business Development and the Massachusetts Small Business Development Center Regional Directors for the region in which you are interested.
|Central/North Central||Mass Office of Business Development||617-973-8600||Learn more|
|Small Business, Central Regional Office|
John Rainey, Regional Director
Clark University, Worcester, MA
|Greater Boston||Mass Office of Business Development||Learn more|
|Small Business, Boston Regional Office|
Mark Allio, Regional Director
University of Massachusetts, Boston
|Mass Office of Business Development|
Peter Milano, Senior Regional Director
|Small Business, Northeast Regional Office|
Margaret Somer, Regional Director
Salem State University, Salem, MA
|Mass Office of Business Development||617-973-8600||Learn more|
|Pioneer Valley & Berkshires||Mass Office of Business Development||617-973-8600|
|Small Business, Western Regional Office|
Dianne Fuller Doherty, Regional Director
|Small Business, Berkshire Regional Office|
Keith Girouard, Regional Director
Southeast, Cape & Islands
|Mass Office of Business Development||617-973-8600|
|Small Business, Southeast Regional Office|
Melinda Ailes, Regional Director
Fall River, MA
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