How to Get Help
For more information, contact the Division of Housing Stabilization at 617-573-1370
or toll free at 877-418-3308, TTY 617-573-1140.
Effective February 18, 2013, the new Federal Poverty Guidelines (FPG) issued pursuant to Federal Register (Vol. 78, No. 16, January 24, 2013, pp. 5182-5183) will be used to determine eligibility for Emergency Assistance (EA). The EA eligibility for applicants and recipients is 115 % of the Federal Poverty Guideline. This change has been programmed into ASIST. Attached is a link to our Housing Stabilization Notice 2013-01 with the EA eligibility standard chart to use when determining eligibility .
The Division of Housing Stabilization (DHS), is charged with the mission of preventing homelessness, sheltering those for whom homelessness is unavoidable, and rapidly re-housing the homeless in stable, permanent housing. DHS's work is guided by the Massachusetts Commission to End Homelessness' Plan to End Homelessness and the Patrick-Murray Administration's Interagency Council on Housing and Homelessness.
The Emergency Assistance program (EA) has moved from the Department of Transitional Assistance (DTA) to DHCD. DHCD-employed EA workers in the field will now be a part of DHS and will respond to a family or individuals that walk into one of the 22 DTA offices seeking housing assistance.
The Division of Housing Stabilization also oversees the Regional Networks created under the auspices of the Interagency Council on Housing and Homelessness (ICHH). With EA and oversight of the Networks consolidated into one department, DHCD is leading the way with a new level of coordination between the Commonwealth's shelter agencies and key partners in cities and towns around the Commonwealth. This coordination will serve as a national model and aim to address the problem of homelessness by connecting families to the right resources at the right time.
Emergency Assistance (EA) Family Shelter Information
Facts and Figures
- Emergency Assistance Placement Data - updated frequently, please refresh your browser
- Recent Shelter Provider Awards
- Homeless Caseload Data (FY 2011 thru Present)
- Emergency Assistance Monthly Report
- Uniform Shelter Program Rules with Forms and Summary file size 3MB (English)
- Uniform Shelter Program Rules with Forms and Summary file size 3MB (Spanish)
Emergency Assistance Regulation
Housing Stabilization Governing Statute
Quarterly EA Legislative Report
- FY2015 Q1 EA Report file size 2MB
- FY2014 Q4 EA Report
- FY2014 Q3 EA Report
- FY2014 Q2 EA Report
- FY2014 Q1 EA Report
- FY2013 Q4 EA Report
- FY2013 Q3 EA Report
- FY2013 Q2 EA Report
- FY2013 Q1 EA Report