Community Health Equity Initiative Resource List

The CHEI Topic and Community Resource List helps connect you with things like food and economic assistance, mental health and substance use services, and parenting resources.

Table of Contents

Translated Resources

General Resources

  • To search for local resources and services related to health and social service needs visit: Network of Care Massachusetts 

  • To get connected with resources and services in Western Massachusetts, visit 413 Cares

Children and Youth with Special Health Needs 

COVID-19  

Criminal Legal System  

Disabilities 

Employment 

Extreme Heat Safety

Food and Cash Assistance 

Healthcare Access 

  • To renew your MassHealth coverage or find out if you are eligible for MassHealth visit: MassHealth Eligibility Redeterminations (mass.gov) or call 800-841-2900 (TDD/TTY: 711). 

  • For support around getting health insurance, healthcare or medicine call the Health Care for All Helpline at (800) 272-4232 or fill out a form here: How to Get Covered    

Housing Assistance 

  • To apply for shelter services, call the Emergency Housing Assistance Program at (866) 584-0653. Available 8am – 5pm, Monday – Friday, translation available.  

  • Information about the Emergency Housing Assistance Program and local housing resources: Emergency Housing Assistance 

  • Information on how to get housing assistance, including rental assistance and public housing: Emergency and long-term housing assistance for MA residents

  • To get help and support for unhoused youth or youth thinking about running away, call the National Runaway Safeline at (800) 786-2929 or text SAFE and your current location (address, city, state) to 44357(4HELP).  Available 24 hours, 7 days a week.   

Immigrants and Refugees 

Internet Access  

  • To find out if you are eligible and apply for a discount on internet service from the Federal Communications Commission, visit: Affordable Connectivity Program or call the Federal ACP Support Center at (877) 384-2575. 

LGBTQIA+ Resources  

  • LGBTQIA+ wellness resources, including those specific to LGBTQIA+ youth: Massachusetts Commission on LGBTQ Youth.  

  • To connect with community support and resources for trans or questioning people call Trans Lifeline at (877) 565-8860 or visit Trans Lifeline   

  • Local resources available for LGBTQIA+ older adults, including the Fenway Health LGBTQIA+ Aging Project: LGBTQIA+ Aging Project  

Mental Health 

  • To get confidential support for people in distress, prevention and crisis resources call the Suicide & Crisis Lifeline at 988 or visit 988 Suicide & Crisis Lifeline  

  • To get contact information for the closest Mobile Crisis Intervention (MCI) team to support someone experiencing a mental health or substance use crisis call (877) 382-1609. Available 24 hours, 7 days a week. MCI services are available to those covered by MassHealth, Medicare and some other insurance plans, and those who are uninsured.  

  • To get connected with mental health and substance use services call or text the Behavioral Health Help Line at (833) 773-2445 or start a chat at masshelpline.com/chat. Available 24 hours, 7 days a week. 

  • To get information about mental health and substance use service options and find a local provider visit: Massachusetts Behavioral Health Access (MABHA)   

  • Education, support and trainings for people impacted by mental health conditions and their families: National Alliance on Mental Illness Massachusetts (NAMI)  

Older Adults 

  • Resources for older adults and their caregivers to live and thrive in the community of their choice: Executive Office of Elder Affairs (EOEA) (mass.gov) 

  • To connect to a local elder service agency, call the Executive Office of Elder Affairs at (617) 727-7750 or 800-243-4636. Available 9am – 5pm, Monday – Friday. 

Parenting & Families 

Pregnancy & Postpartum Support  

  • Perinatal mental health resources for women and families, including postpartum depression:  Postpartum Depression (mass.gov) 

  • For confidential support before, during and after pregnancy call the National Maternal Mental Health Hotline at 1-833-852-6262. Available 24 hours, 7 days a week in English and Spanish. 

  • To find local support for families around pregnancy and infant loss visit  Share Pregnancy & Infant Loss Support 

Reporting Abuse or Human Trafficking

To report harm of an individual in the below groups, use the link or phone number provided.  

Sexual and/or Domestic Violence 

  • To get information, support or assistance around unwanted sexual experiences or violence or abuse in a romantic or sexual relationship call SafeLink at (877) 785-2020 or access SafeLink live chat at Case Myrna Chat Line. TTY: (877) 521-2601. For Spanish, call (800) 930-9252.  

  • To get support or assistance for unwanted sexual experiences, call the Sexual Assault Crisis Hotline at (800) 656-4673 or visit RAINN for the online chat option. 

  • To get support or help because of violence or abuse in a romantic or sexual relationship, call Domestic Violence Hotline at (800) 799-7233 or visit https://www.thehotline.org/help for the online chat option. 

  • To get support or help for young people (ages 13-26) around romantic or sexual relationships, call Love is Respect at (8660 331-9474 (TTY: 866-331-8453), text: loveis to 22522, or use the chat online: Love is Respect 

  • If you are concerned about how you (or someone in your life) are treating other people, including the person you are dating, seeing, or married to, call A Call for Change Helpline at (877) 898-3411, email help@acallforchangehelpline.org or visit A Call for Change Helpline to learn more about being a safe partner. The helpline is confidential and available from 10am to 10pm, 365 days a year. Language translation available. 

  • For confidential support, guidance, or more information about addressing sexually worrisome behavior in yourself or someone you care about, contact Stop It NOW Helpline at Stop it Now! or call 1-888-773-8368. Available 12pm to 6pm, Monday through Friday. 

Substance Use 

  • To access resources and support for people using substances, in recovery, and their loved ones visit The Massachusetts Substance Use Helpline or call the Massachusetts Substance Use Helpline at (800) 327-5050. Available 24 hours a day, 7 days a week. 

  • To access resources and support for people who are using tobacco and want to quit visit  Make Smoking History or call the Smokers' Helpline at 1-800-784-8669 

  • To access resources and support of youth who are using tobacco and want to quit visit My Life My Quit or text “Start My Quit” to 36072 

  • To find a local Peer Recovery Support Center that offers education, social events and wellness groups visit: Peer Recovery Support Centers (mass.gov) 

Transportation

Veterans  

Youth and Young Adults 

  • Support and resources for youth and young adults with lived experience in various systems including mental health, legal system, and education: Youth Move Massachusetts  

  • Information on a statewide movement of youth fighting tobacco: The 84 

  • To find local support around the loss of a parent or caregiver visit: National Alliance for Children's Grief 

  • Information on sexual and reproductive health, including puberty, healthy relationship, STDs, and birth control: Planned Parenthood for Teens or Amaze 

  • To get help and support for unhoused youth or youth thinking about running away, call the National Runaway Safeline at (800) 786-2929 or text SAFE and your current location (address, city, state) to 44357(4HELP).  Available 24 hours, 7 days a week.   

  • LGBTQIA+ wellness resources, including those specific to LGBTQIA+ youth: Massachusetts Commission on LGBTQ Youth.  

  • To get support or help for young people (ages 13-26) around romantic or sexual relationships, call Love is Respect at 866-331-9474 (TTY: 866-331-8453), text: loveis to 22522, or use the chat online: Love is Respect 

  • To access resources and support of youth who are using tobacco and want to quit visit My Life My Quit or text “Start My Quit” to 36072 

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