About the Office of the Inspector General (OIG)
Since its creation as the nation’s first state-level inspector general’s office, the Massachusetts OIG has been at the forefront of promoting effective government and the responsible use of public money and property. The OIG is an independent agency charged with preventing and detecting fraud, waste and abuse in the use of public funds and public property. By statute, the Inspector General (IG) has broad authority to oversee the use of state, local and federal funds by state and local governments, as well as by those who receive government funds or use public property. This includes state agencies, counties, cities, towns, quasi-governmental authorities and districts, as well as individuals, corporations and not-for-profit organizations that do business with the government.
The Office is led by the Inspector General of the Commonwealth, who is appointed by the Governor, Attorney General and Auditor “…solely on the basis of integrity and demonstrated ability in accounting, auditing, financial analysis, law, management analysis, public administration, investigation or criminal justice administration.” M.G.L. c. 12A, § 2.
The OIG is organized into three bureaus: Specialty & General Government, Legal & Compliance, and Operations, Training & Publications. Each bureau contains divisions that focus on specific agencies, issues or functions. Together the bureaus work to prevent and detect waste, fraud and abuse of public resources in the Commonwealth. Additional information about the office may be found on the Office's welcome page.
The OIG enabling statute is Chapter 12A of the Massachusetts General Laws (Chapter 12A).
The Specialty & General Government Bureau
The Specialty & General Government Bureau is managed by the Deputy Inspector General. This bureau safeguards public assets through oversight of specific agencies (both statutory and OIG-created divisions), special government funding (like pandemic relief), and more broadly, procurement, state and local government.
The Bureau of Program Integrity Division (BPI)
The Office’s Bureau of Program Integrity (BPI) monitors and oversees the quality, efficiency, and integrity of programs of the Commonwealth’s Executive Office of Health and Human Services (EOHHS). BPI works to improve EOHHS agencies and programs through reviews, investigations, and other activities. BPI’s oversight activities are varied, and the work involves identifying issues and making recommendations to improve the delivery of those programs and services while protecting public funds.
To carry out its oversight work, BPI reviews and evaluates the policies, procedures, operations, systems, and data reports. In addition, BPI conducts investigations into complaints about the quality of EOHHS services as well as wrongdoing by individuals and vendors. BPI receives complaints from concerned people and whistleblowers by phone, email and the OIG’s fraud hotline. With each investigation, BPI looks not only at possible wrongdoing but goes further to identify root causes of systemic problems and make recommendations for lasting and meaningful improvements.
The dynamic BPI team includes a division director, deputy director, legal counsel, investigators, and analysts. The BPI team works closely together on each review and investigation and often collaborates with the OIG Data Analytics Division. The team’s significant deliverables include reports, letters, and individual and team presentations to EOHHS, its agencies, and the public.
Senior Policy Analyst: Position Overview
The BPI Senior Policy Analyst will use their skills and knowledge to lead reviews and investigations and will work directly with leadership teams at EOHHS and its agencies to improve the management and quality of programs and delivery of services. The Senior Policy Analyst will develop investigative plans, lead interviews, analyze information and data, form conclusions and recommendations, and draft reports and letters that have meaningful impact for the people served by EOHHS programs. As a senior member of the team, the Senior Policy Analyst will review team members’ work products and analyses and will provide guidance and coaching to other members of the team.
The position is full time/exempt.
Responsibilities
Responsibilities include but are not limited to:
- Developing and proposing ideas for projects, reviews and investigations involving EOHHS agencies and programs and their delivery of services.
- Planning and leading projects, reviews and investigations, in collaboration with the BPI team, the Data Analytics Division, and other OIG colleagues.
- Evaluating information and data in collaboration with the BPI team and the OIG’s Data Analytics Division.
- Writing timely, clear, and accurate reports and summaries of projects, reviews, and investigations.
- Creating presentations making recommendations to improve EOHHS agencies and programs.
- Meeting with senior management teams at EOHHS and its agencies to discuss issues and help implement recommendations.
Key Abilities, Skills, and Experience
- 6-8 years of experience in related areas, such as policy analysis, budget analysis, data analysis, program evaluation, or public administration.
- Strong time management skills with the ability to manage multiple projects and meet deadlines.
- Excellent analytical skills with the ability to use an evidence-based approach to analyze reported issues and make recommendations.
- Ability to use Excel or other data tools to read and analyze data.
- Excellent research, writing, editing and verbal skills, including the ability to communicate complex information in a clear and concise manner.
- Ability to keep meticulous and consistent documentation of projects, reviews, and investigations.
- Strong interpersonal skills to build internal and external relationships
Preferred Abilities, Skills, and Experience
- Relevant graduate or advanced undergraduate coursework, including law; public administration; public policy; public health; social work; or a business-related field such as compliance or nonprofit management.
- Knowledge of EOHHS health and human services agencies and programs at the federal, state, or municipal level.
- Work experience in the field of health and human services.
- Excellent and demonstrated proficiency in MS Office 365.
- Bilingual abilities.
Salary Range
$75,000 to $85,000
Hybrid Work Schedule
The Office of the Inspector General offers a hybrid work schedule. Under this policy, employees may request one of the following weekly hybrid schedules: 1) four days telework and one day onsite; 2) three days telework and two days onsite; 3) two days telework and three days onsite; or 4) one day telework and four days onsite.
The onsite location is at OIG’s Boston office and employees may work remotely the remainder of the time at a location approved by their supervisor, so long as they comply with the requirements of the Hybrid Work policy. Employees will be assigned to their onsite workspace based on their approved schedule. The approved telework location must be located within Massachusetts or within an approximately two-hour driving or train commute distance. OIG does not reimburse employees to travel to the office. In addition, the successful candidate may be required to work primarily on site in Boston during the initial training and orientation period and/or for certain positions a primarily on-site role may be necessary.
Benefits
We value our employees and offer benefits that support their lives and well-being, while promoting an environment focused on inclusion, flexibility, professional growth, trust and respect. The Office therefore is pleased to offer a comprehensive benefits package for its employees. The specific components and eligibility may vary based upon position, hours worked per week and other variables. Consequently, specific benefits for this position may be discussed as part of the interview and offer process.
The overall benefits available include paid vacation; sick and personal leave time; health, dental and vision insurance through the Commonwealth’s Group Insurance Commission; and optional pre-tax health savings account plans. To view the details of the various plans and the cost split between employer and employee, go to the Group Insurance Commission website.
Employees also participate in the Commonwealth’s state retirement plan, which may become a defined benefit plan for those who both vest and subsequently retire from state service. For more information, visit the Massachusetts State Retirement Board website.
In addition, the Office provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs.
This position may be eligible for the federal Public Service Loan Forgiveness (PSLF) program administered by the federal government.
How to Apply
Submit cover letter and resume via email by May 24, 2024 to:
Sarah Hoover, Director of Human Resources & Recruitment
Office of the Inspector General
IGO-employment@mass.gov
Diversity and Inclusion Statement
Diversity Officer: Sarah Hoover
The Office of the Inspector General is an Equal Opportunity Employer committed to creating and supporting a diverse and inclusive work and educational community that is free of all forms of discrimination. The Office does not tolerate discrimination or harassment on the basis of age, color, disability, gender identity, genetic information, national origin, parental status, political affiliation, race, religion, sex, sexual orientation or veteran status.
The Office promotes access, inclusion and diversity for all staff, believing that these qualities are foundational components of an outstanding working environment and in keeping with its mission. The Office actively seeks to increase the diversity of its workforce and is interested in candidates whose experience and qualifications support an ongoing commitment to this core quality.
Contact for Senior Policy Analyst, Bureau of Program Integrity - Office of the Inspector General
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| Date published: | April 24, 2024 |
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