To fulfill this function, MCDHH is mandated to:
- promulgate and coordinate public policy;
- deliver technical assistance and resources for other state agencies as needed;
- advocate;
- provide or ensure provision of direct specialized services including but not limited to case management, interpreter services, technology services including telecommunication and assistive listening devices, independent living services, information services, and such other services as it determines are needed;
- carry out public education;
- ensure the accessibility and quality of existing services and recommend new services as needed;
- make recommendations to the Governor.
Our Vision is a Commonwealth where universal access is the standard for ensuring that Deaf and hard of hearing people fully participate in all areas of life.
The Mission of MCDHH is to provide accessible communication, education and advocacy to consumers and private and public entities so that programs, services and opportunities throughout Massachusetts are fully accessible to persons who are Deaf and hard of hearing.
Priority Areas to reach our Vision
Effective Government
Facilitate effective public policy and operations that recognize and address the concerns of Deaf and hard of hearing consumers and employees.
Community Connected Services
Advocate and support access for Deaf and hard of hearing in the community.
Education
Ensure that Deaf and hard of hearing children receive a quality education based on national standards.
Workforce Development
Expand the pool of CART providers and qualified ASL proficient human service personnel in the Commonwealth.