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SafetyWorks Consultation

SafetyWorks Consultation is a no-cost and confidential resource for Massachusetts employers to protect workers and comply with OSHA standards.

SafetyWorks offers free, confidential consultations to help public- and private-sector employers, especially small and medium-sized businesses, identify hazards, improve safety practices, and prevent injuries with support from trained DLS professionals.

Department of Labor Standards (DLS) Consultants have conducted thousands of employer visits, identified and addressed tens of thousands of serious workplace hazards. These proactive efforts help prevent injuries, keep businesses running smoothly, and assist organizations maintain compliance with OSHA requirements.

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How to request a SafetyWorks Consultation

To request a free, confidential SafetyWorks visit in Massachusetts, fill out our request form. A supervisor, manager, or business owner must submit the request. Once we receive it, a member of the SafetyWorks team will contact you to schedule a visit at a time that works for you.

Schedule a consultation 

What to expect during a SafetyWorks Consultation

A trained workplace safety consultant will come to your workplace and help you:

  • Recognize safety hazards
  • Sample for air and noise exposures
  • Reduce or eliminate hazards
  • Develop or improve a safety program
  • Comply with OSHA regulations
  • Identify training needs

During the Visit

The consultation process follows three main steps:

  1. Opening Conference – We’ll start by reviewing the consultation process, explaining what to expect, and discussing your workplace goals.
  2. Walk-Through – Our consultant will tour your workplace to identify potential hazards, explain relevant OSHA standards, and recommend solutions to improve safety.
  3. Closing Conference – We’ll summarize the findings, review recommended solutions, and agree on timelines for addressing any hazards.

After the Visit

After the visit, you will receive a detailed written report outlining the findings, recommendations, and the timelines agreed upon during the consultation. Employers are responsible for correcting all serious or imminent hazards within the agreed timeframe. Once the corrections are completed, employers confirm their completion, and a follow-up visit may be scheduled if needed to ensure workplace safety improvements.

You can schedule a SafetyWorks Consultation either by phone or email:

Phone:

  • Private Sector Businesses: (508) 616-0461 ext. 2
  • Public Sector Employers: (508) 616-0461 ext. 1

Email:

Employer testimonials

“[The consultant] was very helpful and informative. He shared an abundance of knowledge.”

“The consultation program works great for keeping both facilities compliant.”

“This program facilitated testing of welding fumes, and fork truck exhaust that we would otherwise not have been able to execute given our companies small size.”

Contact

Online

For Private Sector Businesses Email DLS SafetyWorks Consultations at ma-oshaconsultation@mass.gov
For Public Sector Employers Email DLS SafetyWorks Consultations at safepublicworkplacemailbox@mass.gov

Phone

For Private Sector Businesses Call DLS SafetyWorks Consultations, For Private Sector Businesses at (508) 616-0461

Please select option 2

For Public Sector Employers Call DLS SafetyWorks Consultations, For Public Sector Employers at (508) 616-0461

Please select option 1

Fax

(978) 687-0013

Address

37 Shattuck Street, Lawrence, MA 01843, Wall Experiment Station, Lawrence, MA 01843
Directions 

SafetyWorks Consultations, which is jointly funded by the Massachusetts Department of Labor Standards and the U.S. Department of Labor, Occupational Safety and Health Administration (OSHA), is a confidential service in which your company’s name, and any other information you provide, including any unsafe or unhealthy working conditions found, will not be reported routinely to OSHA. The consultation service is completely separate from the federal OSHA inspection effort.

The SafetyWorks Consultation program consists of highly-trained safety and health (industrial hygiene) professionals with many years of experience. Consultants issue no citations or penalties for non-compliance. Your only obligation will be to agree to correct all serious safety and health hazards in a timely manner. OSHA will be notified only if identified serious hazards or imminent dangers are not corrected.

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