The Official Website of the Massachusetts Commission Against Discrimination (MCAD)

Hours & Locations

We ask that you arrive before 4 pm to allow sufficient time to file your complaint. To check walk-in hours for our Springfield and Worcester offices, please click on the office location below.


Hours: 8:45 am - 4:00 pm

Boston Office
(617) 994-6000
(617) 994-6024 (Fax)

Springfield Office
(413) 739-2145
(413) 784-1056 (Fax)

Worcester Office
Our new location
is now open
484 Main St., Rm. 320
Worcester, MA
(508) 453-9630

New Bedford Office
(508) 990-2390
(508) 990-4260 (Fax)



BOSTON – Tuesday, February 25, 2014 – Governor Deval Patrick today announced the appointment of Jamie R. Williamson as Chair of the Massachusetts Commission Against Discrimination (MCAD). Williamson has served as a Commissioner of MCAD since 2010.

Williamson was previously in charge of MCAD’s Springfield office, where she oversaw the administration, adjudication and education of civil rights matters for the Commonwealth of Massachusetts. Williamson replaces the previous Chair, Julian Tynes, who is now serving as the Director of Labor Relations for the Massachusetts Department of Transportation.

Prior to joining the MCAD, Williamson served as the Executive Director of the Massachusetts Fair Housing Center in Holyoke, a private non‐profit fair housing organization serving central and western Massachusetts. In 2005, Williamson was appointed by the Supreme Judicial Court of Massachusetts to serve on the Access to Justice Commission. This Commission was created by the Supreme Court to provide leadership, vision and coordination to the multitude of organizations and interests involved in assuring access to civil justice for families and individuals in the Commonwealth.

In 1995, Williamson became the first African‐American woman to serve on the Pittsfield City Council and the first African‐American to serve at‐large. Over the years she has served on the boards of a number of community and charitable organizations including the Red Cross, Berkshire Medical Center, the Rotary and the Norman Rockwell Museum. She is a graduate of Smith College in Northampton and currently resides in Springfield with her husband William Marley Jr.


Have you been discriminated against?
We can help!

The Massachusetts Commission Against Discrimination is the state's chief civil rights agency. The Commission works to eliminate discrimination on a variety of bases and areas, and strives to advance the civil rights of the people of the Commonwealth through law enforcement, outreach and training. For a complete list of protected classes in the Areas of Discrimination.

How does the MCAD process work?

Practical Guide to the Complaint Process at the MCAD

Understanding Investigative Conferences

A charge of discrimination must be filed in person at the Massachusetts Commission Against Discrimination (MCAD) offices. If you believe you have been discriminated against, you should come to the MCAD immediately to file a complaint. In all but a few exceptions, the MCAD cannot accept complaints based on incidents over 300 days old.



The Massachusetts Commission Against Discrimination (MCAD) provides training to the public, including:

  • Supervisors and Managers
  • Attorneys
  • Housing Providers
  • Community Groups
  • Employees
  • Human Resource Professionals
  • Realtors
  • Tenants and Home Buyers

MCAD workplace-based training for employees, supervisors, and managers is provided to employers. Training sessions range from two hours to four days, depending on the topics covered. All training programs include a number of interactive exercises, such as case studies, role plays, and quizzes.

More about Training