The Office of Consumer Affairs and Business Regulation cannot provide legal advice or legal opinions. If you have questions concerning the specific application or interpretation of the law, you should consult with an attorney.
MassRelay Customer Service is available 7 days a week, 24 hours per day, 365 days a year
Deaf and Hard of Hearing Users: 800-720-3480
Hearing Users: 800-720-3479
Walk-In and Hotline Hours
Monday - Friday
9 am to 4:30 pm
The Massachusetts Office of Consumer Affairs and Business Regulation can assist CONSUMERS who are Massachusetts residents or have conducted business with a Massachusetts-based company. If you are not a Massachusetts resident AND you have a complaint about an out-of-state business, please contact your local consumer affairs department or your state's Attorney General's Office for assistance.
Division of Banks
1000 Washington Street, 10th Floor
Department of Telecommunications and Cable
1000 Washington Street, Suite 820
Division of Insurance
Division of Professional Licensure
Division of Standards
One Ashburton Place, Room 1115
Your questions and comments are important to us and we will address them as quickly as possible.
We invite you to start by looking at the Most Popular Searches on our home page.
If you cannot find the answer to your question(s) on any of the pages referenced above, feel free to contact us. The fastest way to get your questions answered is to call us.