The Office of Consumer Affairs and Business Regulation cannot provide legal advice or legal opinions. If you have questions concerning the specific application or interpretation of the law, you should consult with an attorney.
MassRelay Customer Service is available 7 days a week, 24 hours per day, 365 days a year
Deaf and Hard of Hearing Users: 800-720-3480
Hearing Users: 800-720-3479
Walk-In and Hotline Hours
Monday - Friday
9 am to 4:30 pm
The Massachusetts Office of Consumer Affairs and Business Regulation can assist CONSUMERS who are Massachusetts residents or have conducted business with a Massachusetts-based company. If you are not a Massachusetts resident AND you have a complaint about an out-of-state business, please contact your local consumer affairs department or your state's Attorney General's Office for assistance.
1000 Washington Street, 10th Floor
1000 Washington Street, Suite 820
One Ashburton Place, Room 1115
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