In light of the current state of emergency and statewide travel ban due to the incoming blizzard and severe winter weather, Governor Baker announced a payment deadline extension for the Massachusetts Health Connector. The payment deadline for enrollees seeking coverage for February 1st is now extended until this Friday, January 30th. Due to the impending storm, Health Connector walk-in offices will be closed on Tuesday and the amount of staff available to answer at call centers will be substantially limited. Customers are still able to call 1-877-MA-ENROLL from 8:00 a.m. – 5:30 p.m. on Tuesday to speak with the limited staff available.
The Health Connector currently plans to resume regularly scheduled walk-in business hours on Wednesday, January 28th from 7:00 AM to 7:00 PM through Friday, January 30th, with call-in centers fully staffed. Read the press release for more details.