Apply for Unemployment

Apply for unemployment if you lost your job or your hours were reduced through no fault of your own. You can also apply if you were collecting unemployment income, then returned to work, but are now unemployed within the same year.

After you apply, the Department of Unemployment Assistance (DUA) determines your eligibility.


Two Ways to Apply for Unemployment

Request Weekly Benefits

To receive your weekly unemployment income benefits, you need to request benefits each week you are unemployed. 


Two Ways to Request Weekly Benefits 

Check Claim & Benefit Status

Check your claim status when you want to know the status of your unemployment application. The status indicates whether your application is pending, under review, ineligible, or approved. 

Check the status of your weekly benefit payment when you want to know whether your weekly benefit was paid, the date the benefit payment was paid, or the amount of the benefit payment.


Ways to Check Claim & Benefit Status

  • Use UI Online  (Unemployment Insurance Online)
    If you applied for unemployment using UI Online, log on to UI Online then select Monetary and Issue Summary.

    See also Help with UI Online
  • Call the Payment Status Line or TeleClaim
    Call the Payment Status Line or call the TeleClaim Center.
    Phone numbers
     

Update Your Information

Update your information when you want to ...


Log On To UI Online

  • Logging On
    Go to  UI Online (Unemployment Insurance Online). Then enter your Social Security number and password.
  • Logging On for First Time
    If you are logging on for the first time, go to UI Online (Unemployment Insurance Online). Enter your Social Security number then create and confirm your password.
  • Forgot Password
    If you forgot your password, go to UI Online (Unemployment Insurance Online) then enter your Social Security number. On the Password page, click Forgot Password.
  • Help Using UI Online
    Find information about using the UI Online application including:
    • Logging on
    • Creating, resetting passwords
    • Navigating UI Online

1099-G Statement

If you need a 1099-G statement, you can obtain it online through your UI account, or by phone. Find more detailed instructions for obtaining your 1099-G statement.

Questions & Support

  • Using UI Online
    Find information about the UI Online (Unemployment Insurance Online) application including:
    • Logging on
    • Creating, resetting passwords
    • Navigating UI Online
    • Filing a claim (Applying for unemployment)
    • Reopening a claim
    • Requesting benefits
    • Updating your information such as bank account and mailing address

Register Your Business & File Wages

The Department of Unemployment Assistance (DUA) requires all employers to register their business and file quarterly wage records using UI Online, the Unemployment Insurance online application. This requirement applies to employers who are subject to unemployment insurance as well as employers who are not. The information is used to determine whether your business is subject to paying unemployment insurance (UI) taxes.

  • File Wage & Employment Detail
    To file quarterly wage and employment detail, log on to UI Online (formerly called QUEST). Then provide the information as described in the Employer Guide for UI Online pdf format of Rev Emp UG.pdf
file size 7MB. The document provides instructions on how to use UI Online for wage and employment filing topics including::
    • About Employment and Wage Detail Reporting
    • Submit Employment and Wage Detail 
    • Navigating to Submit Employment and Wage Detail
    • View Employment and Wage Detail History
    • View Employment and Wage Detail Calculation History
    • View Submission History
    • Adjustments
    • Submit Employment and Wage Detail For Quarters Prior to 2010

Pay Unemployment Insurance Taxes

If your business is subject to pay unemployment insurance taxes, you can do so by ACH Debit, ACH Credit, or paper check. 

To pay unemployment insurance taxes, log on to UI Online (formerly called QUEST) then provide the information as described in Making a Payment pdf format of Emp_ug_035.pdf
. The document provides instructions on how to use UI Online for these payment activities:

    • Specify the payment method for your business
    • Make a payment using ACH Debit.
    • Download an application to make payments using ACH Credit.
    • Enter information for payment by paper check and receive a voucher to mail with your payment.
    • About Payment Information
    • Navigating to Payment Information
    • Payment Account Summary
    • Search Payments
    • Cancel Payment
    • About Deferrals
    • Request For 940 Certification
    • Request or View Payment Plan

See also Employer Responsibilities and Unemployment Insurance pdf format of The Employer’s Guide to Unemployment Insurance

Employer Responsibilities

The Department of Unemployment Assistance (DUA) requires all employers to register their business and file quarterly wage records using UI Online, the Unemployment Insurance online application. This requirement applies to employers who are subject to unemployment insurance as well as employers who are not. 

In addition, if your business is subject to unemployment insurance taxes, you use UI Online to 

    • Pay unemployment insurance (UI) taxes.
    • Respond to separation information requests.
    • View or protest benefit charges.
    • Update your account information.

See also Employer Responsibilities and Unemployment Insurance pdf format of The Employer’s Guide to Unemployment Insurance

Questions & Support

  • Ask a Question
    DUA provides online forms so you can ask questions about these UI Online topics:
  • Passwords
  • Account activation
  • Employer registration
  • Inbox and correspondence
  • To receive a response from DUA, select a form on the UI Online Access page, enter your information then submit the form.
    Select & Submit a Question