• Civil Service News & Updates

  • Examination Information

    Access Schedule of currently offered examinations, reading lists for public safety promotional examinations and exam forms information.
  • Current Eligible Lists

  • 2014 Promotional Exam Forms

  • Public Safety Certification Delegation Information

  • Overview of Civil Service

    Information on Civil Service law, selection, appointment, promotion and termination processes for prospective employees, current employees and appointing authorities.
  • Exam Forms & Notice to Appear Info

    Notice to Appear & Exam Form Information for Applicants Participating in Upcoming Scheduled Examinations.

    Note: Exam forms (such as education & experience instructions, worksheets and employment verification forms) are no longer mailed to applicants with their notice to appear and must be downloaded and printed by applicants from our website.

    Applicants should have these forms completed and bring them, along with supporting documents, to the exam. Read the exam announcement/poster for the on-line availability date of exam forms and which forms are applicable for your specific test.
  • Veteran & Active Duty Military Applicant Information

  • Appointing Authority Forms

    Forms for civil service personnel transactions. Forms for use by Appointing Authorities are listed in alphabetical order with form number information, if applicable, and a form description. Forms for the Public Safety Certification Delegation effective 9/1/2009 are available Public Safety Certification Delegation Forms area below. The majority of files are in rich-text format (RTF) which should open in your standard text editor. To download a form, find the link, right click on it and choose Save Target As or Save Page As to save it to your computer. If you need one of these files in a different format e-mail us at civilservice@massmail.state.ma.us with your alternate format request.
  • Guides & Publications

    Guides & Publications related to civil service laws, rules, procedures, transactions, exam orientation & preparation, public safety entry level employment.
  • How to Update Your Applicant Information


    To update your Applicant Information, please go to MaCS Job Opportunities page and select "*Update MaCS Account".

    The purpose of this application is to allow you to update contact information as well as Veteran status, EMT certification, and language fluency.  In addition, filling out this application will permit you access into the MaCS system to view the contact information you have listed in your Master Profile. 

    If you have lost your notice to appear, please call the Civil Service Unit at 617-878-9700.  We will look up your account information and resend your notice to your e-mail address.

    Please remember that it is the responsibility of the applicant to keep contact information up to date with our agency.

    In addition to updating your contact information, you also have the option of updating your ethnicity, gender and language fluency (other than English).  

    Women, minorities, veterans, and people with disabilities are encouraged to apply for our examinations.

  • Medical and Physical Fitness Standards

    Information on initial (at-hire) Medical and Physical Fitness Standards for municipal public safety personnel, medical examinations, Physical Abilities Test (PAT), Wellness at Work Program.
  • Multimedia - Civil Service

    The Human Resources Division has created a series of videos and powerpoint presentations to assist appointing authorities and candidates through some facets of the civil service process.
  • Contact Civil Service Unit

    Listings of Human Resources Division Civil Service Liaisons and the State Secretariat & Municipal accounts they serve.