The Massachusetts Trial Court is expanding walk-in Court Service Centers across Massachusetts.  Court Service Centers help people navigate the court system. Centers are open whenever the courts are open, and are available to all court users, with or without attorneys.

Court Service Centers are now open at five courthouses: Edward W. Brooke Courthouse in Boston, Franklin County Courthouse in Greenfield, Fenton Judicial Center in Lawrence, Springfield Hall of Justice and the Worcester Trial Court Complex.

 

What services are available?

Court Service Centers have computers with access to online resources that are available on a first-come first-served basis. Other services include:

  • one-on-one help filling out court forms; 
  • information about court rules, procedures and practices;
  • court documents and written instructions;
  • access to interpreter services;
  • assistance with legal research; and
  • contact information for community resources, legal assistance programs, and social service agencies.

 

What will it cost?

All of the services in the Court Service Center are free, but there may be other fees with your case, such as filing fees.

 

Are services provided in multiple languages?

Some forms and self-help materials are available in multiple languages. 

If you do not speak English well, you have the right to an interpreter at no cost to you. Ask court staff for an interpreter and one will be provided for you.

 

Can staff at the Centers give legal advice?

Court Service Center staff can give legal information, but not legal advice. Legal information includes answering questions about how the court works, and the different options available to you.

The staff cannot help decide what you should do, or predict what will happen in a case. Court staff may give information to all parties to a case, and cannot act as your attorney.