Hours & directions
  Contacts
  File review
  Regional profile
  Facilities, projects & sites of interest
  Cities & Towns in the Central Region

Hours & Directions

Effective November 17, 2014, the MassDEP Central Region Office is located at:
8 New Bond Street
Worcester, MA 01606

Main Phone: 508-792-7650
Service Center: 508-792-7683
Permit Assistance: 508-767-2734

Business hours

8:45 a.m. - 5:00 p.m. Monday through Friday, except state holidays .
See also CERO File Review Hours.

Directions

Directions to MassDEP Offices pdf format of MassDEP Office Directions
doc format of MassDEP Office Directions

From the North  

  • From I-190 S
  • At exit 2, take ramp right for S Frontage Rd toward Holden / Ararat St / Greendale
  • Turn left onto Ararat St
  • Bear right onto Brooks St
  • Turn right onto RT-12 / W Boylston St
  • Turn right onto New Bond St
  • Proceed 0.2 miles
  • 8 New Bond St, Worcester, MA 01606 is the red brick building on your right
  • Make a right after passing 8 New Bond – visitor parking and visitor entrance will be on your right

From the South  

  • From I-290 E
  • At exit 19, take ramp right for I-190 North toward Fitchburg / Holden
  • At exit 1, take ramp right for RT-12 toward W. Boylston St
  • Follow RT-12 for approximately 1 mile
  • Turn left onto New Bond St
  • Proceed 0.2 miles
  • 8 New Bond St, Worcester, MA 01606 is the red brick building on your right
  • Make a right after passing 8 New Bond - visitor parking and visitor entrance will be on your right

From the East

  • From I-290 W
  • At exit 19, take ramp right for I-190 North toward Fitchburg
  • At exit 1, take ramp right for RT-12 toward W. Boylston St
  • Follow RT-12 for approximately 1 mile
  • Turn left onto New Bond St
  • Proceed 0.2 miles
  • 8 New Bond St, Worcester, MA 01606 is the red brick building on your right
  • Make a right after passing 8 New Bond – visitor parking and visitor entrance will be on your right

Contacts 

General Phone & Email

     Main Phone: 508-792-7650
     Fax: 508-792-7621
     Service Center / Permit Assistance: 508-792-7683
     Report a spill or environmental crime

Employee Directories

     DEP Central Regional Office Employee Directories pdf format of DEP Central Regional Office Employee Directories
     Online Employee Lookup


File Review & Public Records Request 

The public may review the MassDEP Central Region's non-confidential files on Tuesdays and Thursdays (except state holidays ) from 9:00am-12:00pm. Please review the File Review Procedures below and then request an appointment either by:

File Review Procedures

Appointments are required. You may request up to 6 files (not sites - 3 file numbers constitutes 3 of the 6 files) during one appointment. The request should be organized and complete to ensure that the correct files are provided, so please research your site(s) before requesting an appointment.

Appointments are only established once you receive a confirmation from the Service Center. If the Service Center does not respond to your inquiry within a reasonable time, please re-submit your request.

Seats are limited and customers are served on a first come - first served basis.

Upon arrival, please read and fill out the form supplied to you by the Service Center and return it to the File Manager on duty before leaving.

During review, DO NOT unclip, remove staples, or take binders or folders apart.

Photo copies and faxes are available for 20 cents per 8" x 11" page. Fees vary for other size pages.

Only checks will be accepted and should be made payable to Commonwealth of Massachusetts. There is a $20 fee for returned checks.

Arrangements can be made to have files sent out to a copy service, which is recommended for any large documents. When there are several people requesting copies, DEP staff have priority for using DEP copy machines.

If you are unable to keep your appointed time, you must call and cancel your appointment by 12 noon the previous working day. A fee may be billed to your company for appointments which are not appropriately canceled.

NOTE: You can also download site lists from MassDEP's Website.

Local Assistance

Environmental Issues Handled by Local Officials
Environmental Issues Handled by Other Agencies


Regional Profile

This region, which spans from the Connecticut border to the New Hampshire line, encompasses all of Worcester county and includes some municipalities in western Middlesex and Norfolk counties. In all, there are 77 towns and cities with a total population of nearly 900,000.

Most communities in the Central Region grew up around mills, many of which have since given way to high tech companies and various support industries. The region still hosts a number of metal fabricating and plating firms, plastics manufacturers and remnants of the paper, shoe and furniture industries. A few large farms dot the landscape, but agriculture has slowly been replaced by residential and commercial development.

The major river basins (Blackstone, Nashua, Concord, Merrimack, Chicopee, French and Quinebaug, and Millers) as well as the Wachusett Reservoir and its watershed are among the chief natural features of the Central region.


 

Facilities, Projects & Sites of Interest

Manufacturing Facilities' Guide

Index of Selected Environmental Regulations for Manufacturing Facilities: A Guide for Massachusetts Businesses by Massachusetts Businesses pdf format of Index of Selected Environmental Regulations
file size 1MB doc format of Index of Selected Environmental Regulations

This index was originally compiled in 2001 by the Central Massachusetts Business Environmental Network (CMBEN) and the Office of Technical Assistance, with assistance from MassDEP. It was updated by MassDEP in February 2008 and identifies the key environmental regulatory thresholds that businesses need to be concerned about - across all of DEP's programs. The Index is intended for informational purposes only and is not a substitute for reading and complying with the full text of state and federal regulations. Please contact the respective local, state, and federal agencies for further information.

Projects & Sites of Interest in the Central Region

Fort Devens (closed in 1996)

Fort Devens is located 35 miles west of Boston in the towns of Ayer and Shirley in Middlesex County, and Lancaster and Harvard in Worcester County.


Cities & Towns in the Central Region

Acton
Ashburnham
Ashby
Auburn
Ayer
Barre
Bellingham
Berlin
Blackstone
Bolton
Boxborough
Boylston
Brookfield
Charlton
Clinton
Douglas
Dudley
Dunstable
East Brookfield
Fitchburg
Franklin
Gardner
Grafton
Groton
Harvard
Holden

Holliston
Hopedale
Hopkinton
Hubbardston
Hudson
Lancaster
Leicester
Leominster
Littleton
Lunenburg
Marlborough
Maynard
Medfield
Medway
Mendon
Milford
Millbury
Millis
Millville
New Braintree
Norfolk
Northborough
Northbridge
North Brookfield
Oakham
Oxford

Paxton
Pepperell
Phillipston
Princeton
Rutland
Shirley
Shrewsbury
Southborough
Southbridge
Spencer
Sterling
Stow
Sturbridge
Sutton
Templeton
Townsend
Upton
Uxbridge
Webster
Westborough
West Boylston
West Brookfield
Westminster
Winchendon
Worcester