Go to Mass.gov home.
  • State Offices & Courts
  • State A-Z Topics
  • State Forms

No Active Alerts

  • Skip to main content
  • Resize textA A
  •  
    Translation Disabled
The Official Website of the Executive Office of Elder Affairs
Executive Office of Elder Affairs

Main Menu

  • Housing
    Expand Housing
    • Assisted Living
      • Assisted Living Program Overview
      • Cost for the Assisted Living Program
      • Resident Informed Consent Form
      • more... of Assisted Living
    • Supportive Housing
      • Supportive Housing Initiative Program Overview
      • Program Administration/Service Delivery
      • Program Sites
    • Congregate Housing
      • Congregate Housing overview
      • Eligibility for Congregate Housing
      • Contractors and Sites for Congregate Housing
    • CCRC
      • CCRC Overview
      • Who Should Consider a CCRC?
      • CCRC General Services & Amenities
      • more... of Continuing Care Retirement Communities (CCRC)
    • Providers
      • For Assisted Living Service Providers
      • Program Instructions
      • For Affordable Assisted Living Developers

    Most Requested

    • SHINE
    • Prescription Advantage
    • Assisted Living
    • Protective Services Program
    • Housing
    • See All Most Requested
  • Health Care
    Expand Health Care
    • Prescription Advantage
      • Prescription Advantage Overview
      • About Prescription Advantage Benefits
      • Eligibility for Prescription Advantage
      • more... of Prescription Advantage
    • MassHealth
      • MassHealth Benefits
      • MassHealth Eligibility
      • Long Term Care MassHealth Exemptions
      • more... of MassHealth Information for Seniors
    • Long-Term Care in Home Services
      • Adult Foster Care Programs
      • Congregate AIDS Housing (TCM)
      • Community Based Care

    Most Requested

    • SHINE
    • Prescription Advantage
    • Assisted Living
    • Protective Services Program
    • Housing
    • See All Most Requested
  • Home Care
    Expand Home Care
    • Home Care
      • Services Offered
      • Eligibility for the Home Care Program
      • Payment Info
      • more... of Home Care
    • Instructions & Memo
      • EOEA PI-09-01: Financial Eligibility Guidelines
      • EOEA-IM-07-06 Outcome Based Contract

    Most Requested

    • SHINE
    • Prescription Advantage
    • Assisted Living
    • Protective Services Program
    • Housing
    • See All Most Requested
  • Meals & Nutrition
    Expand Meals & Nutrition
    • Meals and Nutrition
      • Elderly Nutrition Program Overview
      • Services Offered by Mass. Elderly Nutrition Prog.
      • Qualifications & Enrollment
      • more... of Meals and Nutrition

    Most Requested

    • SHINE
    • Prescription Advantage
    • Assisted Living
    • Protective Services Program
    • Housing
    • See All Most Requested
  • Caregiver Support
    Expand Caregiver Support
    • Caring for Elders
      • Tip Sheets
      • Glossary of Terms
      • Frequently Asked Questions
      • more... of Caring for Elders
    • Grandparents Raising Grandchildren
      • Grandparents Raising Grandchildren
      • Downloads
    • Care for the Caregiver
      • Overview
      • Tip Sheets
      • Glossary of Terms
      • more... of Care for the Caregiver
    • Web Resources
      • Web Resources for Caregiver Care
      • Web Resources for Caregivers of Elders
      • Web Resources for Employers

    Most Requested

    • SHINE
    • Prescription Advantage
    • Assisted Living
    • Protective Services Program
    • Housing
    • See All Most Requested
  • The current page belongs to the main category of Service Organizations
    Expand Service Organizations
    • Councils on Aging
      • Overview of Councils on Aging
      • Directory of COA Sites in Mass. rtf format of Directory of COA Sites in Mass. file size 1MB
    • Long-Term Care Ombudsman
      • Long-Term Care Ombudsman Overview
      • LTC Ombudsman Resident Rights pdf format of LTC Ombudsman Resident Rights
      • Contacting LTC Ombudsman pdf format of Contacting LTC Ombudsman
      • more... of Long-Term Care Ombudsman

    Most Requested

    • SHINE
    • Prescription Advantage
    • Assisted Living
    • Protective Services Program
    • Housing
    • See All Most Requested
  • Regulations & Statistics
    Expand Regulations & Statistics
    • Elder Population
      • Elderly 60+ Projections by Town and AAA xls format of Elderly 60+ Projections by Town and AAA
    • Housing / Assisted Living
      • 651 CMR 3.000 Home Care Program pdf format of 651 CMR 3.000 Home Care Program
      • Application for Assisted Living rtf format of Application for Assisted Living file size 2MB
      • Application for Assisted Living Re-Certification rtf format of Application for Assisted Living Re-Certification file size 2MB
      • more... of Housing / Assisted Living
    • Legal
      • Emergency Elder Abuse Regulation, 651 CMR 5.00 pdf format of Emergency Elder Abuse Regulation, 651 CMR 5.00
      • Adjudicatory Rules of Practice/Procedure doc format of Adjudicatory Rules of Practice/Procedure
      • 651 CMR 3.000 Home Care Program pdf format of 651 CMR 3.000 Home Care Program
      • more... of Legal
    • MassHealth
      • Administrative and Billing Regulations pdf format of Administrative and Billing Regulations
      • 130 CMR 404.000 Adult Day Health pdf format of 130 CMR 404.000 Adult Day Health
      • 130 CMR 435.000 pdf format of 130 CMR 435.000
      • more... of MassHealth
    • Prescription Drug
      • 651 CMR 15.000 Prescription Drug Insurance Plan

    Most Requested

    • SHINE
    • Prescription Advantage
    • Assisted Living
    • Protective Services Program
    • Housing
    • See All Most Requested
  • Civic Engagement
    Expand Civic Engagement
    • Help Getting a Job
      • One-Stop Career Centers
      • Resources
      • Vocational Training & Education Programs
      • more... of Help Getting a Job
    • Volunteer Service
      • Volunteer Opportunities
      • Engage in Civic Dialogues
      • Volunteer Management Practices
    • Lifelong Learning
      • General Education
      • Vocational Education Programs
      • Lifelong Learning Non-Credit Education Courses
      • more... of Lifelong Learning
    • Paying for Life's Necessities
      • Local & Regional Information Resources
      • Health Care
      • Home & Community-Based Care
      • more... of Paying for Life's Necessities
    • Transportation Planning
      • Human Service Transportation (HST)
      • Regional Transit Authorities (RTAs)
      • Massachusetts Bay Transportation Authority (MBTA)
      • more... of Transportation Planning

    Most Requested

    • SHINE
    • Prescription Advantage
    • Assisted Living
    • Protective Services Program
    • Housing
    • See All Most Requested

Breadcrumbs

  1. Home
  2. Service Organizations
  3. Long-Term Care Ombudsman

Long-Term Care Ombudsman

Topic Menu

  • Assessing Long-Term Care Facilities
  • Applying for Long-Term Care Facility

  • Long-Term Care Ombudsman Overview

    A Long Term Care Ombudsman is an advocate for residents living in long term care facilities. Ombudsmen offer a way for residents and their loved ones to voice their complaints and have their concerns addressed so that residents can live their lives with dignity and respect.

  • LTC Ombudsman Resident Rights pdf format of LTC Ombudsman Resident Rights

  • Contacting LTC Ombudsman pdf format of Contacting LTC Ombudsman

  • Choosing a Long-Term Care Facility

  • Assessing Long-Term Care Facilities

  • Applying for Long-Term Care Facility

  • Long-Term Care Ombudsman Related Links

© 2013 Commonwealth of Massachusetts.
Mass.Gov® is a registered service mark of the Commonwealth of Massachusetts.

  • Elder Affairs Accessibility Policy
  • Feedback Form
  • Privacy Policy
  • About Us
  • Elder Affairs Help