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Mission Statement
To improve the health outcomes of our diverse members, their families and their communities, by providing access to integrated health care services that sustainably promote health, well-being, independence, and quality of life.
Important Notice: Pricing and Health Safety Net Regulations
Information about National Health Care Reform (Affordable Care Act)
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New! Manage Your MassHealth and Other Health Assistance Benefits with My Account Page!
Is your household currently getting MassHealth, Commonwealth Care, Health Safety Net, Children's Medical Security Plan, and/or Healthy Start benefits? A new online tool called 'My Account Page' now lets your Head of Household (the person who signed the application for benefits) see and update information about the benefits your household currently gets without having to call MassHealth!
Interested? Learn more about My Account Page
Go to My Account Page
See and download the My Account Page flyer (PDF)
Important. Please Read MMIS Notices - by Function
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Medicaid Management Information System (MMIS) and the Provider Online Service Center (POSC)
The POSC opened on May 26, 2009. It offers a Web-based environment that automates functions such as member eligibility verification, claim submission and status, claims processing, prior authorization, referrals, preadmission screening, online remittance advices, and reports. -
24/7 Self-Service Telephone Access for MassHealth Applicants and Members
MassHealth, Commonwealth Care and Health Safety Net applicants and members can now hear details about their application or case over the phone 24 hours a day, seven days a week. They can use this new feature to find information such as case status (approved, closed, etc.), key eligibility dates (i.e., next review date) and items still needed by MassHealth to process their case. Overview of MassHealth Services
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MassHealth and State Health Care Reform
Information on how the Health Care Reform legislation/1115 Demonstration Waiver Amendment will affect MassHealth members and providers
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Apply for Low-Cost Health Care with MassHealth
MassHealth offers a broad range of health-care services by paying for part or all of a MassHealth member's health insurance, or paying medical providers for services given to MassHealth members. -
Information for MassHealth Providers
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Information for MassHealth Members
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Suspended or Excluded MassHealth Providers
The MassHealth program maintains a list of providers who have been suspended or excluded from participating in the MassHealth program. This list reflects suspensions or exclusions effective on or after March 23, 2010.
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MassHealth Regulations and Other Publications
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MassHealth Drug List
Information about the MassHealth Drug List and updates to the list. Sign up to receive e-mail notification of when updates to the MassHealth drug list are posted on the Web. -
MassHealth and HIPAA
Information on the Health Insurance Portability and Accountability Act (HIPAA) of 1996, and how it will affect MassHealth. Contact Us Information for MassHealth Applicants and Members
Contact Us Information for MassHealth Providers
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Contact Us Information for MassHealth Dental Providers
The Official Website of the Executive Office of Health and Human Services (EOHHS)
Topic Menu
Supplemental Content
Programs & Services
Key Resources
- MassHealth Member Customer Service Center 1-800-841-2900
TTY: 1-800-497-4648 - MassHealth Dental Customer Service Center 1-800-207-5019
TTY: 1-800-466-7566 - Disability Special Accommodations Ombudsman 1-617-847-3468
TTY: 1-617-847-3788 - MassHealth Provider Services 1-800-841-2900
- MassHealth Fraud Hotline 1-877-437-2830
Complementary Content
