• Welcome to the PSBO

    EOPSS established the PSBO to coordinate Commonwealth activities with the First Responder Network Authority (FirstNet).  Congress established FirstNet in 2012 to provide emergency responders with a nationwide, high-speed, wireless network dedicated to public safety.  This National Public Safety Broadband Network (NPSBN) will provide prioritized data communications to first responders during emergencies and reliable, secure access every day.  

Slideshow Featured Content

  • FirstNet by the Numbers Document Image

    FirstNet by the Numbers

    View a summary of FirstNet – by the numbers.

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  • FirstNet Overview: Why FirstNet? Image

    FirstNet Overview: Why FirstNet

    Read an overview of the FirstNet Network and find out why the data network is needed by public safety and first responders.

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  • FirstNet and Law Enforcement Image

    FirstNet and Law Enforcement

    Learn more about how law enforcement can benefit from the FirstNet Network.

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  • FirstNet and the Fire Service Image

    FirstNet and Fire Service

    Learn more about how fire services can benefit from the FirstNet Network.

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  • FirstNet and EMS Image

    FirstNet and EMS

    Learn more about how emergency medical services can benefit from the FirstNet Network.

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  • FirstNet and LMR

    FirstNet and LMR

    Learn how the FirstNet Network is planned to supplement your existing Land Mobile Radio (LMR) systems.

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  • FirstNet and Elected Officials Image

    FirstNet and Elected Officials

    Learn what the FirstNet Network can do for your city or town.

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  • PSBO FirstNet Fact Sheet Image

    PSBO FirstNet Fact Sheet

    Read a summary fact sheet about FirstNet and the National Public Safety Broadband Network.

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  • FirstNet Beginnings Image

    FirstNet Beginnings

    Read about how FirstNet came to be.

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Join the Conversation!

Visit blog.mass.gov to read the Massachusetts state government blogs, comment on posts, and subscribe to stay informed!

What’s Happening with FirstNet in Massachusetts?

This summer and fall have been a busy time for FirstNet activities in Massachusetts.  In addition to continuing outreach activities with groups like the Fire Chiefs Association of Massachusetts (FCAM), the PSBO has led data collection activities to respond to FirstNet's information requests from earlier this year.  This has included:

  • designing and issuing a comprehensive survey to public safety entities in the Commonwealth,
  • analyzing wireless 911 calls for service across the state, 
  • developing a proposed approach for the phased deployment of the NPSBN in Massachusetts,
  • and reviewing actual data usage trends by many police and fire departments.  

The results of these activities were submitted to FirstNet in September.  More

Massachusetts FirstNet Baseline Coverage Objectives Map

Coverage Objectives Search Image

FirstNet has provided a baseline map of where public safety coverage objectives are concentrated throughout the state.  This is based on locations of population, buildings, roads, public safety officials, and critical infrastructure.  To view the baseline coverage objectives across the state and in your community, use the Massachusetts FirstNet Baseline Coverage Objectives Map tool. 

FirstNet and NPSBN on the Web

  • Twitter icon


    Follow FirstNet on Twitter

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  • Blog Icon

    FirstNet Blog

    Read the FirstNet Blog

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  • YouTube logo

    FirstNet on YouTube

    Watch FirstNet on YouTube

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  • Firstnet documents and updates

    FirstNet Web Site

    Visit FirstNet.gov

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  • NTIA logo

    NTIA Updates

    FirstNet Documents at NTIA

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  • National Public Safety Broadband Outreach Kit

    Outreach Kit

    National Public Safety Broadband Outreach Kit

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  • PSBO frequently asked questions


    Frequently Asked Questions

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The History of FirstNet and the Public Safety Broadband Network

The First Responder Network Authority (FirstNet) was created by Congress in 2012 to establish a nationwide broadband network for public safety. The final recommendation of the 9/11 Commission, the network will connect police officers, firefighters and EMS providers like never before.  This video provides a short history of the NPSBN and the creation of FirstNet.  View more videos like this on our FirstNet Videos page.

Priority, Pre-emption, and Quality of Service Tutorial: LTE Basic Concepts

FirstNet and the Public Safety Communications Research (PSCR) have coordinated to develop a two-part video tutorial to explain some of the key concepts regarding priority, pre-emption, and quality of service for the nationwide public safety broadband network (NPSBN).  The first video focuses on the basic Long Term Evolution (LTE) concepts of these features. View more videos like this on our FirstNet Videos page.