Program Description

Known commonly as Fuel Assistance, the Low Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying a portion of winter heating bills.

Eligible Applicants

Homeowners and renters including households whose cost of heat is included in the rent can apply at the agency in their area. Click this link for an agency listing by town. Eligibility is based on household size and the gross annual income of every household member, 18 years of age or older. Household income cannot exceed 60% of estimated State Median Income (see chart below).

Eligible Activities and Funding Requirements

This program provides assistance through a fixed benefit amount for the cost of the primary source of heat with includes, but is not limited to:

  • Oil, Electricity, Natural gas, Propane, Kerosene, Wood, Coal

If eligible, discounts are automatically given on:

  • electric bills for investor owned electric utilities, gas bills for investor-owned gas utilities, telephone bills

Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to April 30th except when the cost of heating is included in the rent.

Funding Limits

The benefit levels are dependent on the funding allocated to Massachusetts by the US Department of Health and Human Services. Housing subsidies will also determine the specific benefit level.

Selection Criteria

There are a variety of factors that impact the eligibility of a household. Please contact the local fuel assistance agency for detailed information on criteria used for eligibility.

How to Apply

First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency.  Click this link for an agency listing by town.

FY2016 LIHEAP State Plan

FY2016 LIHEAP State Plan  pdf format of FY2016 LIHEAP State Plan

FY 2016 Income Eligibility and Benefit Levels Chart  pdf format of liheap income eligibility
(revised April 2016)

FY2015 LIHEAP State Plan

FY 15 LIHEAP State Plan pdf format of FY15 LIHEAP State Plan
file size 13MB

FY 2015 Income Eligibility and Initial Benefit Levels Chart pdf format of fy15liheap-incomeeligibilityandinitialbenefitlevels.pdf

FY 2016 LIHEAP Information

FY16 MOR Memos  docx format of FY16 MOR Memos

FY16 Vendor Information Sheets  docx format of FY16 Vendor Information Sheets

FY 2016 Program Forms  docx format of FY 2016 Program Forms

FY 2016 Vendor Agreement Templates  docx format of FY 2016 Vendor Agreement Templates

FY 2016 Client Appeal Forms docx format of appeal16formsenglish.doc

FY 2016 LIHEAP Standard Application Items and Authorizations pdf format of fy2016liheapapplication.pdf

FY 2016 LIHEAP Forms






Haitian Creole

French Creole


Margin Over Rack Prices - Vendor Information

FY 16 Margin Over Rack (MOR) Prices - current data updated frequently



For additional information about LIHEAP, Weatherization, or HEARTWAP, please call the HEATLINE at 1-800-632-8175.

For more information about other programs, please call 617-573-1400.