Program Description

Known commonly as Fuel Assistance, the Low Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying a portion of winter heating bills.

Eligible Applicants

Homeowners and renters including households whose cost of heat is included in the rent can apply at the agency in their area. Click this link for an agency listing by town. Eligibility is based on household size and the gross annual income of every household member, 18 years of age or older. Household income cannot exceed 60% of estimated State Median Income (see chart below).

Eligible Activities and Funding Requirements

This program provides assistance through a fixed benefit amount for the cost of the primary source of heat with includes, but is not limited to:

  • Oil, Electricity, Natural gas, Propane, Kerosene, Wood, Coal

If eligible, discounts are automatically given on:

  • electric bills for investor owned electric utilities, gas bills for investor-owned gas utilities, telephone bills

Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to April 30th except when the cost of heating is included in the rent.

Funding Limits

The benefit levels are dependent on the funding allocated to Massachusetts by the US Department of Health and Human Services. Housing subsidies will also determine the specific benefit level.

Selection Criteria

Household size
Gross annual income for all household members, 18 years or older
Selection criteria takes into account households with housing subsidies and those whose cost of heat is included in the rent.

How to Apply

First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency.  Click this link for an agency listing by town.


LIHEAP State Plans

FY 2014 Draft LIHEAP State Plan

FY 2014 LIHEAP State Plan pdf format of    fy14liheap-stateplan.pdf  file size 13MB


FY 2013 LIHEAP State Plan

FY2013 LIHEAP State Plan pdf format of    13-stateplan.pdf  file size 5MB

FY 2012 LIHEAP State Plan

State Plan pdf format of    001fy12liheapstateplan.pdf  file size 13MB


LIHEAP Information

FY 2014 LIHEAP Information

FY 2014 LIHEAP Income Eligibility and Benefit Level Chart pdf format of    chart-fy2014.pdf

FY2014 LIHEAP Forms docx format of    fy14liheapforms.docx

FY 2014 Income Calculation Worksheet doc format of    FY14incomecalculationworksheet.doc

FY 2014 Standardized LIHEAP Application and Authorization pdf format of    fy14liheap-standardizedapp.pdf   

FY 2014 LIHEAP Appeal Forms - English doc format of    fy2014liheapappealformenglish.doc

FY 2014 LIHEAP Appeal Forms - Spanish doc format of    fy2014liheapappealformspanish.doc


 

FY 2014 LIHEAP Translated Forms

Back of the Application FY14 Chinese docx format of    fy2014liheapforms-traditionalchinese-back.docx
MOR Memo Chinese Chinese docx format of    fy2014mormemo-traditionalchinese.docx
FY14 LIHEAP Forms Chinese doc format of    fy2014liheapforms-traditionalchinese.doc

Back of the Application FY14 French Creole docx format of    fy2014liheapforms-frenchcreole-back.docx
MOR Memo French Creole docx format of    fy2014mormemo-frenchcreole.docx
FY14 LIHEAP Forms French Creole docx format of    fy2014liheapforms-frenchcreole.docx

Back of the Application FY14 Hatian Creole doc format of    fy2014liheapforms-hatiancreole-back.doc
MOR Memo Hatian Creole docx format of    fy2014mormemo-haitiancreole.docx
FY14 LIHEAP Forms Hatian Creole doc format of    fy2014liheapforms-haitiancreole.doc

Back of the Application FY14 Khmer doc format of    fy2014liheapforms-khmer-back.doc
MOR Memo Khmer docx format of    fy2014mormemo-khmer.docx
FY14 LIHEAP Forms Khmer doc format of    fy2014liheapforms-khmer.doc

Back of the Application FY14 Khmer pdf format of    fy2014liheapforms-khmer-back.pdf
MOR Memo Khmer pdf format of    fy2014mormemo-khmer.pdf
FY14 LIHEAP Forms Khmer pdf format of    fy2014liheapforms-khmer.pdf

Back of the Application FY14 Portuguese docx format of    fy2014liheapforms-portuguese-back.docx
MOR Memo Portuguese docx format of    fy2014mormemo-portuguese.docx
FY 14 LIHEAP Forms Portuguese docx format of    fy2014liheapforms-portuguese.docx

Back of the Application FY14 Russian doc format of    fy2014liheapforms-russian-back.doc
MOR Memo Russian docx format of    fy2014mormemo-russian.docx
FY14 LIHEAP Forms Russian docx format of    fy2014liheapforms-russian.docx

Back of the Application FY14 Spanish docx format of    fy2014liheapforms-spanish-back.docx
MOR Memo Spanish docx format of    fy2014mormemo-spanish.docx
FY14 LIHEAP Forms Spanish doc format of    fy2014liheapforms-spanish.doc

Back of the Application FY14 Vietnamese docx format of    fy2014liheapforms-vietnamese-back.docx
MOR Memo Vietnamese docx format of    fy2014mormemo-vietnamese.docx
FY14 LIHEAP Forms Vietnamese docx format of    fy2014liheapforms-vietnamese.docx

 

FY 2013 LIHEAP Information

FY 2013 LIHEAP Income Eligibility and Benefit Level Chart pdf format of    FY 2013 LIHEAP Benefit Levels

FY 2013 LIHEAP Data Collection Documents

FY 2013 Deliverable Fuel Data Collection doc format of    fy2013deliverablefueldatacollection.doc

FY 2013 Utility Fuel Data Collection doc format of    fy2013utilityfueldatacollection.doc

FY 2013 Consumption Data Request Format xls format of    fy2013consumptiondatarequestformat.xls

FY 2013 Deliverable Fuel Data Collection Letter doc format of    fy2013deliverablefueldatacollectionletter.doc

FY 2013 Utility Company Data Collection Letter doc format of    fy2013utilitycompanydatacollectionletter.doc

 

FY 2012 LIHEAP Information

FY 2012 LIHEAP Vendor Agreements docx format of    fy2012vendoragreements.docx

FY 2012 LIHEAP Households Served (display) pdf format of    FY 2012 LIHEAP Households Served

FY 2012 Preliminary Household Report pdf format of    fy12preliminaryhousehold.pdf


Margin Over Rack Prices - Vendor Information

FY 14 Margin Over Rack (MOR) Prices - updated frequently

FY 2013 Margin Over Rack (MOR) Prices pdf format of    fy13morchart.pdf

FY 12 Margin Over Rack (MOR) Prices pdf format of    fy12morchart.pdf


Reports

FY 2012 LIHEAP Annual Report docx format of    fy2012vendoragreements.docx

FY2011 LIHEAP Legislative Report pdf format of    FY 2011 LIHEAP Legislative Report

FY2011 LIHEAP Households Served (map representation) pdf format of    FY 2011 LIHEAP Households Served

FY 2009 LIHEAP Legislative Report pdf format of    fy09liheaplegrpt.pdf

Residential Energy Assistance Challenge (REACH) Evaluation Report pdf format of    reach-report.pdf

LIHEAP Budget Summary xls format of    budsup.xls

Fiscal Reporting Forms doc format of    fiscalforms.doc


Training, Presentations, Technical Assistance

Fraud, Waste and Abuse presentation conducted on 9/13/10 at the LIHEAP Training pdf format of    fraudwasteabuse.pdf  file size 1MB

FY 2009 LIHEAP Training Conference Presentation pdf format of    fy09liheappresentation.pdf

Winter Fire Safety Presentation pdf format of    winterfiresafety.pdf

Heat and Eat (HEAT) Fuel Assistant Program pdf format of    heateat.pdf

MA Dept. of Energy Resources, Winter Heating Tips


Contact

For additional information about LIHEAP, Weatherization, or HEARTWAP, please call the HEATLINE at 1-800-632-8175.

For more information about other programs, please call 617-573-1400.