Program Description
Known commonly as Fuel Assistance, the Low Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying a portion of winter heating bills.
Eligible Applicants
Homeowners and renters including households whose cost of heat is included in the rent can apply at the agency in their area. Click here for an agency listing by town. Eligibility is based on household size and the gross annual income of every household member, 18 years of age or older. Household income cannot exceed 60% of estimated State Median Income (see chart below).
Current News
FY 2012 Deliverable Fuel Data Collection
FY 2012 Utility Fuel Data Collection
FY 2012 Consumption Data Request Format
FY 2013 LIHEAP Income Eligibility Chart
FY 2013 Standardized LIHEAP Application Items and Authorization
Income Eligibility and Benefit Level Chart
Fy2012 LIHEAP State Plan
-
State Plan
file size 13MB
-
Program Integrity Supplement
-
State Plan Attachments
FY 2012 LIHEAP Vendor Agreements
FY 2012 LIHEAP Forms
file size 3MB
FY2012 LIHEAP Forms (Spanish Translation)
FY2012 LIHEAP Forms (Portuguese Translation)
FY2012 LIHEAP Forms (Chinese Translation)
FY 2012 LIHEAP Forms (French Creole Translation)
FY2012 LIHEAP Forms (Haitian Creole Translation)
FY2012 LIHEAP Forms (Russian Translation)
FY2012 LIHEAP Forms (Vietnamese Translation)
FY2012 LIHEAP Forms (Cambodian Translation)
FY 2012 LIHEAP Training Conference
FY 2011 LIHEAP Information
FY2011 State Plan
file size 5MB
FY2011 LIHEAP (Spanish Translation)
FY2011 LIHEAP Forms (Vietnamese Translation)
FY2011 LIHEAP Forms (Portuguese Translation)
FY2011 LIHEAP Forms (Chinese Traditional Translation)
FY 2011 Standardized LIHEAP Application
FY 2011 LIHEAP Income Calculation Worksheet
FY 2011 LIHEAP Income Eligibility and Benefit Level Chart
Fraud, Waste and Abuse presentation conducted on 9/13/10 at the LIHEAP Training
file size 1MB
Margin Over Rack Prices - Vendor Information
FY 12 Margin Over Rack Prices - As of 12/1/2011 the MOR Prices will be available at this location!
FY 12 Margin Over Rack (MOR) Prices
- As of 11/28/2011 this pdf file will no longer be updated, please use the link above.
FY 11 Margin Over Rack (MOR) Prices
Eligible Activities and Funding Requirements
This program provides assistance through a fixed benefit amount for the cost of the primary source of heat with includes, but is not limited to:
- Oil
- Electricity
- Natural gas
- Propane
- Kerosene
- Wood
- Coal
If eligible, discounts are automatically given on:
- electric bills for investor owned electric utilities
- gas bills for investor-owned gas utilities
- telephone bills
Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to April 30th except when the cost of heating is included in the rent.
Funding Limits
The benefit levels are dependent on the funding allocated to Massachusetts by the US Department of Health and Human Services. Housing subsidies will also determine the specific benefit level.
Selection Criteria
Household size
Gross annual income for all household members, 18 years or older
Selection criteria takes into account households with housing subsidies and those whose cost of heat is included in the rent.
How to Apply
First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency.
Additional Program Information
Heat and Eat (HEAT) Fuel Assistant Program
LIHEAP Data Collection Documents
Fiscal Year 2011 Information
FY 2011 Vendor Data Collection Forms
FY 2011 LIHEAP Data Collection Instrucitons
Fiscal Year 2010 Information
Other Resources
FY 2009 LIHEAP Legislative Report
Residential Energy Assistance Challenge (REACh) Evaluation Report
Winter Energy Task Force Report (published Fall 2008)
FY 2009 LIHEAP Training Conference Presentation
![]()
Winter Fire Safety Presentation
MA Dept. of Energy Resources, Winter Heating Tips
Contact
For additional information about LIHEAP, Weatherization, or HEARTWAP, please call the HEATLINE at 1-800-632-8175.
For more information about other programs, please call 617-573-1400.