Program Description

Known commonly as Fuel Assistance, the Low Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying a portion of winter heating bills.

Eligible Applicants

Homeowners and renters including households whose cost of heat is included in the rent can apply at the agency in their area. Click here for an agency listing by town. Eligibility is based on household size and the gross annual income of every household member, 18 years of age or older. Household income cannot exceed 60% of estimated State Median Income (see chart below).

Current News

FY 2012 Deliverable Fuel Data Collection doc format of    fy12deiverablefuledatacollection.doc

FY 2012 Utility Fuel Data Collection doc format of    fy12utuilityfueldatacollection.doc

FY 2012 Consumption Data Request Format xls format of    fy12consumptiondatareq-format.xls

FY 2013 LIHEAP Income Eligibility Chart pdf format of    fy13chart.pdf

FY 2013 Standardized LIHEAP Application Items and Authorization pdf format of    fy132013standardized-liheapapp.pdf

Income Eligibility and Benefit Level Chart pdf format of    chart.pdf

 

Fy2012 LIHEAP State Plan

 

FY 2012 LIHEAP Vendor Agreements docx format of    fy2012vendoragreements.docx

FY 2012 LIHEAP Forms pdf format of    fy2012liheapforms.pdf  file size 3MB

FY2012 LIHEAP Forms (Spanish Translation) pdf format of    fy2011liheapforms-spanish.pdf

FY2012 LIHEAP Forms (Portuguese Translation) pdf format of    fy2011liheapforms-portuguese.pdf

FY2012 LIHEAP Forms (Chinese Translation) doc format of    fy2012liheapforms-chinese.doc

FY 2012 LIHEAP Forms (French Creole Translation) doc format of    fy2012liheapforms-frenchcreole.doc

FY2012 LIHEAP Forms (Haitian Creole Translation) doc format of    fy2012liheapforms-haitiancreole.doc

FY2012 LIHEAP Forms (Russian Translation) doc format of    fy2012liheapforms-russian.doc

FY2012 LIHEAP Forms (Vietnamese Translation) pdf format of    fy2011liheapforms-vietnamese.pdf

FY2012 LIHEAP Forms (Cambodian Translation) pdf format of    fy2012liheapforms-cambodian.pdf

 

FY 2012 LIHEAP Training Conference

Training Conference Agenda pdf format of    liheap training conference agenda pdf

Training Conference Slideshow pdf format of    liheap training conference slideshow.pdf

 

FY 2011 LIHEAP Information

FY2011 State Plan pdf format of    fy11liheapstateplan.pdf  file size 5MB

FY2011 LIHEAP Information doc format of    fy11liheapinfo.doc

FY2011 LIHEAP (Spanish Translation) pdf format of    fy2011liheapforms-spanish.pdf

FY2011 LIHEAP Forms (Vietnamese Translation) pdf format of    fy2011liheapforms-vietnamese.pdf

FY2011 LIHEAP Forms (Portuguese Translation) pdf format of    fy2011liheapforms-portuguese.pdf

FY2011 LIHEAP Forms (Chinese Traditional Translation) pdf format of    fy2011liheapforms-chinese_traditional.pdf

FY 2011 Standardized LIHEAP Application pdf format of    11lip-app.pdf

FY 2011 LIHEAP Income Calculation Worksheet doc format of    11ic-worksheet.doc

FY 2011 LIHEAP Income Eligibility and Benefit Level Chart pdf format of    fy11incomeeligibility.pdf

FY 2011 Vendor Agreements doc format of    fy11vendoragreements.doc

FY 2011 LIHEAP Service Area pdf format of    fy11servicearea.pdf

LIHEAP Outcome Measures doc format of    01.doc

Fraud, Waste and Abuse presentation conducted on 9/13/10 at the LIHEAP Training pdf format of    fraudwasteabuse.pdf  file size 1MB


Margin Over Rack Prices - Vendor Information

FY 12 Margin Over Rack Prices - As of 12/1/2011 the MOR Prices will be available at this location!

FY 12 Margin Over Rack (MOR) Prices pdf format of    fy12morchart.pdf  - As of 11/28/2011 this pdf file will no longer be updated, please use the link above.

FY 11 Margin Over Rack (MOR) Prices pdf format of    2011weeklydailymorchart.pdf



Eligible Activities and Funding Requirements

This program provides assistance through a fixed benefit amount for the cost of the primary source of heat with includes, but is not limited to:

  • Oil
  • Electricity
  • Natural gas
  • Propane
  • Kerosene
  • Wood
  • Coal

If eligible, discounts are automatically given on:

  • electric bills for investor owned electric utilities
  • gas bills for investor-owned gas utilities
  • telephone bills

Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to April 30th except when the cost of heating is included in the rent.

Funding Limits

The benefit levels are dependent on the funding allocated to Massachusetts by the US Department of Health and Human Services. Housing subsidies will also determine the specific benefit level.

Selection Criteria

Household size

Gross annual income for all household members, 18 years or older

Selection criteria takes into account households with housing subsidies and those whose cost of heat is included in the rent.

How to Apply

First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency.


Additional Program Information

Heat and Eat (HEAT) Fuel Assistant Program pdf format of    heateat.pdf


LIHEAP Data Collection Documents

Fiscal Year 2011 Information

FY 2011 Vendor Data Collection Forms doc format of    11datacollectionforms.doc

FY 2011 LIHEAP Data Collection Instrucitons pdf format of    11datacollectioninstructions.pdf

MA Consumption File Format pdf format of    ma-consumption.pdf
 


Fiscal Year 2010 Information

LIHEAP Budget Summary xls format of    budsup.xls

Fiscal Reporting Forms doc format of    fiscalforms.doc


Other Resources

FY 2009 LIHEAP Legislative Report pdf format of    fy09liheaplegrpt.pdf

Residential Energy Assistance Challenge (REACh) Evaluation Report pdf format of    reach-report.pdf

Winter Energy Task Force Report (published Fall 2008)

FY 2009 LIHEAP Training Conference Presentation pdf format of    fy09liheappresentation.pdf  PDF

Winter Fire Safety Presentation pdf format of    winterfiresafety.pdf

MA Dept. of Energy Resources, Winter Heating Tips


Contact

For additional information about LIHEAP, Weatherization, or HEARTWAP, please call the HEATLINE at 1-800-632-8175.

For more information about other programs, please call 617-573-1400.