Program Description

Known commonly as Fuel Assistance, the Low Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying a portion of winter heating bills.

Eligible Applicants

Homeowners and renters including households whose cost of heat is included in the rent can apply at the agency in their area. Click this link for an agency listing by town. Eligibility is based on household size and the gross annual income of every household member, 18 years of age or older. Household income cannot exceed 60% of estimated State Median Income (see chart below).

Eligible Activities and Funding Requirements

This program provides assistance through a fixed benefit amount for the cost of the primary source of heat with includes, but is not limited to:

  • Oil
  • Electricity
  • Natural gas
  • Propane
  • Kerosene
  • Wood
  • Coal

If eligible, discounts are automatically given on:

  • electric bills for investor owned electric utilities
  • gas bills for investor-owned gas utilities
  • telephone bills

Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to April 30th except when the cost of heating is included in the rent.

Funding Limits

The benefit levels are dependent on the funding allocated to Massachusetts by the US Department of Health and Human Services. Housing subsidies will also determine the specific benefit level.

Selection Criteria

Household size

Gross annual income for all household members, 18 years or older

Selection criteria takes into account households with housing subsidies and those whose cost of heat is included in the rent.

How to Apply

First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency.

 

Current News

LIHEAP Forms doc format of    liheap-forms.doc

FY2013 LIHEAP State Plan pdf format of    13-stateplan.pdf  file size 5MB

FY 2013 LIHEAP Income Eligibility Chart pdf format of    FY 2013 LIHEAP Benefit Levels

FY 2014 Standardized LIHEAP Application and Authorization pdf format of    fy14liheap-standardizedapp.pdf   

 

Margin Over Rack Prices - Vendor Information

FY 13 Margin Over Rack (MOR) Prices

FY 12 Margin Over Rack (MOR) Prices pdf format of    fy12morchart.pdf

FY 11 Margin Over Rack (MOR) Prices pdf format of    2011weeklydailymorchart.pdf

 

FY 2013 LIHEAP Translated Forms

FY13 LIHEAP Forms Chinese doc format of    fy2013liheapforms-chinese.doc       Back of the Application FY13 Chinese doc format of    fy2013liheapforms-chinese-back.doc

FY13 LIHEAP Forms French Creole doc format of    fy2013liheapforms-frenchcreole.doc       Back of the Application FY13 French Creole doc format of    fy2013liheapforms-frenchcreole-back.doc

FY13 LIHEAP Forms Hatian Creole doc format of    fy2013liheapforms-haitian-creole.doc       Back of the Application FY13 Hatian Creole doc format of    fy2013liheapforms-haitian-creole-back.doc

FY13 LIHEAP Forms Khmer doc format of    fy2013liheapforms-khmer1.doc       Back of the Application FY13 Khmer doc format of    fy2013liheapforms-khmer1-back.doc

FY13 LIHEAP Forms Khmer pdf format of    fy2013liheapforms-khmer2.pdf       Back of the Application FY13 Khmer pdf format of    fy2013liheapforms-khmer2-back.pdf

FY13 LIHEAP Forms Portuguese doc format of    fy2013liheapforms-portugese.doc       Back of the Application FY13 Portugues doc format of    fy2013liheapforms-portugese-back.doc  e

FY13 LIHEAP Forms Russian doc format of    fy2013liheapforms-russian.doc       Back of the Application FY13 Russian doc format of    fy2013liheapforms-russian-back.doc

FY13 LIHEAP Forms Spanish doc format of    fy2013liheapforms-spanish.doc       Back of the Application FY13 Spanish doc format of    fy2013liheapforms-spanish-back.doc

FY13 LIHEAP Forms Vietnamese doc format of    fy2013liheapforms-vietnamese.doc       Back of the Application FY13 Vietnamese doc format of    fy2013liheapforms-vietnamese-back.doc

 

FY 2012 LIHEAP State Plan

 

FY 2012 LIHEAP Information

FY 2012 LIHEAP Vendor Agreements docx format of    fy2012vendoragreements.docx

FY 2012 LIHEAP Forms pdf format of    fy2012liheapforms.pdf  file size 3MB

FY2012 LIHEAP Forms (Spanish Translation)

FY2012 LIHEAP Forms (Portuguese Translation)

FY2012 LIHEAP Forms (Chinese Translation) doc format of    fy2012liheapforms-chinese.doc

FY 2012 LIHEAP Forms (French Creole Translation) doc format of    fy2012liheapforms-frenchcreole.doc

FY2012 LIHEAP Forms (Haitian Creole Translation) doc format of    fy2012liheapforms-haitiancreole.doc

FY2012 LIHEAP Forms (Russian Translation) doc format of    fy2012liheapforms-russian.doc

FY2012 LIHEAP Forms (Vietnamese Translation)

FY2012 LIHEAP Forms (Cambodian Translation) pdf format of    fy2012liheapforms-cambodian.pdf

FY 2012 LIHEAP Income Eligibility Chart pdf format of    chart-fy2012.pdf

 

FY 2011 LIHEAP Information

FY2011 LIHEAP Legislative Report pdf format of    FY 2011 LIHEAP Legislative Report

FY2011 LIHEAP Households Served (map representation) pdf format of    FY 2011 LIHEAP Households Served

LIHEAP Outcome Measures doc format of    01.doc

FY 2011 LIHEAP Income Eligibility Chart pdf format of    chart-fy2011.pdf

Fraud, Waste and Abuse presentation conducted on 9/13/10 at the LIHEAP Training pdf format of    fraudwasteabuse.pdf  file size 1MB

 

Additional Program Information

Heat and Eat (HEAT) Fuel Assistant Program pdf format of    heateat.pdf

 

LIHEAP Data Collection Documents

FY 2012 Data Collection Instructions pdf format of    liheapdatacollec-instructions.pdf

FY 2012 Deliverable Fuel Data Collection doc format of    fy12deliverablefuel-dc.doc

FY 2012 Utility Fuel Data Collection doc format of    fy12utilityfuel-dc.doc

FY 2012 Consumption Data Request Format xls format of    fy12consumptiondatarequest.xls   

LIHEAP Budget Summary xls format of    budsup.xls

Fiscal Reporting Forms doc format of    fiscalforms.doc

 

Other Resources

FY 2009 LIHEAP Legislative Report pdf format of    fy09liheaplegrpt.pdf

Residential Energy Assistance Challenge (REACH) Evaluation Report pdf format of    reach-report.pdf

FY 2009 LIHEAP Training Conference Presentation pdf format of    fy09liheappresentation.pdf  PDF

Winter Fire Safety Presentation pdf format of    winterfiresafety.pdf

MA Dept. of Energy Resources, Winter Heating Tips


Contact

For additional information about LIHEAP, Weatherization, or HEARTWAP, please call the HEATLINE at 1-800-632-8175.

For more information about other programs, please call 617-573-1400.