Known commonly as Fuel Assistance, the Low Income Home Energy Assistance Program (LIHEAP) provides eligible households with help in paying a portion of winter heating bills.
Homeowners and renters including households whose cost of heat is included in the rent can apply at the agency in their area. Click this link for an agency listing by town. Eligibility is based on household size and the gross annual income of every household member, 18 years of age or older. Household income cannot exceed 60% of estimated State Median Income (see chart below).
Eligible Activities and Funding Requirements
This program provides assistance through a fixed benefit amount for the cost of the primary source of heat with includes, but is not limited to:
- Natural gas
If eligible, discounts are automatically given on:
- electric bills for investor owned electric utilities
- gas bills for investor-owned gas utilities
- telephone bills
Payments for actual usage or fuel delivery are made directly to the heating vendor for primary energy needs from November 1st to April 30th except when the cost of heating is included in the rent.
The benefit levels are dependent on the funding allocated to Massachusetts by the US Department of Health and Human Services. Housing subsidies will also determine the specific benefit level.
Gross annual income for all household members, 18 years or older
Selection criteria takes into account households with housing subsidies and those whose cost of heat is included in the rent.
How to Apply
First-time applicants must apply in person at the fuel assistance agency in their area. Households must apply each year; applications are mailed to households after the first year. Households can apply from November 1st to April 30th of the program year. Applicants who are denied assistance have the right to appeal through the local fuel assistance agency.
FY2013 LIHEAP State Plan file size 5MB
- Notice of Joint Public Hearing
- Program Integrity Supplement
- Vendor Agreements
- FY 2012 Preliminary Household Report
Margin Over Rack Prices - Vendor Information
FY 2013 LIHEAP Translated Forms
FY 2012 LIHEAP State Plan
FY 2012 LIHEAP Information
FY 2012 LIHEAP Forms file size 3MB
FY2012 LIHEAP Forms (Spanish Translation)
FY2012 LIHEAP Forms (Portuguese Translation)
FY2012 LIHEAP Forms (Vietnamese Translation)
FY 2011 LIHEAP Information
Additional Program Information
LIHEAP Data Collection Documents
For additional information about LIHEAP, Weatherization, or HEARTWAP, please call the HEATLINE at 1-800-632-8175.
For more information about other programs, please call 617-573-1400.