Welcome to the State 911 Department!
The State 911 Department provides E911 equipment, database, network and technical support services to 262 Public Safety Answering Points (PSAP) that serve as a first point of reception of a 9-1-1 call. As well, the agency sponsors and conducts numerous training programs and professional development courses for state and municipal 9-1-1 telecommunicators. The State 911 Department publishes a variety of educational materials designed to promote the appropriate use of our E9-1-1 network.
Thank you for your interest in the Commonwealth's 911 Department. I encourage you to take this opportunity to browse our website and learn more about your E9-1-1 system.