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Information for the Public

For the Commonwealth, we provided an array of public education initiatives.

Our resources for public education seek to ensure that individuals are prepared for any emergency situation.

What would you like to do?

Top tasks

Apply for a MassEDP telephone  Available 9-1-1 Communications Job Postings  Public Education - Kids Campaign Materials 

All other tasks

Request a disability indicator  Submit a public records request   Multi-Line Telephone Systems (MLTS)  FAQ's About Calling 9-1-1 in Massachusetts  State 911 Department Annual Reports 

What you need to know

Silent call procedure  E911 Surcharge  
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