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Information for Call Centers

Our call centers strive to enhance all emergency communications to ensure the quickest and most effective response possible.

We offer training and funding to ensure the highest quality of emergency response.

ATTENTION: The FY 2022 PSAP Leadership Scholarship has posted to the MCSA website, http://ma911.org/2022-leadership-scholarship/. The application deadline is Friday, July 23, @ 4.

What would you like to do?

Top tasks

Find information on COVID-19  View E9-1-1 upcoming classes  Find Text-to-9-1-1 training, materials, and information 

All other tasks

View Continuity of Operations Plan (COOP)  View Municipal Coordinator Contact Information Form  Apply for the Development Grant  Apply for the Support and Incentive Grant  Apply for the Training Grant   Apply for the EMD Grant 
See all 21 of the what would you like to do section 

What you need to know

State 911 Department Approved Courses  Upcoming PSAP Training Courses  Information for Emergency Medical Dispatch (EMD)  Grant Reimbursement  Call Volume for 2017-2019  PSAP Consolidation Map 
See all 10 of Information for Call Centers 

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