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Results of the Council's Consumer Survey

Members of the Personal Care Attendant Workforce Council hear a presentation on the Consumer SurveyIn 2008 the PCA Workforce Council contracted with JSI Research & Training Institute, an internationally known public health research and consulting firm, to conduct a comprehensive survey of Massachusetts PCA consumers. A sample of 500 consumers were contacted by telephone and responded to a questionnaire of about 80 questions. In addition, JSI staff conducted several focus groups an in depth interviews with consumers, advocates and state officials knowledgeable about the program. This survey provided critical information for the Council's Performance Review Report filed in December, 2008. View the survey findings.


Groundbreaking! Council & 1199SEIU Sign First Labor Agreement

PCA Workforce Council member Liz Casey joins with PCA workers in celebrating ratification of the new labor contractIn November, 2008, the Workforce Council and members of 1199SEIU, the union representing PCAs, ratified the first ever labor agreement on behalf of the PCA work force. After several months of bargaining, the parties were able to agree on a three year contract that provides wage increases and puts in place structures that can begin the process of providing benefits for PCAs.

Read more about the Agreement >>