Click Employee Self Service button above

to Report/Approve Time, View Pay Advice, 
Leave Balance and Employee

Important Reminders

..Hours of Availability..

24 hours a day, 7 days a week.

Sunday - Friday
6:00 PM to 6:30 PM

6:00 PM to 7:00 PM


 Get help
with Self-Service

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..ESC Availability & Contact..
..Monday – Friday
6:30 AM – 5:30 PM
Toll Free:
1-855-447-7778 or (1-855-4HR-SPPT)
FAX: 617-248-0686
Telecom Device for the Deaf


Explore professional development 
and learning opportunities


..Contact & Access..

Email us at: 

Access to Training Resources



New Self-Service Features Now Available!

Self Service 9.2 Upgrade Features Offer:

  • Navigation enhancements
  • Ease of use 
  • New functionality for approvers and core users

Some of the benefits of the upgrade:

  • One click access to timesheet and paystub
  • Streamlined design
  • New and improved management tools

Self-Service Features Available!

  • View and update your ethnic group
  • View and print your W-2
  • Consent to receive an electronic W-2
  • View and update W-4 tax information
  • View/update personal information 
    • Home and mailing address
    • Emergency contact
    • Phone number
  • View personal information (can only be updated by paper form)
    • Name
    • Gender
    • Date of birth
    • Birth country and state
    • Smoker status
    • Marital status
    • Highest education level
    • Military status
  • View/add/update direct deposit (for participating agencies and departments)
  • Go Green by choosing to receive an electronic copy of your direct deposit pay advice
  • View and print pay advice
  • View leave balances

Need more assistance?
Job Aids are available online to assist employees who are new to self-service. The online learning videos provide an overview of system navigation and features. Visit Employee Self-Service Online Learning and Support Tools to review the job aids and videos. Jaws Users job aids also are available.

System Accessibility Information
Employee Self-Service is designed to be accessible to those using JAWS screen reading technology. We are currently developing a process in which the Employee Self-Service W-2s will be read by JAWS screen reading software.  However, at this time, the Employee Self-Service W-2 is available only in a PDF format for printing and/or saving through Employee Self-Service. If you wish to review an unofficial text version of your W-2 form, proceed to the PayInfo website:

How Are We Doing?

Our goal is to make sure you are getting the information you need right away. Please take a minute to answer a few short questions about your visit to the MassHR website. 

About MassHR

MassHR is a collaborative effort aimed at delivering HR services more efficiently using self-service technologies, shared services, and facilitating workforce effectiveness through training, learning and development programs. Read About MassHR. 

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