Click Employee Self Service button above

to Report/Approve Time, View Pay Advice, 
Leave Balance and Employee

Important Reminders

..Hours of Availability..
..

24 hours a day, 7 days a week.

Exceptions: 
Sunday - Friday
6:00 PM to 6:30 PM

Saturday
6:00 PM to 7:00 PM

..

 Get help
with Self-Service

MassHR ESC Twitter Icon  

..ESC Availability & Contact..
..Monday – Friday
6:30 AM – 5:30 PM
Telephone:
617-979-8500
Toll Free:
1-855-447-7778 or (1-855-4HR-SPPT)
FAX: 617-248-0686
Telecom Device for the Deaf
TTY:
617-248-0546
..

 

Explore professional development 
and learning opportunities

  

..Contact & Access..
..

Email us at: 
HRDTraining@MassMail.State.MA.US

Access to Training Resources
(PACE)

 

..

New Self-Service Features Now Available!

Self Service 9.2 Upgrade Features Offer:

  • Navigation enhancements
  • Ease of use 
  • New functionality for approvers and core users

Some of the benefits of the upgrade:

  • One click access to timesheet and paystub
  • Streamlined design
  • New and improved management tools

Self-Service Features Available!

  • View and update your ethnic group
  • View and print your W-2
  • Consent to receive an electronic W-2
  • View and update W-4 tax information
  • View/update personal information 
    • Home and mailing address
    • Emergency contact
    • Phone number
  • View personal information (can only be updated by paper form)
    • Name
    • Gender
    • Date of birth
    • Birth country and state
    • Smoker status
    • Marital status
    • Highest education level
    • Military status
  • View/add/update direct deposit (for participating agencies and departments)
  • Go Green by choosing to receive an electronic copy of your direct deposit pay advice
  • View and print pay advice
  • View leave balances

Need more assistance?
Job Aids are available online to assist employees who are new to self-service. The online learning videos provide an overview of system navigation and features. Visit Employee Self-Service Online Learning and Support Tools to review the job aids and videos. Jaws Users job aids also are available.

System Accessibility Information
Employee Self-Service is designed to be accessible to those using JAWS screen reading technology. We are currently developing a process in which the Employee Self-Service W-2s will be read by JAWS screen reading software.  However, at this time, the Employee Self-Service W-2 is available only in a PDF format for printing and/or saving through Employee Self-Service. If you wish to review an unofficial text version of your W-2 form, proceed to the PayInfo website: https://payinfo.state.ma.us/payinfo/Login.asp

How Are We Doing?

Our goal is to make sure you are getting the information you need right away. Please take a minute to answer a few short questions about your visit to the MassHR website. 

About MassHR

MassHR is a collaborative effort aimed at delivering HR services more efficiently using self-service technologies, shared services, and facilitating workforce effectiveness through training, learning and development programs. Read About MassHR. 

Recommended Content

People also viewed...

You recently viewed...

Personalization is OFF. Your personal browsing history at Mass.gov is not visible because your personalization is turned off. To view your history, turn your personalization on.

Learn more on our .

*Recommendations are based on site visitor traffic patterns and are not endorsements of that content.