Click Employee Self Service button above

to Report/Approve Time, View Pay Advice, 
Leave Balance and Employee

Important Reminders

..Hours of Availability..

24 hours a day, 7 days a week.

Sunday - Friday
6:00 PM to 6:30 PM

6:00 PM to 7:00 PM


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with Self-Service

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..ESC Availability & Contact..
..Monday – Friday
6:30 AM – 5:30 PM
Toll Free:
1-855-447-7778 or (1-855-4HR-SPPT)
FAX: 617-248-0686
Telecom Device for the Deaf


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and learning opportunities


..Contact & Access..

Email us at: 

Access to Training Resources



New Self-Service Features Now Available!

Check out the additional Self-Service features that are now available for employees to view and update personal and payroll related information! 

Starting Thursday, December 19, 2013, employees can:

  • View additional personal information
  • View and update your ethnic group
  • View and print your W-2
  • View and update W-4 tax information

Existing functionality includes: 

  • View/add/update direct deposit (for participating agencies and departments)
  • Go Green by choosing to receive an electronic copy of your direct deposit pay advice
  • View/update personal information 
    • Home and mailing address
    • Emergency contact
    • Phone number
  • View and print pay advice

Need more assistance?
Job Aids are available online to assist employees who are new to self-service. The online learning videos provide an overview of system navigation and features. Visit Employee Self-Service Online Learning and Support Tools to review the job aids and videos. Jaws Users job aids also are available.

System Accessibility Information
Employee Self-Service is designed to be accessible to those using JAWS screen reading technology. We are currently developing a process in which the Employee Self-Service W-2s will be read by JAWS screen reading software.  However, at this time, the Employee Self-Service W-2 is available only in a PDF format for printing and/or saving through Employee Self-Service. If you wish to review an unofficial text version of your W-2 form, proceed to the PayInfo website:

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About MassHR

MassHR is a collaborative effort aimed at delivering HR services more efficiently using self-service technologies, shared services, and facilitating workforce effectiveness through training, learning and development programs. Read About MassHR.