The following information is designed for users to view and manage their Payroll and Compensation Data in Employee Self-Service.

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The following information is designed for users to view and manage their Payroll and Compensation Data in Employee Self-Service.
All employees will have access within Employee Self-Service that will allow the ability to update their W-2/W-2c preferences. As an employee, you may consent to receive an electronic W-2/W-2c version of your Annual W-2/W-2c Federal tax form. If you consent to receiving an electronic copy, it will replace the paper copy that will be mailed out. The electronic W-2/W-2c form is a legally file-able copy for your Federal Tax filings.
Once you have consented, you may view, save, or print your W-2/W-2c form. There will be multiple years of Federal Tax forms available online through Employee Self Service.
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Payroll tile. |
3. | On the Payroll page, select the W-2/W-2c CONSENT tile. The tile will show your current consent status. |
4. | You will arrive at the W-2/W-2c Consent Form page. Please scroll down through the text box, in order to review all of the information on the page. |
5. |
To Submit your W-2/W-2c consent to receive an electronic W-2 or W-2c form, select the Check Box, “I consent to receive electronic W-2 or W-2c forms electronically.” Then select SUBMIT. |
6. | You will be directed to the VerifyIdentity page. You will need to verify your identity by typing in your password. You will notice that your User ID is pre-populated for you. Enter your Self Service password and select CONTINUE. |
7. | Once you have verified your identity, you will return to the W-2/W-2c Consent Page. |
8. | You will now see your current consent status: • You will receive W-2 or W-2c forms electronically. This confirms that you will receive an electronic W-2/W-2c form. The W-2/W-2c Consent tile will now show Consent received. |
9. | Select the HOME link once you have completed your consent. |
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Payroll tile. |
3. | On the Payroll page, select the W-2/W-2c CONSENT tile. The tile will show your current consent status. |
4. | You will arrive at the W-2/W-2c Consent Form page. Please scroll down through the text box, in order to review all of the information on the page. |
5. |
To Withdraw your consent to receive electronic W-2 or W-2c form, select the Check Box, “I withdraw my consent to receive W-2 or W-2c forms electronically.” Then select SUBMIT. |
6. | You will be directed to the Verify Identity page. You will need to verify your identity by typing in your password. You will notice that your User ID is pre-populated for you. Enter your Self Service password and select CONTINUE. |
7. | Once you have verified your identity, you will return to the W-2/W-2c Consent Page. |
8. |
You will now see your current consent status:
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9. | Select the HOME link once you have completed your consent. |
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Payroll tile. |
3. | On the Payroll page, select the W-2/W-2c FORMS tile. The Tile will show the current Tax Year Form. |
4. | The system will prompt you to answer your security question. (Your security question is set up in Systems Settings tile> My System Profile tile, click the link Change or set up forgotten password help) |
5. | You will arrive on the VIEW W-2/W-2c FORMS page, where you will be allowed to review your most recent W-2/W-2c form. |
6. | The areas available for view are the following: Tax Form: Will display either W-2 or W-2c. Issue Date: The date in which the W-2/W-2c is issued. Year End Form: The link that will open the W-2/W-2c form. Filing Instructions: The Federal Instructions to an Employee on the back side of a W-2/W-2c form. Select the View Form link, in order to view your selected W-2/W-2c form. To view other Tax Year forms select the Tax Year from the drop down on the top of the page. |
For detailed information on how to understand your W-2/W-2c form, please refer to the annual W-2 Brochures, which can be located on the Comptroller’s Website (See Additional Resources).
All employees have access in Employee Self-Service that allows the ability to update their 1095-C forms delivery preferences. You may consent to receive electronic 1095-C as well as 1095-C correction forms. If you consent to receiving electronic copies, these will replace the paper copy delivery. The electronic 1095-C and 1095-C Correction forms are legal copies that you can retain for your Federal Tax records.
Once you have consented, you may view, save, or print your 1095-C and1095-C Correction form, as needed.
Important Reminders:
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Benefit Details tile. |
3. | On the Benefit Details page, select the Form 1095-C CONSENT tile. The tile will show your current consent status. |
4. | You will arrive at the Form 1095-C Consent page. Please scroll down through the text box, in order to review all of the information on the page. |
5. | To Submit your 1095-C consent to receive an electronic 1095-C form, select the Check Box, “I consent to receive Form 1095-C electronically.” Then select SUBMIT. |
6. | You will be directed to the Verify Identity page. You will need to verify your identity by typing in your password. You will notice that your User ID is pre-populated for you. Enter your Self Service password and select CONTINUE. |
7. | Once you have verified your identity, you will return to the 1095-C Consent Page. |
9. |
You will now see your current consent status: Your Consent Form to receive an electronic Form 1095-C has been submitted. If you prefer to receive a paper Form 1095-C, you must submit a Withdrawal of Consent Form. After you submit the Withdrawal of Consent Form, it is valid until you submit a Withdrawal of Consent Form. If you have any questions, please contact your Benefits Administrator.” |
10. | Select the HOME link once you have completed your consent. |
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Benefit Details tile. |
3. | On the Benefit Details page, select the Form 1095-C CONSENT tile. The tile will show your current consent status. |
4. | You will arrive at the 1095-C Consent Form page. Please scroll down through the text box, in order to review all of the information on the page. |
5. | To Withdraw your consent to receive electronic 1095-Cform, select the Check Box, “I withdraw my consent to receive Form 1095-C electronically.” Then select SUBMIT. |
6. | You will be directed to the Verify Identity page. You will need to verify your identity by typing in your password. You will notice that your User ID is pre-populated for you. Enter your Self Service password and select CONTINUE. |
7. | Once you have verified your identity, you will return to the 1095-C Consent Page. |
8. |
You will now see your current consent status: You have withdrawn your consent to receive an electronic Form 1095-C. You will receive a paper Form 1095-C by mail. If you have any questions, please contact your Benefits Administrator.” |
9. | Select the HOME link once you have completed your consent. |
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Benefit Details tile. |
3. | On the Benefit Details page, select the VIEW Form 1095-C tile. The tile will show the current Tax Year form. |
4. | You will arrive on the VIEW 1095-C/1095-C Correction form FORMS page where you will be allowed to review your most recent forms. |
5. | Select the Tax Form and/or Filing Instructions for Calendar year to view your 1095-C/1095-C Correction forms. Year: The tax year in which the 1095-C/1095-C Correction form is completed for, presented in YYYY format. Employer: Will display Commonwealth of Massachusetts. IRS Instructions: The Federal Instructions to an Employee on the back side of a 1095-C/1095-C Correction form. Issue Date/Sequence: The date in which the 1095-C/1095-C Correction form is issued. Tax Form: The link that will open the 1095-C/1095-C Correction form. |
Electronic 1095-C and 1095-C Correction form view: You have the option to save or print your 1095-C and 1095-C Correction form.
For detailed information on how to understand your 1095-C or 1095-C Correction form, please refer to the 1095-C Brochures, which can be located on the Comptroller’s Website (See Additional Resources).
Employees will have access to Employee Self-Service which will allow the ability to view and/or update their Form W-4 Tax Information.
You must complete Form W-4 so the Payroll Department can calculate the correct amount of tax to withhold from your pay. Federal income tax is withheld from your wages based on the marital status on this form.
You may also specify that an additional dollar amount be withheld. You can file a new Form W-4 anytime your tax situation changes, and you choose to have more, or less, tax withheld. Whether you are entitled to claim more than one exemption from withholding is subject to review by the IRS. Your employer may be required to send a copy of this form to the IRS.
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Payroll tile. |
3. | On the Payroll page, select the W-4 Tax Information tile. You will arrive at the W-4 Withholding Certificate page. |
4. |
Step 1. Personal Information
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5. |
Address
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6. | Filing Status Please check one box:
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7. | Complete Step 2 through 4 on W-4 form ONLY if they apply to you. To see if you are exempt from withholding or you have concerns about your privacy, see instructions for Form W-4 on the IRS website |
8. |
Step 2: Multiple Jobs or Spouse Works
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9. |
Step 3: Claim Dependents
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10. |
Step 4: Other Adjustments
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11. | Claim Exemption from Withholding: Complete if necessary for your Tax Information. In order to claim an exemption from Federal Withholding, as an employee, you must meet BOTH conditions list below:
Check the box if you meet both conditions to claim exemption from tax withholding. Important: If you claim exemption, you will have NO Federal Wages showing in Box 1 Wages, tips, and other compensation of the W2. In addition, employees who claim Exempt must resubmit their Exempt Status by February 15 every year. |
12. | Please be sure to verify the information you have entered is accurate. |
13. | Select the SUBMIT button in order to certify your W-4 selection. By selecting submit, you certify, “Under penalties of perjury, I declare that I have examined this certificate and to the best of my knowledge and belief, it is true, correct, and complete.” |
12. | Once you have selected the submit button, you will be directed to the Verify Identity page. You will need to verify your identity by typing in your password. You will notice that your User ID is pre-populated for you. Enter your Self Service password and click CONTINUE. |
13. | Select the OK button to confirm the submit was successful. |
14. | Select the HOME icon once you have completed your W-4 Tax Information. |
Employees will have access to Employee Self-Service which will allow the ability to view and/or update their State Tax M-4 Information.
You must complete Form M-4 so the Payroll Department can calculate the correct amount of tax to withhold from your pay.
You may also specify that an additional dollar amount be withheld. You can file a new M-4 anytime your tax situation changes, and you choose to have more, or less, tax withheld.
If Not Applicable is pre-selected on the M-4 or you update the M-4 to select Not Applicable, the status will default to your Federal Tax Status. Changing from exempt status to non-exempt will default to Not Applicable and default to the Federal Tax Status.
For detailed information on how to complete your M-4, please refer to the state income tax form page: M-4 (mass.gov).
Your online M-4 submission updates your State Tax Data only.
M-4 Tax Information:
Step |
Action |
1. |
Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. |
From the Employee Self-Service homepage, select the Payroll tile. |
3. |
On the Payroll page, select the State Tax M-4 Information tile. |
4. |
Personal Information
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5. |
Address
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6. |
Enter the total number of Allowances you are claiming in the Withholding Allowances field. Enter a valid value, i.e. “1”. |
7. |
If you want to have an additional amount withheld from each paycheck, you would enter the amount into the Enter Additional Amount, if any, you want withheld from each paycheck field. Enter a valid value, i.e. “40.00”. |
8. |
Select a radio button for the State Withholding Status you are claiming from the Additional M-4 Options. |
9. |
Select the Claim Exemption checkbox if you claim an exemption from Massachusetts withholding tax. Note: You must not be claiming an Allowance and you are not requesting an Additional Amount to be withheld from each paycheck. |
10. |
Select the Submit button. |
11. |
Once you have selected the submit button, you will be directed to the Verify Identity page. You will need to verify your identity by typing in your password. You will notice that your User ID is pre-populated for you. Enter your Self-Service password and click CONTINUE. |
12. |
Select the OK button to confirm the submission was successful. |
13. |
Select the HOME icon once you have completed your M-4 Tax Information. |
All employees will have access within Employee Self-Service that will allow the ability to view, add, update, and/or delete direct deposit information
You are responsible for the accuracy of your data; please review carefully before saving page.
Note: If you are enrolling into direct deposit for the first time, the first account you create must have a "Deposit Type" of "Balance". You can then create additional accounts as necessary. The "Balance" account will receive 100% of your net pay funds if no other accounts are created.
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Payroll tile. |
3. | On the Payroll page, select the Direct Deposit tile. |
4. | You will be prompted that an authorization code will be sent to your mobile phone. Verify your phone number and select SEND CODE. Enter the code into the Security Code field and select submit. You will arrive on the Direct Deposit page. |
5. | To add a new direct deposit account, select the + button. |
6. | You will arrive on the Add Direct Deposit page. The areas available for view and updates are the following:
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7. | Please be sure to verify the information you have entered is accurate. Select the Save button once you have completed adding a direct deposit account. You will receive an email from Mass HR confirming the Direct Deposit change. |
8. | Adjust Deposit Order: If you have more than three direct deposit accounts, you can change the order in which you wish to have your direct deposit submitted to your bank accounts using the Reorder button. The Remaining Balance Deposit Type will always default to Last. This means that the system will remit the remainder of your net pay funds into your main direct deposit account that you have selected. When ordering your accounts you can only use numbers that are within the range of the accounts that you have. For example, If you have five accounts, you can only use numbers 1-4 for ordering then have Last for your remaining balance account. If you select 1, for example, it will be the first account to have direct deposit presented into it and all other accounts will follow sequentially. NOTE: Employees cannot change the Last (Remaining Balance) account. If changes are needed you will need to contact the Employee Service Center (ESC) or your Department's HR/Payroll office if you do not use the ESC. |
Step | Action |
1. | Select the DIRECT DEPOSIT tile. You will be prompted that an authorization code will be sent to your mobile phone. Verify your phone number and select SEND CODE. Enter the code into the Security Code field and select submit. You will arrive on the Direct Deposit page. |
2. | Once within the DIRECT DEPOSIT page, you have the option to VIEW any existing Checking or Saving Direct Deposit Accounts that are present. |
3. | Within the Accounts table on the Direct Deposit page, select the account that you wish to view. You will now be in the Edit Account page. |
4. | You will be able to review the Nickname, Routing Number, Account Number, Account Type, Deposit Type, and Amount or Percent selected of the Direct Deposit selected. If changes are needed they can be made here. |
5. | To go back to the Direct Deposit page, select the Cancel button in the pop up window. |
You have the ability to edit an existing direct deposit account.
Step | Action |
1. | Select the DIRECT DEPOSIT tile. You will be prompted that an authorization code will be sent to your mobile phone. Verify your phone number and select SEND CODE. Enter the code into the Security Code field and select submit. You will arrive on the Direct Deposit page. |
2. | Once within the DIRECT DEPOSIT page, you have the option to EDIT any existing Direct Deposit Accounts that are present. |
3. | To edit an existing Checking or Savings Direct Deposit Account, select the account you wish to edit. |
4. | You will arrive on the Edit Account page. The areas available for view and updates are the following:
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5. | Please be sure to verify the information you have entered is accurate. Select the Save button once you have completed editing a direct deposit account. You will arrive back on the Direct Deposit page. You will receive an email from Mass HR confirming the Direct Deposit change. |
You have the ability to delete an existing direct deposit account.
Step | Action |
1. | Select the DIRECT DEPOSIT tile. You will be prompted that an authorization code will be sent to your mobile phone. Verify your phone number and select SEND CODE. Enter the code into the Security Code field and select submit. You will arrive on the Direct Deposit page. |
2. | Select the Account you wish to delete. This will open the Edit Account pop up page. Select the Remove button at the bottom of the page. Note: You cannot delete a Balance account. |
3. | Select the YES button in order to confirm the delete request. If you select YES, you will return to the Direct Deposit page, showing the account was deleted as requested. You will receive an email from Mass HR confirming the Direct Deposit change. |
4. | Select the NO button to cancel the delete request. If you select NO, you will return to the Edit Account pop up page. Select the Cancel button to return to the Direct Deposit Page. |
Employees can view current paychecks within Employee Self-Service as a PDF and historical paychecks as a Webpage (HTML).
Important Reminders:
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Payroll tile. |
3. | On the Payroll page, select the Paycheck tile. The tile will show your most recent pay info. |
4. | You will arrive on the PAY page, where you will be allowed to review your available paychecks. |
5. | The areas available for view are the following:
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PDF File Check View: Your Paycheck will display in a PDF format.
Area |
Description |
1. | Indicates the pay-period for which you are being paid, as well as the date your pay is issued. |
2. | Your name and address prints here. This is the "Home Address" and is used for W2 Mailings as well. |
3. | Contains your Employee ID, Dept. and location of employment, job title and pay-rate. |
4. | Identifies your Federal and State tax information as reported on your W-4/M-4 form. |
5. | Details of earnings paid in the current period and all earnings paid Year to Date (YTD). |
6. | Details of taxes paid in the current period and all taxes paid YTD. Withholding is regular federal and state taxes. MED/EE is Medicare Tax. FLI/EE is Paid Family Leave Tax. MLI/EE is Paid Medical Leave Tax. |
7. | Details of before-tax deductions paid in the current period and all before-tax deductions paid YTD. |
8. | Details of after-tax deductions paid in the current period and all after-tax deductions paid YTD. |
9. | Details of Commonwealth paid deductions in the current period and all Commonwealth paid deductions YTD. |
10. | Your paycheck totals are in this section, including your year-to-date gross and tax amounts. |
11. | Leave Balances shown are as of the last leave accrual. Actual Leave Balances are available to view on your Self-Service Timesheet. |
12. | Your direct deposit distribution is shown here (Note: Your bank account number is not shown here) |
If you do not have a prior pay period adjustment, a Prior Pay Adjustment link will not appear.
Your Prior Pay Adjustment details will display in a new window.
Area |
Description |
Earnings Begin Date |
Indicates the Earnings Begin Date of the pay-period for which the adjustment was paid. |
Earnings End Date |
Indicates the Earnings End Date of the pay period for which the adjustment was paid. |
Earnings Description |
Indicates the type of the adjustment. |
Hours |
Indicates the hours of the adjustment. |
Rate |
Indicates the rate being used to calculate the adjustment. |
Total |
Indicates the total of the adjustment. |
Download to Excel button |
Allows you to download the prior period adjustment details into the Excel spreadsheet. |
Search button |
Allows you to search for a specific adjustment detail. |
You have the ability to log in to Employee Self-Service to view a copy of your timesheet in order to verify your leave balances.
Important Reminders:
Step | Action |
1. | Log in to Employee Self-Service with your user ID (employee ID) and password. |
2. | From the Employee Self-Service homepage, select the Timesheet tile. You will arrive on the Timesheet page. |
3. | Below your timesheet, select the Leave/Compensatory Time tab to view Personal, Sick, and Vacation leave balances, complete with Comp (if applicable). Note: This tab only shows current leave balances. |
4. | If you need to correct something regarding your leave balances, please contact the MassHR Employee Service Center (ESC). If your Agency is not supported by the ESC, please contact your Agency Human Resources/Payroll Department for questions about leave balances. |