Employee Self-Service

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Employees Resources for Self-Service Time and Attendance

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Help with tasks in Employee Self-Service

• Learn how to Update your Personal Information in HR/CMS 
• Review Guide for Viewing and Updating Payroll and Compensation Information 
• Frequently Asked Questions for Self-Service Time and Attendance (PDF) 
• HR/CMS Navigation Quick Reference for Employee Self-Service (PDF) 
• Holiday Time Reporting Definitions and Quick Tips  
• Review Self-Service Time Reporting Deadlines (PDF) 

Time Approver Resources

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Information to help you as a time approver in HR/CMS

• Review Guide for Approving Time and Time Approval Delegation 
• Review HR/CMS Navigation Quick Reference for Approvers (PDF) 
• Review Schedule of Time Reporting and Approval Deadlines (PDF) 
• Time Collection Device (TCD) Reminders for Time Approvers 

Additional ESC Supported Programs

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• Learn How to Apply for the Tuition Benefit 
• Learn about the Extended Illness Leave Bank (EILB) 
• ESC information regarding the Federal Public Service Loan Forgiveness (PSLF) Program 
• Employee Information Change Form 
• Ethnicity Change Form 

Key Employee Resources

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• See if my Agency is supported by the ESC (PDF) 
• Help for JAWS Screen Readers  
• Employee Self-Service System Requirements 
• Executive Department Time and Attendance Policy 
• Clearing Your Browser Cache 
• Holiday Time Reporting Definitions and Quick Tips (PDF) 
• View the Commonwealth's Legal Holiday Schedule (through 2025) 
• Provide Feedback on how we are doing 

MassHR Employee Service Center

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Phone

Call MassHR Employee Service Center at (617) 979-8500

Hours of operation: Monday – Friday 7:00 a.m. - 5:00 p.m.

Online

Email MassHR Employee Service Center at MassHREmployeeServiceCenter@mass.gov

Fax

(617) 248-0686