Nursing Facility Rate Add-ons
- Nursing Facility Rate Add-on Billing Guidance
- Request for all Nursing Facility Add-ons
- For questions regarding Nursing Facility rate add-ons, please email LTSSPlacementSupport@mass.gov.
Provider Online Service Center (POSC) Job Aids
- Claim Submission: Learn how to copy or replace a claim, resubmit a denied claim, void a paid claim, inquire on the claim status, submit an institutional claim, and manage batch files.
- Eligibility Verification: Learn how to verify member eligibility and upload batch files.
- Provider Information & Navigation: Learn about the provider online service center and how to update provider profiles.
- Provider Security: Learn how to change your password and update, create, and link to accounts.
- Third Party Liability: Learn about supplemental instructions for MH dual eligible members with Medicare B coverage only and institutional submission to MassHealth with coordination of benefits.
- View Metrics/Reports: Learn how to view remittance advice and metrics reports.
MassHealth Billing & Claims
- Billing Timelines and Appeals Procedures
- Submit a 90-day Claim Waiver
- Coordination of Benefits (COB)
- Explanation of Benefit (EOB) Codes
- Nursing Facility Rate Add-ons
For questions or claim issues please email: support@masshealthltss.com
| Date published: | April 3, 2024 |
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