• Massachusetts Division of Insurance

    The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products.

  • Insurance Commissioner Urges Residents to Review Insurance Plans Yearly

    CBS 3 Springfield - WSHM

    Commissioner Joseph G. Murphy and staff from the Division of Insurance are hosting a series of Insurance Awareness events: KNOW WHAT YOU HAVE, LEARN WHAT YOU NEED. The Commissioner was in Springfield City hall on Tuesday and will be at South Station in Boston on Tuesday, November 27 from 4:00 pm to 6:30 pm.

  • Board of Appeals May 2013 Schedule pdf format of Board of Appeals May 2013 Schedule

    The Division of Insurance Board of Appeal has posted its hearing schedule for the month of May

  • Frequently Asked Questions About At Fault Accident Surcharges for Personal Automobile Insurance Policies pdf format of FAQ's About At Fault Accident Surcharges

  • Division of Insurance Approves Lower Blue Cross and Blue Shield Medicare Supplement Rates for 2013

    BOSTON - Tuesday, August 14, 2012 - The Patrick-Murray Administration's Insurance Commissioner Joseph G. Murphy announced today he has approved Blue Cross and Blue Shield of Massachusetts, Inc.'s filing to reduce the premiums of its Medicare supplement plans – offered under the Medex product name – by an overall average of 2.1 percent below 2012 rates.

    The lower rates, which went on file Friday, August 10, are another indication that Governor Deval Patrick's cost-containment efforts are working and are reducing the impacts of health care costs on Massachusetts working families. More Information

  • National Health Care Reform: What does it mean for Massachusetts?

    With the June 28, 2012 decision by the United States Supreme Court upholding the federal patient protection and Affordable Care Act, some citizens may have questions about how that law and the Massachusetts health care reform law intersect. This consumer Alert is designed to help answer such questions.

  • Division of Insurance Contact Information

    The Division of Insurance has activated its consumer hotline number, (617) 521-7777 to handle any calls from homeowners seeking assistance. For additional questions on disasters and insurance claims, please read our disaster brochure

    Please refer to the listing of available insurer claims numbers pdf format of claims_numbers.pdf if you are having difficulty reaching your insurer.

    If your company is not on this list and you cannot find their contact information, you can call the Division of Insurance consumer hotline.

    Consumers with insurance concerns should contact the Division of Insurance at (877) 563-4467 or (617) 521-7794.

  • Division of Insurance Online Services



    • Compare Auto Insurance Premiums
    • Find an Insurance Agent
    • Renew your Producer License (OLLIE)
    • Renew your Producer License (NIPR)
    • Producer Appointments
    • Consumer Complaint Data

  • Consumer Insurance Information

    Consumer Information
     

  • Insurance Licensing

    Consumer Info

    • Licensing Requirements
    • Forms and Applications
    • Fee Schedules
    • FAQs

      Online Producer Licensing Announcement pdf format of Online Producer Licensing Announcement

  • Industry Services

    Consumer Info

    • Group Products
    • Commercial Buyers
    • Insurance Listings
    • Qualified Associations and Group Purchasing Cooperatives
    • Regulatory Information

  • Better Rates for Better Drivers

    Massachusetts is now allowing auto insurers to compete for good drivers, giving consumer more choices than ever before. Competition results in better rates for better drivers across the Commonwealth. You can use our premium comparison website to see examples from each company and the range of premiums you could see if you shop around. When you are ready to actually shop for automobile insurance, use our step by step auto insurance shopping checklist. Print your copy HERE pdf format of Shopping for Auto Insurance Step By Step .

  • Small Group Health Insurance Rates

    Read about the Division's ongoing efforts to control dramatic increases in health insurance premiums faced by individuals and small businesses. Learn about recent decisions by the Division of Insurance and read materials from health care hearings held across the Commonwealth

  • Archive of DOI News & Updates