Division of Insurance

The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products.

The Division of Insurance has activated its consumer hotline number, (617) 521-7777 to handle any calls from homeowners seeking assistance. For additional questions on disasters and insurance claims, please read our disaster brochure

Please refer to the listing of available insurer claims numbers  if you are having difficulty reaching your insurer.

If your company is not on this list and you cannot find their contact information, you can call the Division of Insurance consumer hotline.

Consumers with insurance concerns should contact the Division of Insurance at (877) 563-4467 or (617) 521-7794.

Western and Central Massachusetts were hit with tornadoes and strong thunderstorms Wednesday evening, creating significant damage to homes and property. Damage from a tornado is considered wind damage, and is covered by standard home insurance. The Division of Insurance has activated its consumer hotline number, (617) 521-7777 to handle any calls from homeowners seeking assistance. For additional questions on disasters and insurance claims, please read our disaster brochure

Some insurers have given the Division of Insurance their claims numbers  for those individuals who are having difficulty reaching the insurer. If your company is not on this list and you cannot find their contact information, you can call the Division of Insurance hotline 617-521-7777

Many victims of the recent storm damage in western Massachusetts have asked about hiring public insurance adjusters. To learn more about Public Insurance Adjusters, read this consumer alert.

August 2, 2011

A new law requires that insured health plans cover certain services for the treatment of Autism Spectrum Disorder. Read the alert for for more information.

Read about the Patient Protection and Affordable Care Act of 2009 and how it affects Massachusetts' own health insurance laws.

• Compare Auto Insurance Premiums
• Find an Insurance Agent
• Renew your Producer License (OLLIE)
• Renew your Producer License (NIPR)
• Producer Appointments
• Consumer Complaint Data

Massachusetts is now allowing auto insurers to compete for good drivers, giving consumer more choices than ever before. Competition results in better rates for better drivers across the Commonwealth. You can use our premium comparison website to see examples from each company and the range of premiums you could see if you shop around. When you are ready to actually shop for automobile insurance, use our step by step auto insurance shopping checklist. Print your copy HERE  .

Read about the Division's ongoing efforts to control dramatic increases in health insurance premiums faced by individuals and small businesses. Learn about recent decisions by the Division of Insurance and read materials from health care hearings held across the Commonwealth