When state offices are closed due to a weather emergency, all Board of Appeal hearings are automatically postponed. All hearings will be re-scheduled for a future date, and appellants will receive written notice of the rescheduled date and time by US Mail. We apologize for any inconvenience this may cause.

  • Massachusetts Division of Insurance

    The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products.

    The Massachusetts Division of Insurance is part of the U.S. insurance regulatory framework which is a highly coordinated state-based national system designed to protect policyholders and to serve the greater public interest through the effective regulation of the U.S. insurance marketplace.  Through the National Association of Insurance Commissioners (NAIC), U.S. insurance regulators, establish national standards and best practices, conduct peer reviews and coordinate their regulatory oversight to better protect the interests of consumers while ensuring a strong, viable insurance marketplace.  U.S. insurance regulators also participate in the International Association of Insurance Supervisors (IAIS) along with the NAIC by participating in all its major standard setting initiatives, including working with fellow regulators from around the world to better supervise cross-border insurers, identifying systemic risk in the insurance sector, and creating international best practices.

  • Division of Insurance Information on Second Quarter 2015 Merged Market Health Insurance Rates  pdf format of 2nd Quarter 2015 Merged Market Health Insurance Rates

  • Preparation is Key to Weathering a Storm  pdf format of Preparation is Key to Weathering a Storm

  • The Division of Insurance is Coming to You!  pdf format of The Division of Insurance is Coming to You!

  • Risk Bearing Provider Organizations: Risk Certificate Waiver and Risk Certificate Application Information, and Webinar Information

    The Massachusetts Division of Insurance (the "Division") has promulgated  its newest regulation 211CMR 155 pdf format of Risk-Bearing Provider Organizations
et seq., "Risk-Bearing Provider Organizations" (the "Regulation"). The Division drafted this Regulation in furtherance of its responsibility to implement the requirements of Massachusetts General Law Chapter 176T ("Chapter 176T") concerning Risk-Bearing Provider Organizations (“RBPO”) in a manner that will promote the development of alternate payment contracts containing downside risk while establishing appropriate safeguards for Massachusetts' health care delivery system and the patients it serves.  Chapter 176T mandates that the Division must "certify" provider organizations on an annual basis that take on certain financial risk through alternative payment contracts with insurance carriers.  The purpose of this certification is ensure that provider organizations entering into alternate payment contracts with downside risk do not assume excessive financial risk that could threaten their financial solvency. For more information including webinar information click here


    Determining the cost of a treatment or procedure can be a mysterious or baffling process for consumers. Since reforming its health insurance marketplace in 2006, Massachusetts has been committed to price transparency and affordable health care for all; to meet those goals, Chapter 224 of the Acts of 2012 makes it mandatory that health insurance carriers provide individualized information regarding the estimated or maximum allowed charge for a proposed service as well as the estimated amount a member may be responsible to pay out-of-pocket.  These estimates are to be based on information available to the member's insurance company at the time the consumer requests the estimate.

    A chart found here pdf format of web-transparency-chart.pdf
details the current phone numbers and website addresses for each company's cost estimator program.

  • 2014 Surplus Lines Brokers Filing Forms and Instructions

    The Division of Insurance has updated Surplus Lines filing forms for Calendar year 2014 and adopted new procedures for filing Form BR-7 Affidavit By Insured (effective January 1, 2014)

  • Board of Appeal March 2015 Schedule  pdf format of Board of Appeal March 2015 Schedule

    The Board of Appeal has posted its March Hearing Schedule

  • Frequently Asked Questions About At Fault Accident Surcharges for Personal Automobile Insurance Policies  pdf format of FAQ's  About At Fault Accident Surcharges

  • Consumer Insurance Information

  • Division of Insurance Online Services

  • Insurance Licensing

    Consumer Info

  • Industry Services

    Consumer Info

  • Better Rates for Better Drivers

    Massachusetts is now allowing auto insurers to compete for good drivers, giving consumer more choices than ever before. Competition results in better rates for better drivers across the Commonwealth. You can use our premium comparison website to see examples from each company and the range of premiums you could see if you shop around. When you are ready to actually shop for automobile insurance, use our step by step auto insurance shopping checklist. Print your copy HERE pdf format of Shopping for Auto Insurance Step By Step
  • Archive of DOI News & Updates