• Massachusetts Division of Insurance

    The primary mission of the Division of Insurance is to monitor the solvency of its licensees in order to promote a healthy, responsive and willing marketplace for consumers who purchase insurance products.

    The Massachusetts Division of Insurance is part of the U.S. insurance regulatory framework which is a highly coordinated state-based national system designed to protect policyholders and to serve the greater public interest through the effective regulation of the U.S. insurance marketplace.  Through the National Association of Insurance Commissioners (NAIC), U.S. insurance regulators, establish national standards and best practices, conduct peer reviews and coordinate their regulatory oversight to better protect the interests of consumers while ensuring a strong, viable insurance marketplace.  U.S. insurance regulators also participate in the International Association of Insurance Supervisors (IAIS) along with the NAIC by participating in all its major standard setting initiatives, including working with fellow regulators from around the world to better supervise cross-border insurers, identifying systemic risk in the insurance sector, and creating international best practices.

  • The Division of Insurance is Coming to You! pdf format of The Division of Insurance is Coming to You!

  • Health Insurance Information Sessions

    The Division of Insurance will be hosting a series of information sessions on health insurance related issues that have arisen of the last year. These information sessions will allow for conversations with interested parties and the public so that the Division of Insurance can hear comments and learn about whether future guidance may be helpful about how to address certain issues. More information on these sessions can be found here

  • Risk Bearing Provider Organizations Waiver and Risk Certificate Information

    For providers who are in the process of developing a waiver or risk certificate application, the Division has posted instructions and information in order to assist applicants with this process. Click here.for more information.

  • Division of Insurance Staff Available Each Wednesday to Assist Tornado Victims

    Staff from the state Division of Insurance will be providing ongoing assistance for Revere residents and business owners each Wednesday from 3PM—7PM in the Community Room of the Revere Police Headquarters, 400 Revere Beach Parkway. Division of Insurance staff will be available every Wednesday through September 10th to answer questions and assist in the process of making insurance claims. If you have any questions or are unable to attend on a Wednesday evening, please call Patrick Lawlor with the Division of Insurance at (617) 521-7492.

  • Division of Insurance Information on Long Term Care Insurance

    Report of the Working Group on Rate Stabilization               
    Interim report on Long Term Care Rate Stabilization               
    Final report on Long Term Care Insurance Rate Stabilization pdf format of ltcare-rate-final.pdf
    Based on input provided by the LTCI Rate Stabilization Advisory Group 

    Draft Long Term Care Insurance Regulation ( 211 CMR 65.00 pdf format of 211-65-draft.pdf
    A public hearing on the draft regulation will be scheduled later this summer.

    The redlined version of the Division's regulation showing new text proposed to be added to the regulation as well as text proposed to be deleted from or moved within the regulation is posted here. pdf format of 211-65-redlined.pdf

  • Risk Bearing Provider Organizations (RBPO) Bulletin and Regulation

    The Massachusetts Division of Insurance (the "Division") has filed today with the Secretary of the Commonwealth, the Division's new regulation 211 CMR 155.00 pdf format of Risk-Bearing Provider Organizations
et seq., "Risk-Bearing Provider Organizations" (the "Regulation").  More

  • Commissioner Murphy Talks Health Insurance with the President

  • Massachusetts Insurance Commissioner Murphy Promotes Strong Markets During Congressional Visits

    BOSTON - May 9, 2014 - Joseph G. Murphy, Commissioner of Insurance for the Commonwealth of Massachusetts, joined fellow members of the National Association of Insurance Commissioners (NAIC) in Washington, D.C. this week to confer with members of Congress on a variety of issues including the strength of the state-based system of insurance regulation, implementation of the Affordable Care Act, and reauthorization of the Terrorism Risk Insurance Program.


    Determining the cost of a treatment or procedure can be a mysterious or baffling process for consumers.  Governor Patrick is committed to price transparency and affordable health care for all Massachusetts residents; to meet those goals, Chapter 224 of the Acts of 2012 makes it mandatory that health insurance carriers provide individualized information regarding the estimated or maximum allowed charge for a proposed service as well as the estimated amount a member may be responsible to pay out-of-pocket.  These estimates are to be based on information available to the member's insurance company at the time the consumer requests the estimate.

    A chart found here pdf format of web-transparency-chart.pdf
details the current phone numbers and website addresses for each company's cost estimator program.

  • 2013 Surplus Lines Brokers Filing Forms and Instructions

    The Division of Insurance has updated Surplus Lines filing forms for Calendar year 2013 and adopted new procedures for filing Form BR-7 Affidavit By Insured (effective January 1, 2014)

  • Board of Appeal September 2014 Schedule pdf format of Board of Appeal September 2014 Schedule

    The Board of Appeal has posted its September Hearing Schedule

  • Frequently Asked Questions About At Fault Accident Surcharges for Personal Automobile Insurance Policies pdf format of FAQ's  About At Fault Accident Surcharges

  • Consumer Insurance Information

  • Division of Insurance Online Services

  • Insurance Licensing

    Consumer Info

    Appointment Renewals Announcement for Insurers

    • Licensing Requirements
    • Forms and Applications
    • Fee Schedules
    • FAQs
  • Industry Services

    Consumer Info

  • Better Rates for Better Drivers

    Massachusetts is now allowing auto insurers to compete for good drivers, giving consumer more choices than ever before. Competition results in better rates for better drivers across the Commonwealth. You can use our premium comparison website to see examples from each company and the range of premiums you could see if you shop around. When you are ready to actually shop for automobile insurance, use our step by step auto insurance shopping checklist. Print your copy HERE pdf format of Shopping for Auto Insurance Step By Step
  • Archive of DOI News & Updates