Contact the Producer Licensing Unit

State Based Systems

Producer Licensing

On March 18, 2022, the Division of Insurance converted to the NAIC’s “State Based Systems” (SBS) for insurance licensing and other regulatory purposes.  Please click this link State Service ( for information and instructions on how to accomplish basic licensing tasks, including:

  • New and renewal license applications via NIPR (National Insurance Producer Registry).
  • Change your licensee contact information.
  • Check whether an individual or business entity is licensed in MA.
  • Print your MA insurance license.


Producer Licensing Phone Number: (617) 521-7794, Option #3 

If you are unable to resolve your licensing question through contact with the Producer Update Mailbox, or via the Producer Licensing phone hotline, please contact:

Shauna PIke

Director of Producer Licensing


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